Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

912 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


WS
Willie S.
Sneads Ferry, NC
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Willie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

EO
Eric O.
Wilmington, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Spoke with Drew. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Carrie M.
Wilmington, NC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Carrie said the business is reliable. The staff is friendly and they all do good work.
This review was collected via phone interview by Customer Research Inc.

KN
KIM N.
Rose Hill, NC
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2018
Great Job
The Staff and Crew does a great job. Would recommend Wilmington Motor Work to anyone.

JA
John A.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
window regulator
what is vapor lock. you included that when you changed my window regulator.

MR
Martha R.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Five Star Review
Diagnosed problem, did what they said they were going to do, on time under estimate.

EG
Elisabeth G.
Wilmington, NC
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Elisabeth said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018
Timely service
My car was diagnosed right away with fix recommendation. Little co at My but it was convincing. Hope my little Bummer found good hands in Wilmington at last. Hope I don't have to visit this place too often but service was pleasant

MD
Melissa D.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
BMW 328i repairs
Friendly, polite, helpful, professional. I have definitely found the place for service and repair of my car!

CJ
Chad J.
Wilmington, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Chad said the staff did a great job, and they were honest.. They provided good communication, and educated opinions.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Honest work
Honest and affordable work

TV
Terry V.
Winnabow, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
The Friendly and Fast Service
The gas and friendly service at a reasonable price

JS
Jason S.
Wilmington, NC
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
Trustworthy and fair.
Only place in Wilmington you should take your bimmer.

WB
William B.
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Exemptional Care
Coming from having our BMW serviced faithfully at a local dealership to meeting Tim & his team at Wilmington Motor Works we found them to be Professional, Fair & Honest. A much better choice than any dealership!!

JF
Jake F.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Customer Service
My 09 BMW 335i twin turbo has close to 100,000 miles and was burning a little oil so they recommended 20w-50, which I guess will help to burn less oil.

DO
DEBORAH O.
Wilmington, NC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Awesome service! The BEST auto maintenance shop in Wilmington!
Awesome service! The BEST auto maintenance shop in Wilmington!

TD
Terry D.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Terry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VT
Vincent T.
Wilmington, NC
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017
First Time Customer
This was my first time using their services after a recommendation from a friend. I dropped off at night after closing hours and found the facility to be pretty dark outside. A light in the parking lot would be helpful. I was coming to this facility as my current repair person was inconvenient for me. I was impressed with them telling me a procedure the other repairman had suggested was not necessary, saving me several hundred dollars. They completed the work on time and for a reasonable amount. Very pleasant people and I will definitely return.

MA
Mark A.
Wilmington, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Spoke with Mark's wife. She said she has been taking her vehicle to Tim for over 15 years. She has never had any problems with the service he provides.
This review was collected via phone interview by Customer Research Inc.

MM
Max M.
Wilmington, NC
Porsche Panamera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Max said the service at the business was fast and quick. The staff performed the services he asked for.
This review was collected via phone interview by Customer Research Inc.