Wilmington Motor Works

Brought my 330ci for a few things. Next day got s detailed report of what is likely causing the issues with pictures. Excellent service

I brought my car in for rear brakes. Turned out that the brakes were fine, but the sensor was not. They replaced that and saved me over $300. I appreciate honest service and will definitely be back for care of my BMW.

Excellent service-reasonable price-they are professional

5 star white glove, ritz Carlton style service every time. And that's their differentiation from the others!

Excellent Customer Service

great visit

My first experience for service was on 09/19/2017 and it is hard to imagine any way to improve it. It is easy to make an appointment in several ways, they know BMW's extremely well and handled all 4 of my requests quickly and efficiently. I will definitely return for my next service

This place is just awesome! I had a super rare issue with my car and their dedication to finding out what the problem was was just phenomenal! Sometimes as a female going to a mechanic can make you feel like you are being taken advantage of, I never feel this way here!! They explain what's wrong and how they are going to fix it and I never feel like I am paying for unnecessary services! If you have a Mini and you live in Wilmington and you aren't taking your car here you are missing out!

I usually get top service when I get service at Wilmington Motor Works but this visit was very disappointing because my fluids were not topped off as indicated on my bill...I have recommended this business to friends in the past but now I am not sure...

Tatiana said the staff did a very good job and they were helpful. They got her in and out.

I've felt comfortable taking my Mini to this shop. The men are always great at explaining everything and give me the most economical options to fix a problem. For example, if a part was under extended warranty at the dealer, they let me know I could take it there for service. I sold my Mini yesterday, so I will no longer be bringing my car to your shop, but I felt I should send this review in for future customers.

Found a great place to take my BMW for service. Friendly owner, and staff, who listen to your issues and provide a good solution that is reasonably priced! Plus my car was ready when they said it would be!

Rick said the staff was honest. The information they gave him was correct.

wouldn't take my car anywhere else

Tom said he was happy with the work and the price.

As with all luxury vehicles I just wish the price for parts and labor were cheaper.

They did an amazing job getting my car fixed up quickly and in the price point that I needed. My only reason they did not receive 5 stars is I would have liked them to be slightly more proactive on communication.

Polite and knowledgeable

WMW provides auto owners a high level of confidence that the service we need is the service we get to keep our vehicles in top condition at reasonable prices, when we need it.

Carrie said they provided good service and the time was good. They were hospitable and the environment was good.