Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1215 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


SR
STEWART R.
Franklin, TN
Mercedes-Benz E320
Verified Customer
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02/17/2019
Excellent service
Our friends at Wurster's were able to get my car in earlier than I expected and corrected my problem immediately and I got my vehicle back in the same day. Great work and phenomenal service.

EG
EMILY G.
Nashville, TN
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Exceptional Service
Mike and the crew went above and beyond to get my car back up and running while staying within the budget that I had. The price was half what they wanted to charge at the dealership for the same work. They were friendly and did a great job of explaining what needed to be done and the parts that could wait until next time.

GM
George M.
Franklin, TN
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
George said they do an excellent job,
This review was collected via phone interview by Customer Research Inc.

AV
Aubrey V.
Nashville, TN
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Aubrey said they are the best. They do a good job.
This review was collected via phone interview by Customer Research Inc.

NJ
NANCY J.
Franklin, TN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Honest and Trustworthy
Mike and the entire staff are friendly & knowledgable mechanics They always check vehicle and make recommendations as needed
The turn around time is reasonable and they ALWAYS keep in contact throughout the process
I highly Recomend Mike and ALL his mechanics They stand by their work

BH
Bob H.
College Grove, TN
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Bob said the mechanic was prompt and the service was done well with great explanations.
This review was collected via phone interview by Customer Research Inc.

DP
DR. ALAN P.
Nashville, TN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Best auto repair business in Nashville/Franklin!!!!!!
Mike and the guys at Wurster's are just the BEST around!!!!! Good, honest and reliable!!!!

HR
HAROLD R.
Franklin, TN
Toyota Tundra 4WD Truck
Verified Customer
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02/07/2019
Extremely Satified
The service we received was excellent! The staff was friendly and knowledgeable about what was required to get our vehicle in correct working order. We are thankful to have used th is shop for all our repairs.

MR
MARY ANNE R.
Brentwood, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Brake light bulbs
My husband went since a brake light was burned out......decided to replace all. He was in and out in no time.....thank you Mike!!

DM
DEBBIE M.
Franklin, TN
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Attention to details
Always looking for the details to indicate potential problems , simply the best especially all foreign cars.

DJ
DONNY J.
Thompsons Station, TN
Lincoln MKC
Verified Customer
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01/19/2019
Bad battery / possible PCM
Great people to deal with. Clean waiting room. They felt it would be better for me to take car to Lincoln dealer because of possible PMC problem.
Thanks for all your help

CT
Chris T.
Franklin, TN
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Chris said they were very responsive.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Nashville, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
James said nothing was wrong with his experience at this business. The staff gave a high quote that was more than the worth of his vehicle, and he ended up not getting the work done.
This review was collected via phone interview by Customer Research Inc.

SL
SILAS L.
Franklin, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Wurster’s work on all my vehicles
Great business. Always do you right. Best place to take your car. Mike is always upfront, honest and very knowledgeable

SZ
STEVE Z.
Franklin, TN
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Best auto repair shop in Franklin
I have been a customer of Wurster's Foreign Car Repair for 25 years. Mike always treats my car like it is his own. Repairs are done right, the price is competitive (and less than the dealer), and Mike always keeps me informed of the status of his repairs to the car.

FR
FRED R.
Nashville, TN
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
CLS Tune Up
My CLS 550 continues to run flawless thanks to Mike and the great mechanics at Wursters.

JB
JERRY B.
Antioch, TN
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Old fashion customer service
As usual the service was quick was treated like a person not a dollar sign .Always leave with a good feeling never had that at other auto shops, Jerry

JR
JERRE JR. R.
Nashville, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great Service
Always feel comfortable when Mike and his crew addresses my car. They only fix what needs to be fixed and are very fair and honest. Never have had any issues with their repairs and will continue to use him. Great customer service and care.

JM
John M.
Franklin, TN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
John said he was happy with the estimate.
This review was collected via phone interview by Customer Research Inc.

YG
YVONNE G.
Chapmansboro, TN
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Great service
Wurster’s is the only place I take my cars for service and repair. They are recommended by a MB Service Manager :-)