Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1099 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago

Reviews


BL
Bill L.
Madison, WI
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2012 Category: Service
Bill said when he leaves, he feels confident his vehicle is fixed. He mentioned he knows it isn't the cheapest.
This review was collected via phone interview by Customer Research Inc.

KK
Kristen K.
Middleton, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2012 Category: Service
Kristen said this business always gets the job done quickly. This business does quality work and they provide very good explanations of the services they perform.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Mt Horeb, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2012 Category: Service
John said the business is really good to work with and they are honest.
This review was collected via phone interview by Customer Research Inc.

SG
Steven G.
Mt Horeb, WI
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Steven said everybody at the the business was friendly and helpful. He added he is completely satisfied.
This review was collected via phone interview by Customer Research Inc.

KH
Kathleen H.
Madison, WI
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Kathleen stated Ben is very helpful and courteous. He explains everything to her, and she trusts his level of service and support.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Lodi, WI
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2012 Category: Service
Tom said the driver's side lamp was replaced and it is out again. He added he will be stopping in there this evening.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Mazomanie, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Spoke with Elena. She said she stopped in at the spur of the moment without an appointment and the business was able to help her. The business gave her a thorough quote with recommended service.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Middleton, WI
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Scott said they did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Waunakee, WI
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Spoke with Todd. Todd said Ken likes the business due to them being honest with him. They tell him when the vehicle needs to have service ahead of time.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Madison, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2012
Honest and easy to work with.
I've been to Wrench many times and find them very honest. Also, they do a very good job explaining what is wrong and what needs to be done. The invoice accurately describes what was wrong and what work was done. I usually do the after hours drop off and pick up because it's very convenient.

DN
Daniel N.
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2012
Great Place
Another great service visit....Thanks for the flexibility and for doing a great job!

MW
Michelle W.
Ridgeway, WI
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2012
My car is running like new!
Really easy to get an appointment and did not have to wait long to get in. They repaired many things on my car in addition to new tires. Had one little issue with a something rubbing against something else causing a noise, but they took it right back in to look at it, determined something wasn't secured right, and fixed it no charge. That's all you can ask for! Now my car is running great. Thanks Ben!

EL
Erin L.
Mazomanie, WI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2012
Wonderful Service
I ONLY bring my vehicle to Wrench. They're honest and don't pressure me into unnecessary repairs. I tell everyone how great their business truly is. Thanks!

DN
Debbie N.
Middleton, WI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2012
They are up front and honest with me...I don't feel like I am being taken advantage of like most car places.
I have already recommended Wrench to my friends. They are honest..do great work...and punctual with getting the services done. They are friendly and very informative.

AA
Amy A.
Middleton, WI
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2012 Category: Service
Spoke with Ben. He said this business provides good, timely service. They fixed everything well.
This review was collected via phone interview by Customer Research Inc.

JR
Jerry R.
Prairie Du Sac, WI
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2012 Category: Service
Jerry said they took him in on short notice and managed to work him in for the service and really appreciated this.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Verona, WI
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2012 Category: Service
Dan said the business did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

AM
Angelo M.
WI
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2012 Category: Service
Angelo said they do good work and he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

KK
Keith K.
Verona, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2012
Simple oil change
I went in for a simple oil change and redeemed a punch card to get it for free. Not only was the experience no-nonsense, there were no hidden up-charges that were not covered by the punch card. I paid nothing this time around.

CR
Cynthia R.
Middleton, WI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2012 Category: Service
Spoke with Doug. He said this business did a good job.
This review was collected via phone interview by Customer Research Inc.