Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1032 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


ES
Eric S.
Middleton, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Customer service
Truly help out a customer in need. Timely and efficient. Professional service, with a small town personal feel. Reed is a mechanical master doing great work on both our vehicles.

CB
Cory B.
Madison, WI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Cory said the staff did their job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Middleton, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Best customer service
The customer service is excellent! I always leave feeling like you're taking care of my car and me. Thank you!

KH
Keegan H.
Madison, WI
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
Keegan said the service was not perfect but pretty good.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Waunakee, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great service
I was very satisfied with my front end repair. When I called for quote, they provided a good number and I scheduled the work. They were done on time and at quoted cost. Also fixed another problem I was not aware of and it was still done an hour earlier then needed.

SL
Steven L.
Middleton, WI
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Always Excellent Work
Great work, good warranty and no complaints.

LD
Larry D.
Middleton, WI
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Friendly and knowledgeable service techs
This is the first time I used Wrench Auto. I looked them up on line, and found many good ratings for them. They took me in on time and finished my repairs on a timely matter. They repaired the things that only needed repairs. No extra surprises or unexpected repairs that were not necessary. I would go back again.

DR
Dave R.
Spring Green, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Dave said the business was very quick to find the issues. They took the time to explain what was going on, and they fixed it.
This review was collected via phone interview by Customer Research Inc.

WK
Will K.
Middleton, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Honest repair shop
I brought my vehicle in for repairs and an oil change. Wrench ended up running some tests and let me know that my original problem was easily fixable!

Verified Customer
Madison, WI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Excellent work
Very pleased. No complaints.

BF
Brad F.
Madison, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Brad said the service was good.
This review was collected via phone interview by Customer Research Inc.

KS
Katlyn S.
Middleton, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Katlyn said the service was good.
This review was collected via phone interview by Customer Research Inc.

NR
Nicole R.
Madison, WI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Nicole said she didn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Middleton, WI
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Mark said he's been going to this facility for a long time and recommends them.
This review was collected via phone interview by Customer Research Inc.

KD
Kathy D.
Waunakee, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Everything is great.
Ben is wonderful. The service is efficient, thorough, timely, and reasonable.

JR
James R.
Middleton, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Honest, reliable and dependable
Ben has always been helpful, honest and fair! I would recommend Wrench to anyone looking for a dependable repair shop.

MW
Mark W.
Middleton, WI
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
oil change
experts in automotive repair. very friendly. always do the job right and if you have trouble after the repair of the car or truck it is corrected.

LJ
Lynn J.
Verona, WI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Dip stick replacement of broken handle.
Finished the job in 30 minutes.

RS
Rhys S.
Middleton, WI
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
RegularMaintanence
Ben and his mechanics at wrench auto keep my car in great mechanical condition. Always, quick and hassle free. Always, calls and let's me know if new concerns have come up and when is best to deal with them. Thanks Wrench Auto!!!

JN
Jason N.
Waunakee, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Jason said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.