Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

(729 Reviews)

99% Would Recommend
Latest Review 5 days ago

Reviews


RF
Ron F.
Riverside, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Ron said the staff took care of everything for him
This review was collected via phone interview by Customer Research Inc.

JL
Janchester L.
Riverside, CA
Lexus RX 350
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/26/2019 Category: Service
Janchester said the business was good.
This review was collected via phone interview by Customer Research Inc.
STEVE P. from Woodcrest Auto Service responded on 02/27/2019

Sorry you feel this way. I thought you were happy when you left our business. Hopefully you will return... if you are ever in a bind again., Thank you for your business. We would like to optain and keep our good ratings. Maybe you can help me to understand where we went wrong to only receive a 3 star rating?


KB
Kelley B.
Riverside, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Kelley said Brian handled the service well. He was kind and helpful. He was able to get her in the same day. He had a good attitude and was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

LM
LISA M.
Perris, CA
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Great customer service
Brian was attentive and explained the process. He kept us updated and provided an accurate timeline. Great customer service. Highly recommended. Definitely will be bringing all my cars here!!

PB
Paula B.
Riverside, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Paula said the staff is trustworthy, and communicates well. She is happy with the service she receives.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Riverside, CA
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Fixed Perfect with a smile
When something goes wrong with one of our cars it can be troubling. but Brian and Steve are able to help us get back on the road quickly and at a fair price and they enjoy what they do. :)
Thanks guys.
Great job.
Twy

RH
RUSS H.
Riverside, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Fantastic service.
This is a shop that you can trust. Everybody that owns a auto needs these people to do all your maintenance on your cars, trucks, whatever. The boss, he has his act in one bag, seriously. They are honest with their work, and pricing, and will let you know on what repairs that might need to be performed in the future. They are the only shop that I trust to work on my families cars. When my youngest daughter comes all the way from Orange County to get her car serviced, that should speak for itself.

SL
Steve L.
Perris, CA
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Steve said he has used this business for many years. The staff treat him well.
This review was collected via phone interview by Customer Research Inc.

AS
ALEX S.
Perris, CA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Alex stiller
Great work and always friendly

DC
DAN C.
Riverside, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Trustworthy and reliable service.
No attempt has ever been made to upsell me. Only the repairs I request are performed and if something else comes up during the repair I am always informed and given honest feedback on whether or not the new discovery is a critical fix.

CC
CARLOS C.
Riverside, CA
Jeep Comanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019
Good work techs that sure know a lot on how to work on these old cars/trucks
I brought in my old '89 Jeep for smog certification but was running so bad I didn't think anything could be done but they got it repaired & smogged.

SF
Stephanie F.
Riverside, CA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Stephanie said they do honest, quality, and reliable work.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Riverside, CA
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Robert said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

EL
Ezequiel L.
Riverside, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Ezequiel said the service he receives is good.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Riverside, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Lisa said the business was kind and informative, they were fair and very compassionate due to the fact that she just lost her Husband, she feels she can trust them in what they do.
This review was collected via phone interview by Customer Research Inc.

SS
Shaun S.
Riverside, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Shaun said the service at this business was fast. The staff diagnosed his vehicle quickly, and it was serviced quickly.
This review was collected via phone interview by Customer Research Inc.

KW
KEVIN W.
Perris, CA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
smog test
Always quick and honest. Thought we needed brakes but was honest and told not needed yet. Appreciate the honest service and is why we bring in all vehicles. Trust is very important.

CN
CHRISTOPOHER N.
Indio, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Quick and Easy
Best place to get my cars smogged. The staff is super friendly and professional. Toting around a toddler for errands isn't easy, and I appreciate their ability to get us in and out.

TH
TIMOTHY H.
Riverside, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
No hassle warranty repair
Had work done over 6 months ago car started running ruff took it back to shop and Bryan took care of problem which was quite of bit of work found a detective part which they replaced and covered all labor as part of warranty. With no questions asked nice to see a business backup their work looks like I finally found a reliable honest auto repair shop. Will recommend to anyone. Thanks again.

MD
Mike D.
Riverside, CA
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Mike said the business did a fine job.
This review was collected via phone interview by Customer Research Inc.

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