Wilmington Motor Works

Appointment was easy to make online. Service was good but did not particularly care for the $25.00 charge for a test drive that should've took less than 5 minutes to check for a rattle. Never heard of being charged for a test drive before especially if the car was being serviced/inspected at that garage.

Took my '05 M3 in for a SMG adaptation and battery install after installing a new gear positioning sensor myself. I was very pleased with their service, and they read all the historical codes in my ECU and explained to me what they saw and what issues to look out for. They were extememly helpful and I will use them for future services.

I really love the service here. They are fair, friendly and competent.

A pleasure to work with. From making the appointment, to picking up the car. I will be back.

First visit to WMW. Tim had a friendy greeting and came out to diagnose my problem. This was a Friday afternoon. Tim ordered the part on the spot and I returned Monday for install . I was in and out on Monday in 45 minutes. Great service!!!

Patricia said that the place was really good, she was very pleased with the service, and will be in for another repair next month, for sure. They were very polite and she was satisfied.

Blake said everything was good with this facility but he has concerns that his vehicle is making the same noise, and he will be giving them a call. They are very professional, they worked with him, they were helpful and speedy.

I was please as always with the comprehensive check of my car's systems including photos where appropriate. The work was completed on time and as promised. I'll be back!

Thom H

I'm glad WMW was recommended to me by a local family member who also has a BMW. it's hard to find a place you can trust to do what's needed and provide advice for proper maintenance. Thank you!

We scheduled our Mini Cooper for its annual Safety Inspection, and when we arrived at the scheduled time WMW was ready for us. The inspection was done in no time and we were on our way. WMW employees were friendly and efficient. We are always pleased with their work.

Can't say enough about the professionalism of the their staff in dealing with my recently purchased used Mercedes Benz GL450 in working through a complete diagnostic and making the necessary repairs to the extent possible all the while working with the extended warranty service provider in getting the needed repairs covered..., also in coordinating with the dealership and getting the vehicle to their location so they could continue the effort was extremely helpful!

As always, WMW did excellent work and took the time to explain what they did. They are helpful and have an expert understanding of the car's systems. I wouldn't trust my anywhere else.

From making the appointment to picking up my vehicle, I give an A+. The job is completed when they say it will be and they keep you posted electronically of what has been done and what may need to be done in the future. I have a 2013 BMW 328i.
I really appreciate the personal touch. Thank you!

Brenda said they were awesome.

The staff at Wilmington Motor Works are are fair and honest people. When they say they’ll call, they do just that. Wilmington Motor Works is our go to car place!!! Thanks Hannah and the awesome mechanics who work at WMW!

Waiting room is comfortable and clean, the service is on time and the explanations of the service is understandable.

I was greeted with a friendly can do attitude and it just got better. I drove to the Shop early since I didn’t have an appointment. 8:15 on a busy Monday. They were able to get a new battery replaced quickly and professionally.
A bolt was found loose and they also fixed that. I will bring all future automotive problems here. Highly recommend this business.

Called for appointment and carried car over same day for them to verify issue. They took me into the bay and showed me what the problem was. Work was scheduled very quickly and was completed in a prompt manner. Very satisfied with work completed. I will definitely return for any future work needed.

Keith said as far as he knows everything is okay, he hasn't had the vehicle back for that long.

Fair price and quality work.