Winner Hyundai

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302-734-0444
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Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1475 Reviews

5 star
78%
4 star
12%
3 star
4%
2 star
2%
1 star
1%

ReScore Reviews™ (16)

ReScore
Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5rating 4.125
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

DM
Debra M.
Greenwood, DE
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Great service fair pricing.
Coral was,so nice, so great at her job. She went out of her way to take care of me.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/24/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
BL
Barry L.
Dover, DE
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Prompt and quick oil change
Winner made it very convenient to schedule an oil change and expeditiosly performed the service. Staff was courteous and professional.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/24/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
BB
Barbara B.
Harrington, DE
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Hyundai service
Great service
Recommended
MELISSA Y. from Winner Hyundai responded on 09/22/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
VJ
Virgil J.
Smyrna, DE
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great Services!!!
Great Services!!
Recommended
MELISSA Y. from Winner Hyundai responded on 09/21/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
JP
John P.
Dover, DE
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Runs on time
Service appointment was on time from start to finish.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/21/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Smyrna, DE
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
comunication
Coral was able to explain what was needed and why.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/21/2018

Thank you for taking the time to fill out our survey and give us your feedback. We appreciate your business and hope we can make your next visit a 5 star rating.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Dover, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Customer
Fast service
Recommended
MELISSA Y. from Winner Hyundai responded on 09/20/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Dover, DE
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer Service
When waiting on my car, I was updated every so often on the progress. That means a lot!!!
Recommended
MELISSA Y. from Winner Hyundai responded on 09/19/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Dover, DE
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Satisfied with the service
The service did not take too long. I was given updates. And best of all the total came to less than the estimate.
MELISSA Y. from Winner Hyundai responded on 09/19/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
KS
Keona S.
Frederica, DE
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Satisfied customer
Took great care of me looked for more discounts to get me the best and most reasonable price. They listened and gave great advice without trying to just make a sale. Kept me updated on progress with new text option. Greatly please
Recommended
MELISSA Y. from Winner Hyundai responded on 09/18/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Rehoboth Beach, DE
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent service
Friendly and excellent service.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/17/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
RL
Robert L.
Georgetown, DE
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
We can drop car off or wait. Greeted when we arrive.
Everyone is nice to us and we can watch tv while waiting and they keep us informed what’s going on.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/17/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Lewes, DE
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great service
As always, I received great service. Although it can sometimes take a while for the work to be done, its always done right and I've always been more than satisfied. The waiting room is comfortable and accommodating!
Recommended
MELISSA Y. from Winner Hyundai responded on 09/17/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
MS
Michael S.
Camden, DE
2010 Hyundai Veracruz
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Mike's Vera Cruz
It was an emergency situation, so I understand it took more time than a scheduled visit. I greatly appreciate Melissa keeping me updated on the progress. It was a bit of an inconvenience not having a vehicle, but that was not their fault. Sure wish they would've checked that all my lights were working before they turned my vehicle over to me as my alternator and battery had to be replace. I understand a "surge" may have blown the light, but I feel all battery and electronic issues should've been checked.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/14/2018

Thank you for taking the time to fill out our survey and give us your feedback. We do apologize for any inconvenience this has caused you. I will give you a call on Monday to see if theres any way to resolve any concerns. We appreciate your service & hope we can make your next visit a 5 star rating

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Magnolia, DE
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Key Fob Programmed
The ladies working at the desk were very friendly. As I was waiting for my car to get finished. I watched how they interacted with other customers coming in for service also. They made them aware of anything going on with their service that came up. Keeping them updated on how much longer things would be.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/14/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
GW
George W.
Felton, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Thank you Melissa
Melissa was an awesome help in getting me a tire and getting me back on the road, thanks again Melissa and Hyundai Winner Ford
Recommended
MELISSA Y. from Winner Hyundai responded on 09/14/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
WG
William G.
Magnolia, DE
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Thank you Melissa
This is the 2nd Sonata we've purchased from Winner and Charles Bailey. Melissa in service always tries to get me our quickly because she knows we're all busy and have things to do. I appreciate her for that.
I wish it wasn't nearly $50. for an oil change though. Melissa is polite, professional and friendly which is refreshing to see in someone dealing with the public. I worked in auto industry in sales and leasing early in my career and can understand the pressure anyone may feel and she handles it well. Because of the service dept.we returned to buy our 2nd.Hyundai Sonata from Winner.
I referred a co-worker, Deborah Hunter, to Winner and she bought 2 Hyundais in the past 2 years.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/14/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Camden, DE
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service
Clean professional facility with an accomidating staff.
Recommended
MELISSA Y. from Winner Hyundai responded on 09/14/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
WM
Walter M.
Dover, DE
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
My hundai
Quality of service
Recommended
MELISSA Y. from Winner Hyundai responded on 09/13/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Camden, DE
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Best Service and Communication
Best Service and Communication
Recommended
MELISSA Y. from Winner Hyundai responded on 09/13/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211