Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

979 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


EW
Erik W.
Madison, WI
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Erik said he likes the business. He said the service was friendly and prompt .
This review was collected via phone interview by Customer Research Inc.

KW
Kent W.
Middleton, WI
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kent said the staff is honest, and they had good customer service. They let his vehicle stay with them until he got back from an out of town trip.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Madison, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Mark said the business did a good job and he was in and out.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Middleton, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Outstanding
The service is outstanding.
Great service to your vehicle and the people are so friendly. Thorough explanation of work done.

KG
Kenric G.
Dane, WI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kenric said the service was quick, efficient and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Middleton, WI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sarah said she had a really good experience and the service was pretty cost-effective. She appreciated the discount she received.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Middleton, WI
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Peter said the staff was friendly, and they were done quickly, with great pricing.
This review was collected via phone interview by Customer Research Inc.

RV
Robert V.
Middleton, WI
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Robert said the staff at this business went out of their way to service a vehicle that they do not normally service. They were receptive and helpful and they were done with the repairs quickly.
This review was collected via phone interview by Customer Research Inc.

CF
Colleen F.
Verona, WI
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Brake Change Out
The staff there always do a great job for me on anything I’ve needed repaired or replaced. They do it as timely as they can too!
The manager Ben is also great. He engages with his customers when we are stuck for a little while. He wants to make sure everyone is happy and content. It’s also very neat and clean, and a waiting room you actually don’t mind being in.

PA
Paul A.
Wisconsin
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Paul said the business took care the problem quickly and truthfully.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Mike said the business provides quick and efficient vehicle service.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Madison, WI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Sharon said the business took care of everything and she had no problems after.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
River Falls, WI
Ford E-350 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
David said everything went fine and every time he spoke with Ben he answered his questions. His vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

CB
Cory B.
Madison, WI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Cory said this business did a good job .
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Middleton, WI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Eric said the staff did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

SM
Sara M.
Madison, WI
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Problem Solved
I know nothing about cars, so I appreciate that Wrench explains things clearly and provides options and accurate estimates.

DH
Dennis H.
Middleton, WI
Toyota RAV4
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2018 Category: Service
Dennis said every time he goes to the facility, they quote him at a higher price than another facility does. He stated when they go back and tell them the other place's price was lower, they adjust their price lower.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Middleton, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Professional Service
I appreciate the thorough explanation of work done on my vehicle.

TG
Tyler G.
Middleton, WI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tyler said they were great. They found nothing wrong with the vehicle and released it to him with no charge. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Middleton, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Accommodating and Timely
I was happy with their ability to allow me to drop my car off for the day and squeeze me in there busy schedule to do a diagnostic. They were able to get everything everything completed on time.