I am sorry for the experience at our location in San Antonio South. We will be reachig out to you soon to make arrangments to take care of the seat issue. We will continue to become more disiplne with our quality control process to prevent things like this from happening in the future.
I am sorry for the delay in dispatching due to shop carry over and otherwaiting customer ahead of you and the time it took to complete the items on your service visit. We will continue to meet the demands of our customers through continued hiring and training. It is our goal to be able to facilitate the demands of our traffic flow. Thank you again for your feed back.