ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 8 days ago
WILLIAM S. ReScore Review on 07/17/2014
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
Issues were resolved in the most professional manner, with complete satisfaction.
Vehicle: Mercedes-Benz S550
Service Date: 06/11/2014
Review Created: 06/17/2014 05:39 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Very upset over additional charges."
After many years of being a good customer I was disgusted with being charged additional items that should have been included.
Vehicle: Mercedes-Benz S550
Service Date: 06/11/2014
Review Created: 06/17/2014 05:39 PM
Wayne K. at Xpertech Car Care responded on 07/17/2014

We have reviewed the charges on 6/11 repair and have confirmed there was a billing error and will issue credit. Thanks Wayne

PAUL M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
These guys are geniuses. Never have I seen a group of expert mechanics like this. My 2009 Van is like new again.
Vehicle: Dodge Grand Caravan
Service Date: 01/11/2018
Review Created: 01/11/2018 07:55 PM
PAMELA R. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As Always, Friendly, Knowledgeable, Efficient"
They are the best!
Vehicle: Hyundai Sonata
Service Date: 01/10/2018
Review Created: 01/11/2018 07:35 AM
Rob B. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rob said the employees are always good to him. He loves this business.
Vehicle: INFINITI I35
Category: Service
Service Date: 12/28/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
THERESA D. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance"
I trust xpertech more than the dealer with servicing my aging car.
Vehicle: Subaru Outback
Service Date: 01/04/2018
Review Created: 01/05/2018 06:09 AM
JOE A. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer contact."
Everything was explained to me clearly and concisely
Vehicle: Chrysler PT Cruiser
Service Date: 01/04/2018
Review Created: 01/05/2018 03:53 AM
MEGAN B. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Daughters 2004 jeep wrangler"
Daughter dropped jeep off with no scheduled appointment and Expertech had it fixed and ready for her that evening.They are very friendly and have never had a problem with their work.I live in Maryland and my daughter lives in Florida so I depend on Expertech to keep my daughters jeep running fine.
Vehicle: Jeep Wrangler
Service Date: 10/13/2017
Review Created: 01/04/2018 08:31 AM
Bonnie P. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bonnie said the service is wonderful, absolutely superb, and that she can trust this business. They always get her taken care of right away. The business got a defective part during a holiday, and paid for a rental vehicle for her. Jeff, Patrice, Lopez, Glenn and Wayne are wonderful people.
Vehicle: BMW 128i
Category: Service
Service Date: 01/03/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Jessica L. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said everyone was extremely helpful. She will definitely be going back. Lopez Jr. was helpful.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 12/15/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Matthew T. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said the business explained the service needed without charging. They were nice and knowledgeable.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 12/15/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Mary S. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the staff was prompt and courteous.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/20/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Alex C. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said he was very satisfied with the service he received at the business.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Jordyn F. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jordyn said the business is close, accommodating and friendly,
Vehicle: Ford Focus
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
JOHN G. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good service, great people and very reliable, Help when needed,
Vehicle: Mercury Sable
Service Date: 12/13/2017
Review Created: 12/27/2017 04:21 PM
MALCOLM M. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer experience and honesty"
Great service and honest feedback on every visit. Nothing else like it.
Vehicle: Chevrolet Suburban
Service Date: 12/26/2017
Review Created: 12/27/2017 07:35 AM
CARLA F. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" efficient and professional care "
In my opinion, they give you an honest opinion of what repairs are needed and allow the customer to determine if they want the repairs done
Vehicle: Lincoln Continental
Service Date: 12/20/2017
Review Created: 12/21/2017 06:29 AM
Lois H. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lois said her experience was excellent and the quality of the service was great. Everyone knew exactly what they were doing. She loves the owners. They are honorable people.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Sanjay C. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sanjay said the staff was good and honest. They provided him with good information.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 11/27/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
KAREN C. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Muffler exhaust issues"
I brought my care in for a loud muffler and they referred me to Pro Muffler and Jim who did the work for me very reasonable.
It's refreshing that a company thinks of the customers needs and doesn't just try to make a buck. Thank you.
Vehicle: Subaru Forester (Natl)
Service Date: 12/14/2017
Review Created: 12/15/2017 06:58 AM
Dan S. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said they went out their way to help him.
Vehicle: Honda S2000
Category: Service
Service Date: 11/24/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 749 in total