Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1011 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


KW
Kathy W.
Middleton, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Kathy said she is a long time customer of this business, they have always treated her well and she wouldn't take her vehicle anywhere else. Ben and Reed are awesome people. The whole facility is fantastic, they treat her fairly and do not treat her like she is not intelligent just because she is a woman.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Middleton, WI
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Michael said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CB
Chantel B.
Middleton, WI
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Chantel said everyone was very friendly and professional at the business. It was very clean. They explained everything and did very well. They gave her estimates on everything they recommended.
This review was collected via phone interview by Customer Research Inc.

CB
Chad B.
Verona, WI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Chad said he has already recommended the business because they did a great job. They did exactly what they said they would, they finished in a timely manner, and stuck to the quoted price.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Madison, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Mike said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

SR
Samantha R.
Brooklyn, WI
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Samantha said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JJ
JJ J.
Madison, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Maintenance is up to date
Service was on time and within quoted rate.

AP
Abbey P.
Madison, WI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Abbey said the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Middleton, WI
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Tom said the estimate was good, they were timely and everyone was friendly.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Middleton, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
Service 06/15/17
You do what you say you will and do it on time or earlier. The car is returned clean... no added grease or other dirt -- which is important to me.

ND
Nicholas D.
Waunakee, WI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Nicholas said the business always helps him.
This review was collected via phone interview by Customer Research Inc.

JE
Jay M E.
Middleton, WI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Oil Change
Easy to make appointments and wait time is great.

SR
Sue R.
Middleton, WI
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Sue said she trusts this business with her vehicles.
This review was collected via phone interview by Customer Research Inc.

JH
Jackie H.
Verona, WI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
people and service
always feel my car is safe to drive when I leave there

EM
Eve M.
Middleton, WI
Kia Spectra5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Appreciative of help
I am an elderly woman having trouble getting my tire pressure correct. Wrench came to the rescue, corrected the pressure, no waiting, no charge. How helpful is that?
They always do an excellent job.

RK
Robert K.
Middleton, WI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
The job is done right the first time.
The job is done right the first time. It is very annoying to come back to the repair shop and complain that the car problem has not been corrected and then find out you need another part replacement.

SB
Shane B.
Madison, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Excellent, as Always
I've been a Wrench customer since very nearly the day they opened their doors and I have never had anything but the best experience - never. The team at Wrench is always professional, skilled and courteous, and provide a great service. My cars will always go to Wrench.

MB
Mary B.
Mazomanie, WI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017
They get the job done!
We have some older vehicles which have needed quite a few repairs this year. Wrench solves the issues, finds the most economical and expedient repair and as a bonus, they are so nice to deal with!

MI
Matt I.
Brooklyn, WI
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Matt said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HG
Hany G.
Middleton, WI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Hany said they diagnosed the problem in a fair manner. They were very good. He did not have to wait for his vehicle. They drove it back to him.
This review was collected via phone interview by Customer Research Inc.