Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 544 Reviews )

97% Would Recommend
77% Business Response
Latest Review 3 days ago

Reviews


DF
David F.
North Branch, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
David said the business treated him good, but they could have been faster changing his oil.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/24/2019

We are sorry you are dissatsified with your experience due to the wait time. We can always schedule an appointment for a faster turn around. We look forward to taking care of your vehicles needs in the future. Have a great day 


LG
Leslie G.
Lapeer, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Leslie said that she needed an oil change. She was in and out no with no appointment necessary.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/24/2019

Thank you for your feedback. we look forward to doing business with you in the future. Have a good day 


AP
ANGELA P.
Lapeer, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Needed a quick fix
I was able to have fixed quickly an awkward
job, as usual, everyone friendly and helpful.
Debbie S. from Your Complete Auto Repair Service responded on 09/24/2019

Thank you we appreciate your feedback 


SS
Steve S.
Fostoria, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Fostoria, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Lapeer, MI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Spoke to Debbie. She said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 08/09/2019

Thank you!!


BC
Bill C.
Lapeer, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Bill said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 08/09/2019

Thank you!! Have a great day 


AP
ANGELA P.
Lapeer, MI
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
TRUST
I have been going to these people for years and really trust them.
Debbie S. from Your Complete Auto Repair Service responded on 08/02/2019

Thank you Angela!


TC
TERRY C.
Lapeer, MI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Drain Plug Repair
Moisture on garage floor under car. Turned out to be faulty drain plug Easy repair Thanks guys, glad it was a simple fix!!!!
Debbie S. from Your Complete Auto Repair Service responded on 08/02/2019

I"m glad we could help take care of your vehicles needs. Have a good day 


GS
GARY S.
Flint, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Quick service.
Gone here for years. I trust them to tell me only what is wrong and needed.
Debbie S. from Your Complete Auto Repair Service responded on 07/25/2019

THANK YOU 


RA
RUSSELL A.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Great service and prices
Car was shifting very slow and hard. Found out we had a transmission fluid leak. Took it in to get a diagnosis, concerned for something major. About an hour later they explained what they found and did to correct it. Extremely happy with personnel, service and the price. No problems with it since!
Thanks for the great experience, CARS!!!
Debbie S. from Your Complete Auto Repair Service responded on 07/25/2019

 Thank you for the great review!!! We look forward to doing business with you in the future. 


IB
IVAN B.
Lapeer, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Great People and great Mechanics who care and are focused on Customer Satisfaction.
You are made to feel like family.
Debbie S. from Your Complete Auto Repair Service responded on 07/23/2019

Thank you!!! We appreciate you and look forward to taking care all of your vehicle's needs. We hope you are enjoying your Packard 


PM
Pat M.
Lapeer, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Pat said he goes to this business a lot. They are always really fair ,very prompt and courteous. They do a great job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 07/15/2019

Thank you for the great review!! 


KD
Kevin D.
Otter Lake, MI
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019 Category: Service
Kevin said the mechanic put grease on the back of his seat and that is the only problem he had.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 07/15/2019

Im sorry thast happened!! I see we have you vehicle here now, we will clean it while checking the AC 


MP
Mike P.
Lapeer, MI
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Mike said they are nice and super efficient.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 07/11/2019

Thank you!!! 


Verified Customer
Metamora, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Friendly staff and comfortable atmosphere !!
Very polite and , short wait for diagnosis of what might be a problem. APPRECIATE the service. Have been a customer for many years. Waiting very comfortable and relaxing. Good service.
Debbie S. from Your Complete Auto Repair Service responded on 07/11/2019

Thank you! We appreciate you and look forwar to doing business with you in the future.


TC
TERRY C.
Lapeer, MI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Headlight
New headlights! Yeah Quick, easy, painless Thanks
Debbie S. from Your Complete Auto Repair Service responded on 07/01/2019

THANK YOU!!!


LH
Larry H.
Lapeer, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Larry said he was satisfied with the service, and his vehicle stops great.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 06/25/2019

Thank you for the review we apprecitae your business and your feedback 


JS
Joe S.
North Branch, MI
Buick Rendezvous
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2019 Category: Service
Joe said his wife took the vehicle in because of overheating. The people at the business said it was a sensor and do not worry about it. Then, last week, the head gasket went and the vehicle had to be scrapped.
This review was collected via phone interview by Customer Research Inc.

KK
Kenneth K.
Lapeer, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Kenneth said his overall experience is always great. He has gone to this business for 20 years.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 06/04/2019

Thank you for the many loyal years of service