Winner Hyundai

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302-734-0444
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Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1866 Reviews

5 star
80%
4 star
11%
3 star
4%
2 star
1%
1 star
1%

ReScore Reviews™ (16)

ReScore
Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5rating 4.125
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
100% Business Response
Latest Review 13 minutes ago

Reviews

DD
Donna D.
Millsboro, DE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Punctual, informative, yet not pushy
Puntual
Recommended
BB
Barbara B.
Felton, DE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Recent vehicle service
Fast and friendly service
Recommended
MELISSA Y. from Winner Hyundai responded on 06/24/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
DR
David R.
Dover, DE
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Commitment
Promises made and kept
Recommended
MELISSA Y. from Winner Hyundai responded on 06/24/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
MC
Mike C.
Smyrna, DE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Mike Cunningham ‘s service experience
My service experience was great from the moment I made contact with the service advisor. It was not only a pleasant experience it was a professional experience as well. Thank you for the continued great service you provide.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/21/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Georgetown, DE
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2019 Category: Service
Ok service
Overall the visit was fine I had no problems with the service that was done. I found the pricing for extra things needing to be done to be excessive so I did not have it done there. I was also never told about having a bad belt it was just on the paperwork. So was never given chance to have that fixed.
MELISSA Y. from Winner Hyundai responded on 06/21/2019

Thank you for taking the time to fill out our survey and give us your feedback. We do apologize for the belt not being mentioned. We appreciate your business, hope we can make things right and make your next visit a 5 star rating.

KD
Karan D.
Felton, DE
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
2018 Sonota
They were able to get me in the same day I called and that was a plus as I had to leave town in a flash!! Unexpected appointment in another state! Thanks so much
Recommended
MELISSA Y. from Winner Hyundai responded on 06/21/2019

Thank you for your 5 star rating! I appreciate your business and glad I could get you taken care of in the same day. I look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
BL
Barry L.
Dover, DE
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Wonderful Service
This is my 3rd service at Winner since I moved to Dover. The professionalism of the staff makes me very confident that the work is done properly and expeditiously. Winner is a winner.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/21/2019

Thank you for your 5 star rating! I greatly appreciate your business and glad we could always give you great service. I look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
MR
Mary R.
Lewes, DE
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Friendly and knowledgeable staff
The service department was very professional and pleasant. I was taken in before my appointment time and the work was completed in a timely fashion.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/20/2019

Thank you for your 5 star rating! I greatly appreciate your business and glad I could get you taken care of in a timely fashion. I always look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
JR
James R.
Houston, DE
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
KIND / UNDERSTANDING / LOCAL
Melissa Young is the BOMB!!! She really helped me out this time --- a lot!!!! I needed to leave it overnight in order to get everything done on this trip and Melissa rushed it through the different shops and techs and got it back too me in record time. Also --- had a minor problem with the drivers door --- door handle --- and she got it repaired for free under warranty. PLUS --- she is kind, professional, and upbeat all the time!!! GIVE HER A HUGE RAISE!!! She found my lost --- sort of expensive --- sunglasses.

And your paint shop did a really good job. I am really happy to have my drivers side door handle back in service and as always the car is doing just fine after the fine service tech's took care of everything that needed to be done. See you in another 6K to 7K miles. Just for a quick oil change and look over next time...
Recommended
MELISSA Y. from Winner Hyundai responded on 06/20/2019

Thank you for your 5 star rating! I greatly appreciate your business and glad I could get you helped out and everything taken care of in one trip. I always look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Rehoboth Beach, DE
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service and friendly staff!
Great service and friendly staff - I was in and out in under an hour! Will definitely be back!
Recommended
MELISSA Y. from Winner Hyundai responded on 06/20/2019

Thank you for your 5 star rating! I greatly appreciate your business and glad I could get you done in a snap. I look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Smyrna, DE
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Winner
Very professional service department
Recommended
MELISSA Y. from Winner Hyundai responded on 06/20/2019

Thank you for your 5 star rating! I greatly appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
WF
Walter F.
Smyrna, DE
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Friendly and quick
Was in by 10 out by 11. Fast.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/19/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
DS
Diane S.
Smyrna, DE
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Friendly
Easy to make appointment.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/19/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Dover, DE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Scheduled oil change
Went in for a scheduled oil change and that's what I got no unnecessary service. Was reminded about my next mileage maintenance which is great because it t gives me time to prepare. In and out in a timely manner great customer service.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/18/2019

Thank you for your 5 star rating! I appreciate your business and I'm glad I could get you in and out in a timely manner. I always look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
PP
Philip P.
Lewes, DE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Good Results
Although it took a little longer than expected for a recall item. The service writer kept me abreast of what was going on and apologized for the inconvenience although it was not hear fault.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/18/2019

Thank you for your 5 star rating! I appreciate your business and I do apologize the vehicle took longer then expected. I will do my best next time to get you in and out a lot faster. I look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Rehoboth Beach, DE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Excellent Service
Staff was very friendly and accommodating to our needs. We will definitely be back.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/18/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
SK
Shannon K.
Smyrna, DE
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great service
Very friendly staff and quick service.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/17/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Lewes, DE
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Good service.
Good service.
Recommended
MELISSA Y. from Winner Hyundai responded on 06/14/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211
Verified Customer
Lewes, DE
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great place for service
I always go to Winner Hyundai for service on my car. Melissa is great!
Recommended
MELISSA Y. from Winner Hyundai responded on 06/14/2019

Thank you for your 5 star rating! I appreciate your business and always look forward to servicing you at your future visits.

Melissa Young
Service Consultant
302-734-0445 ext 4211
SS
Steven S.
Lewes, DE
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Convenience and attention
Quick and painlesd
Recommended
MELISSA Y. from Winner Hyundai responded on 06/14/2019

Thank you for your 5 star rating! I appreciate your business and look forward to servicing you at your next visit.

Melissa Young
Service Consultant
302-734-0445 ext 4211