Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

545 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RB
Roger B.
Farmington, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Service
Done quickly, with courtesy. Asked for 3500 mile sticker for reminder, but got 5000mile reminder. Otherwise pleased.
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your feedback will help us improve in the future

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

Verified Customer
Ogden, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Recommendations?
Great experience with the service department and overall. The only feedback I have is two days after service was performed I received a follow up email that said: We noticed that while you were here, we recommended that your (car type) needed the below items which you chose to postpone at that time.

I was recommended one additional piece of service (which was not on this list), and five other items were recommended in the email (which were not mentioned while I was there).

A few of the things are inexpensive, simple things that I would have loved for you to handle for me had I been given the option to opt in.
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your feedback will help us improve in the future

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

MD
Michael D.
Roy, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great service
The service department personnel are great. Personable and good at what they do.
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

NM
Nick M.
Layton, UT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great people
The people were great to work with and explained what the vehicle was recalled for and what they were going to install.
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

GP
Gaylen P.
South Weber, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
The service area is next to the customer waiting room, I could see the tech working on my car, knowing that something is being done while I waited was great!
Two of the employees called me by name and ask how I liked my new car. I felt welcomed and appreciated. This is a great dealership!
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

TI
Tami I.
Willard, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Quick friendly service
I love the employee's working at the service desk, very friendly. it is awesome to be able to watch your car being worked on, the waiting area is very comfortable and accommodating. Thank-You and hats off to the individuals servicing our cars too. Great job to all.
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

LM
Lorrie M.
Ogden, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great service at fair prices
Professional and friendly services!
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

DT
David T.
Ogden, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Recall maintenance
Great service
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

RY
Randy Y.
Ogden, UT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
great service
Was in and out in no time, friendly knowledgeable people
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

DW
David W.
Ogden, UT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
engine Recall
They were very accommodating
TODD M B., Service Manager from Young Hyundai responded on 04/05/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

SK
Steven K.
Plain City, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Very clean and helpful
5
TODD M B., Service Manager from Young Hyundai responded on 03/21/2019

When our customers leave here happy, that makes us happy

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

SD
Seth D.
Willard, UT
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Mike is The Man
If you get the pleasure of having Mike B. Take care of you, consider yourself lucky. All of the service writers are wonderful and Mike always goes the extra mile.
TODD M B., Service Manager from Young Hyundai responded on 03/21/2019

When our customers leave here happy, that makes us happy

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

Verified Customer
Clearfield, UT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
the employees were very friendly and efficiant.
first time there very pleased
TODD M B., Service Manager from Young Hyundai responded on 03/21/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

ER
Elgin R.
Hooper, UT
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Very pleased!
Great communication on everything being done!
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

BC
Blake C.
Ogden, UT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Awesome service
The dealer that I purchased my Elantra has a fantastic service program that meets all my needs to include a car wash and vacuuming without cost. Surprising but amazing service.
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

AC
Alan C.
Ogden, UT
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
50,000 Mile Service
Michael Ballantyne greeted me at the door, went over everything, and was very accurate with his estimation of how long the service would take. The entire staff was very friendly.
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

BT
Brooke T.
Paradise, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Great Service and Sales
We purchased a Veloster at a Logan dealership. After a few thousand miles we tried to schedule an oil change at that same dealership. They were unable to fit us in for a week! We decided to call Young Hyundai and Taylor in the service department got us right in! He was kind, professional and helpful, he even washed our car!. During the short wait of the oil change, we began speaking with a sales rep, Tyler Chugg. He gave us a bunch of information on the upcoming Palisade and about our Veloster. When we purchase our next vehicle, it will be at Young Hyundai! I think it is rare to find such good customer service these days, so I truly appreciate Taylor and Tyler! I can't remember the exact date of service, but it was sometime around November 2018.
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

ED
Eric D.
Riverdale, UT
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent service department
Impressed!
TODD M B., Service Manager from Young Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

MD
Michael D.
South Weber, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Blown tire
Excellent service
TODD M B., Service Manager from Young Hyundai responded on 03/15/2019

Your kind words are much appreciated

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com

TH
Timothy H.
Huntsville, UT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Knowledge & action. No waisted time.
Excellant
TODD M B., Service Manager from Young Hyundai responded on 03/15/2019

Thank you for the 5 stars

Todd Barker
Service Manager
801-337-6190
tbarker@younghyundaiutah.com