Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1054 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


VC
Victorine C.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015
Dan and Chris!!!
Great Service, great car care

SL
Stephanie L.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015
Oil Change
Wonderful customer service

JB
John B.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
John said he has had excellent service and he has been very pleased. He will go back to this business for further work.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Wilmington, NC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015
Prompt and quality service
Thanks.

YS
Yolanda S.
Wilmington, NC
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2015 Category: Service
Yolanda said this business does very good work, but on this visit, they were unable to diagnose the problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SJ
Sarah J.
Wilmington, NC
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2015
Fast service
Great fast service, organized and informed staff. Thanks!

ET
Eric T.
Hubert, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
Great service with great people!
I sold my 335i back in December and I was disappointed that I would no longer have an excuse to go to Motor Works!

I recently purchased a Mini Cooper S and took it down to get a post buy pre buyers inspection done.

The Mini drove a way with a clean bill of health and I drove away with a smile on my face!

Thanks again for squeezing me in with such short notice. It's was great doing business with you again!

Eric

TL
Tommy L.
Wilmington, NC
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
Great staff and service
I 1st used Wilmington Motor Works 3 years ago with my aging BMW and they kept it running like new with very affordable service. Now they work on my Mercedes station wagon and again with great affordable service. Dan and Chris will do the best and RIGHT thing to make sure I'm getting the very best for my money. I highly recommend Wilmington Motor Works!!!!!

EH
Ed H.
Southport, NC
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015 Category: Service
Ed said this is the best business in Wilmington to take a vehicle for service.
This review was collected via phone interview by Customer Research Inc.

WT
Walter T.
Wilmington, NC
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
Great service!
Never been disappointed!

EW
Elisabeth W.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
All About Customer Service!
These guys are great. Appointments are easy to schedule, the services performed and recommended are fully explained, the waiting area is pleasant. Great place!

MF
Mason F.
BMW 530i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2015
fast service
went for an oil change, technicians recommended some future suspension service while the fluid was being changed.

BW
Brandy W.
Wilmington, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2015
Highly recommend them.
Great place to take your BMW.

EB
EMILY B.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015
Always friendly
Everyone is super awesome and go above and beyond

LT
Lauren T.
BMW 330Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015
Excellent Communications
Staff was very helpful and informative and was great to work with. Good communication on their part, and very helpful.

BL
Brian L.
Wilmington, NC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015
Best place to service your BMW!
Never had a bad experience with WMW. The staff are always courteous and will go out of their way to help you. I can't recommend them enough!

TM
Terri M.
Wilmington, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Terri said the business is fast, efficient, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BD
Bethany D.
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Friendly service.
Just an inspection this time, but it was done in 40 mins while I waited. Friendly service and I love the text appt reminders.

BJ
Bill J.
Wilmington, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Did Not Have an Appointment
Call MW to let them my X3 was not running well. Them ask could I drop he car off and they would take look. Couple hours later Dan called to tell me it was a IGNITION COIL. They found the problem, had the part in stock, fix and ready. Thanks guys.

WC
Whitney C.
Wilmington, NC
BMW 745i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Whitney said the customer service is excellent at this business, but after she picked her vehicle up the brake light started coming on and she is not sure what is causing it.
This review was collected via phone interview by Customer Research Inc.