Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1047 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 13 days ago

Reviews


SH
Sarah H.
Middleton, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Sarah said the service was really good. The employees went over her estimate really well.
This review was collected via phone interview by Customer Research Inc.

AY
Amy Y.
Deerfield, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Amy said Ben was very knowledgeable, straight forward and matter of fact. She appreciated not being lectured regarding vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

DN
Daniel N.
Mc Farland, WI
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
High customer focus!
Ben and Reid are incredibly accommodating to my schedule and the service is fast but thorough...

TM
Tim M.
Waunakee, WI
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Great Service!
Ben and Reid always put service first. I appreciate how well they communicate and reach out to provide updates while they have your car in for service or repair. I've referred friends and would recommend Wrench to anyone who is looking for high quality mechanics with a great customer service approach.

MH
Mark H.
Middleton, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Nice Work!
But that is common place. Thanks!

MM
Marc M.
Middleton, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Marc said they were prompt and they took care of his issue right away. They were pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Middleton, WI
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Competent and customer orien
Came in with a problem and no appointment. Wrench personnel took care of it in competent and personal manner.

RS
Richard S.
Verona, WI
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2017 Category: Service
Richard said the service was good but the cost was a little high.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Brooklyn, WI
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2017
great service
Got me in and out quickly with no surprises!

TB
Tera B.
Madison, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Tera said this business has friendly staff and they got her vehicle done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Middleton, WI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017
4 Runner
told them i needed my truck earlier then promised and they quickly finished up and called me right back

AH
Amy H.
Waunakee, WI
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Amy said the service was good. The employees repaired her vehicle properly.
This review was collected via phone interview by Customer Research Inc.

KA
Konrad A.
Madison, WI
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Konrad said the staff was able to get him in on the spot. Everything was taken care of for him.
This review was collected via phone interview by Customer Research Inc.

TH
Todd H.
La Crescent, MN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Todd said the service was good, and they were able to take care of him immediately.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Middleton, WI
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Mark said this business did not do any extra work they did not have to do.
This review was collected via phone interview by Customer Research Inc.

JH
Jackie H.
Verona, WI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
people and service
always gets me in when needed, I truly trust their work great place all around.

DO
Duane O.
Spring Green, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Duane said Ben was hones with his service. He has never felt taken advantage of with the up front service. He appreciates the quality of materials used in his repair.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Middleton, WI
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Daniel said this business did a good job. They walked him through everything and he trusts them with his vehicles.
This review was collected via phone interview by Customer Research Inc.

NV
Nick V.
Madison, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Nick said this business was very helpful and quick to respond. He did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Middleton, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Quick Oil Change
Friendly, honest and accommodating my last minute request to schedule an oil change . Good price