Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

981 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


AH
Allie H.
Madison, WI
Toyota Camry
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/22/2017 Category: Service
Allie said they didn't fix the problem. She said she hopes she does not have to pay when she brings the vehicle back so they can complete the work.
This review was collected via phone interview by Customer Research Inc.
Ben B. from Wrench Auto Service responded on 04/26/2017

Hi Allie,

Thank you for lettting me know about the problem and your willingness to allow us to check out the car again and fix the problem. Please let me know if you have any further problems with your car.

Thank you for your business.
Ben


RG
Robin G.
Middleton, WI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
Fixed tire quickly
We had a flat on our minivan. Wrench got us in right away, determined that the old tire couldn't be fixed, and got an exact replacement in one day. There were very friendly and explained exactly why our tire couldn't be repaired.

DP
Dave P.
Wisconsin
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Dave said this business did what they said they would do. They are great guys and they do great work.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Middleton, WI
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
John said this business fixed his vehicle up, and did not give him any trouble. They were good about it.
This review was collected via phone interview by Customer Research Inc.

KL
Kris L.
Madison, WI
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Kris said this facility is great. They are very informative, helpful and they do their best.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Madison, WI
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Jon said they did what they said they would do and the charge was fairly good.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Madison, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
Awesome as usual
These guys are the best. Always good work and they never will do any fixes you don't need.

LD
Lisa D.
Middleton, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2017
Same Day Service
I was able to get a same-day service for my vehicle, when experiencing vehicle trouble.

BC
Brad C.
Verona, WI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
Great service
Had much of the suspension system replaced. Reid did a great job helping me evaluate my options.

JE
John E.
Middleton, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Best Car Repair in Madison/Middleton
I always take my cars and family members cars to Wrench. They are honest, professional and someone I can count on when cars need repairing or service. They are by far the best guys you need to know. They have always taken great care for me for at least the last 7 or 8 years I have been going to them. They fix what is needed and always check and let you know about upcoming service due. I wish more people were like Ben and Reed. They are my go to guys when it comes to cars. They have never disappointed me and I trust them with their word. They are as good as Gold. Thanks Wrench for taking such good care of my cars and I would recommend them to you if you haven't had the pleasure of having your car in their shop. They are First Class, Fair, Honest and Best of all Component. Qualities hard to find these days.

SW
Samantha W.
Middleton, WI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Samantha said the business explained everything to her. They do not try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.

RT
Ross T.
Madison, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Ross said this business provided him with good service at a good price.
This review was collected via phone interview by Customer Research Inc.

ND
Nicholas D.
Waunakee, WI
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Nicholas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FS
Fritz S.
Middleton, WI
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017 Category: Service
Fritz said the business is very good, and they provide quality work.
This review was collected via phone interview by Customer Research Inc.

CD
Charles D.
Madison, WI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Charles said this business takes care of him.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Middleton, WI
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2017 Category: Service
David said they completed the work he asked them to do, at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

BS
Brett S.
De Forest, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Brett said they provided good service, good prices, and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

TO
Tejumola O.
Madison, WI
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017
Great work!
Changed two bad bulbs. Prompt service.

JH
Jackie H.
Verona, WI
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017
people and service
great and honest place of service

KM
Kassie M.
De Forest, WI
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Kassie said it was a simple service and there were no issues.
This review was collected via phone interview by Customer Research Inc.