Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1386 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5rating 4.125
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Dover, DE
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Oil change
Sevice center goes the extra mile
MELISSA Y. from Winner Hyundai responded on 07/19/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

LR
Lori R.
Dover, DE
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Littleseymore
When I dropped my car off I was provided a ride back home and then picked up when my car was ready the price was a little much but the job was done great job.
MELISSA Y. from Winner Hyundai responded on 07/19/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

RJ
Richard J.
Millsboro, DE
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Customer Service
My Experience at Winner Hyundai is Awesome!
My Salesman, Finance and Service Team treats me like a VIP.

My Tucson is ready as promised. I receive Complimentary Shuttle Rides around Town

When I pick up my Tucson the Service Writer explains all of the work done and if there any concerns that need to be addressed.

Way to go Winner Hyundai!
MELISSA Y. from Winner Hyundai responded on 07/19/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Lewes, DE
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
Professional and courteous.
MELISSA Y. from Winner Hyundai responded on 07/18/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

JR
John R.
Warwick, MD
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Friendly and Courtious
Great service.......
MELISSA Y. from Winner Hyundai responded on 07/17/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

JR
Julie R.
Camden, DE
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Superior Service Department For 2017 Elantra
I want to thank Melissa at Winner Hyundai Dover, Delaware for providing excellent service while coordinating my scheduled appointment. Melissa took into consideration how I was going to get to work while my wife's car was being serviced. I originally scheduled a 7:30am drop-off but was able to change the appointment time to 9am. Melissa was able to coordinate quick shuttle service so that I could return to work in a timely manner. When the oil change, tire rotation, and system check was done, Melissa contacted me so that the shuttle driver could pick me up from work and return me to our vehicle. I'm very happy with the service I received and the attention to detail throughout my experience.
MELISSA Y. from Winner Hyundai responded on 07/17/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Milton, DE
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Professional
I appreciated the straight forward and curtious customer service.
MELISSA Y. from Winner Hyundai responded on 07/13/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Smyrna, DE
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Coral and the other service girl.
It was really expensive but its ok
MELISSA Y. from Winner Hyundai responded on 07/13/2018

Thank you for taking the time to fill out our survey and giving us your feedback. We appreciate your service & hope we can make your next experience a 5 star service

Melissa Young
Service Consultant
302-734-0445 ext 4211

JB
John B.
Camden, DE
2017 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Winner Hyundai, Dover, DE
This is the first service on this car purchased 1 year ago (we don't drive that much). I was able to schedule for first time maintenance when I could wait for the car. Everything was done within the time stated by the service writer (Coral), and that is unusual in most service departments.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

DB
Dave B.
Dover, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Hyundai Service Customer support
The folks working in the Hyundai customer service area are really friendly and care about customer satisfaction.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

BS
Brandon S.
Hartly, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent Service and a comfortable wait
We always receive professional and polite reception when scheduling and arriving for our appointments at Winner. Coral, our service advisor, is always very friendly and has the answers to any questions we may have. We're kept up to date on the status of our vehicle while we wait, and the service is done in a very reasonable amount of time.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

MB
Michele B.
Dover, DE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service quick and easy
Easy drop off, great service, back on the road to get to work on time. Thank you.
MELISSA Y. from Winner Hyundai responded on 07/11/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

GD
George D.
Magnolia, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service advisor Melissa is wonderful
Service was excellent and the people are great
MELISSA Y. from Winner Hyundai responded on 07/10/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Milford, DE
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Poor Hyundai service center
Note please that I have my Hyundai serviced at Winner Ford. Want to know why? Your Hyundai service area has fallen into disrepair and why go there when Ford has all the luxury. I was always pleased with Hyundai service folks but since the new Ford center was built it seems the Hyundai area has been forgotten. Have you been there and seen it?
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

KS
Kathleen S.
Harrington, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Quick oil change.
Service is usually very quick, and they come out to you and inform of any issues right away.
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Dover, DE
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
fast and efficient
took care of the problem in a short amount of time. Pleasant to deal with
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

NR
Natasha R.
Smyrna, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Issue fixed
Winner fixed the issue with my car.
MELISSA Y. from Winner Hyundai responded on 07/06/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Harrington, DE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great fast service
Always get great customer service and fast service while I enjoy a cup of coffee.
MELISSA Y. from Winner Hyundai responded on 07/06/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Dover, DE
2018 Hyundai Kona
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/04/2018 Category: Service
1 st impressions mean a lot
The service was not has friendly at checkout. The tire pressure issue remains and I will call the service desk after the The 4th of July holiday. There was a foam piece that came from underneath the car that was never address either in the paper work or discussed at checkout.
MELISSA Y. from Winner Hyundai responded on 07/05/2018

Thank you for taking the time to fill out our survey and giving us your feedback. My manager will be contacting you about your service

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Smyrna, DE
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Hyundai Sonata
Fast, friendly service.
MELISSA Y. from Winner Hyundai responded on 07/05/2018

Thank you for taking the time to fill out our survey. We hope we can make your next visit a 5 star service.

Melissa Young
Service Consultant
302-734-0445 ext 4211