Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1079 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 10 hours ago

Reviews


EM
Eve M.
Middleton, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Trustoworthy!
A customer for many year, always fast, efficient service with detailed explanation of what was done and what might be needed in the future. Easy to get an appointment at time you wanted.

AY
Amy Y.
Deerfield, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Solid repairs and service every time
I’ve been a customer at Wrench for almost 20 years, and have yet to find fault with their work or customer service. Ben and his team are among the best there are!

ND
Nick D.
Madison, WI
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Nick said they do a great job.
This review was collected via phone interview by Customer Research Inc.

RK
Robin K.
Eldorado, WI
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
The honesty and integrity with the staff. They are upfront with the cost and amount of time necessary to complete the process.
The men that own and operate The Wrench are kind, helpful individuals.

JB
Jason B.
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Trustworthy and great value
They were timely, thorough and explained in detail what was completed. Job well done!

MK
Marianne K.
Middleton, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Honest Service, Fair Prices
Honest service, if something doesn’t need fixing immediately, they will guide as to when repairs need to be made. Meticulous about researching car manufacturers’ guidelines. Highly recommend!

Verified Customer
Madison, WI
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Quality work - Fair price
easy in - easy out - nice people - quality work - fair price.

Verified Customer
Middleton, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
friendly, informative, completed repair timely.
Friendly, informative, completed repair timely.

CS
Chris S.
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great service. Very thorough.
The team at Wrench does a really great job. They are willing to take the time to explain the necessary repairs to my car in a manner that I can understand. Great value!

MS
Marcy S.
Madison, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Excellent people!
Every time I talk to the people at wrench I am more and more impressed! They are fair, honest, and trustworthy. What more could you want? I recommend them to anyone that will listen! Thank you wrench for all you do!

KC
Kevin C.
Madison, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Routine service
As usual Ben and the crew took care of me with no issues.

JB
Jeannine B.
Middleton, WI
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Amazing service in a last minut pinch
Wrench auto service not only got us in for next day service but they fixed our van and made it possible to attend a family funeral, without needing to spend $500 on a rental car. They were kind, professional, and went above and beyond. We will definitely be going back!

RD
Russ D.
Madison, WI
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Always reliable!
Ben is always professional. Team does a great job and they are practical with their recommended repairs. Great work Wrench team!!

DA
Dave A.
Middleton, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Prius 12 V Battery
Excellent Knowledge, Excellent Sevice

AB
Anna B.
Johnson Creek, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Great service
I was referred by a friend and had excellent service. They were very helpful, specific about what was going on, and got my car fixed super fast!

SR
Sue R.
Middleton, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Sue said the business knows what's wrong with her vehicle right away. They fixed it and any problem she has, they take care of it. She trusts their work and they are reliable. She stated she feels they make her comfortable.
This review was collected via phone interview by Customer Research Inc.

SM
Stuart M.
Middleton, WI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
I’ll be back...
Great service, knowledgeable staff & fair prices.

Had two different vehicles there and no complaints with their service.

Will be a repeat customer!

Stu

Verified Customer
Verona, WI
GMC Yukon XL
Verified Customer
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02/19/2019
Friendly and Knowledgable
They do great work and in a timely fashion. They always let new know what repairs or maintenance I should consider in the near future to help get the most out of my vehicle. They don't push those repairs on you like other places but rather act as a consultant and explain why the repair or maintenance is recommended.

BG
Brian G.
Waunakee, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Truck repair
Delivered faster than promised and the loaner makes it so convenient to be able to drop and go.

CB
Chantel B.
Blanchardville, WI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Amazing service and great people!
These guys are simply the best! Friendly, timely service and quality work. They really care about you and your car!