Good Morning. Thank you for providing the feed back on your service visit. I have reviewed your service visit and have realized that the items in the glove box being disturbed is explainable. During the re- delivery of the vehicle and the review of your invoice we have failed to explain that when the Cabin Filter is replaced it is located behind the glove box. The glove box would have been removed to gain access for that replacement. We apologize for this inconvienance. We have reiewed this with the service advisor to make sure that we take the additional time to explain the details of the services. I believe if we had done this it would have explained your concern. Thank you again for being a loyal customer to our dealership.
Thank you for sharing with us your expeience during your service visit. We will visit with our executive staff to provide amenities that are more pleasing with our guests. We are currently working on construction of a new facilitity to relocate the KIA franchise and when that is completed this building will be updated and remodeled to meet the requirements of Hyundai and our customers. We can only ask for your patience with this facilitity improvement. Thank You Again.