Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

285 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


DM
David and Jennifer M.
Smithville, MO
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016
X
X

DP
Darl P.
Smithville, MO
Chevrolet Venture
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/18/2016
Air conditioner exam
I cannot remember when I have been so disrespected .I sat for 30 minutes while my car sat ideling outside while Matt shuffled papers. I finally had to ask him for my bill
Phil W. from Wright Automotive responded on 07/18/2016

Good evening Darl just read your post. I would like to start by saying I apologize for you not gettig the attention you deserve. I'm at home now but will discuss this situation in the AM thanks for bringing this to my attention. We will get it resolved and I'm sure sorry you felt disrespected that would never be Matts intention. Thanks I hope we can earn your respect again. Your Friend Phil Wright


TC
Tiffany C.
Kansas City, MO
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2016
Excellent business
Great service, they go above and beyond!

JE
Jason E.
Smithville, MO
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2016
Appointment made and stuck to timeline!
As always Wright Automotive treated me right. They made some recommendations that need to be done soon on my vehicle but in know way were they pushy about it.

CM
Charles and Melody M.
Smithville, MO
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
Great work
Very good to explain what was going on with vehicle and got the work done in good time. Worked to get the vehicle back to me in a timely fashion. I have used them for years, very friendly.

JM
Jim M.
Smithville, MO
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016
Customer service. The crews know their stuff.
Could of ask for better service

LB
Lisa B.
Smithville, MO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016
Friendly service
Quick Friendly service!

MW
Margeret / Darryl W.
Smithville, MO
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2016
Neighborhood friendly
Quick, easy and highly recommendable.

MM
Mark M.
Smithville, MO
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2016
Always a good job
They find your vehicle issues and seem to be good about fixing just what needs attention and not pushing extras or speculating on what may need fixed next. I go there all the time with vehicles and they keep running well. This time, I had upper ball joints going out in the front end of the vehicle. A lot of places would tell you to replace the lower ball joints while your at it but these guys said those were in above average condition and did not need any attention right now, just do the uppers and you will be in good shape. I like that approach.

EZ
Evelyn Z.
Smithville, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2016
The Peop;e
You always go above and beyond to make me feel confident that all repairs will be done in a timely manner.

RA
Robin / Dan A.
Trimble, MO
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2016
GREAT people and service!!!
Always quick friendly service!!! Thanks!!!

MC
Marva C.
Smithville, MO
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016
On time and thorough
Exceptional as usual

MF
Mark F.
Kansas City, MO
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2016
Oil and Filter change
Phil and crew continue to provide excellent service.

BM
Brian M.
Smithville, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016
Only place to go for auto repair
We've only take our vehicles to Wrights and for good reason . They are the most personable, professional folks you could ever have the pleasure of doing business with. Our son's car was in need of repair quickly and Matt and his guys got after it, kept us in the loop and charged us fairly for the repairs that were done. They've always been fair and we will definitely continue to trust them with all our vehicles.

KW
Kay and Denver W.
Smithville, MO
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016
Service
Very prompt and knowledgeable

ID
Irene D.
Kansas City, MO
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016
5
Matt provides exceptional customer service!

BR
Brian R.
Smithville, MO
GMC Envoy XUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016
Fast Friendly Service
I called a 7:30am and they were able to get my car in and fixed that same day! They have always done quality work.

KW
Kay and Denver W.
Smithville, MO
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2016
Great place for repairs
Excellent service.

JH
Jay and Becky H.
Smithville, MO
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016
Truck repair
Called with a problem with my truck at 10:30 am and they got it in and fixed the same day. Couldn't be happier.

BP
Barry / Margeret P.
Smithville, MO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016
Outstanding customer service!
Friendly greeting, primary job is to service your car and get you on you way!