Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

513 Reviews

96% Would Recommend
76% Business Response
Latest Review 1 day ago

Reviews


MS
Mike S.
North Branch, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Mike said they did a good job. He did not have any problems at all.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Mike,
Thank you for your review. We appreciate your business very much!

Debbie and Mike


RC
Robert C.
Michigan
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Robert said it was a good experience. It was quick service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Robert,
We are very happy to hear you had a good experience with us! Thank you for choosing us for your car care needs.

Debbie and Mike


CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018
Trust
These folks are simply great. They make room for you in their schedule and listen to your concerns. They won't B. S. you or sell you something you don't need. Quck and effcient too! Don't know of any other place that cares ad much about their customers.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Your review means alot to us Cheryl!
Your review is very sweet and we appreciate you as a customer!!

Debbie and Mike


WT
WILLIAM T.
Lapeer, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Fast and friendly service
In and out in an hour, awesome.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

William,
Thank you for the review! We appreciate it very much!

Debbie and Mike


KN
KAREN N.
Columbiaville, MI
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
5
Mike and Julia and deb. The whole staff is awesome. I've been loyal to this company since the muffler nan days and will continue to be. Happy semi retirement Mike. But you better be still coming in ever so oftem to see me and take care of MY car. Lol
Karen Newell
Debbie S. from Your Complete Auto Repair Service responded on 02/22/2018

Thank You so much Karen for your response. It means a lot to us to have such an awesome customer. Mike might have retired, but he's been here every day since. We look forward to seeing you next time.
Debbie & Mike


MT
MICHELLE T.
Lapeer, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Excellent Service
Thank-you for your excellent service. I always use your company for my vehicle maintenance!
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Michelle,
Thank you for the kind words! We appreciate your business very much!

Debbie and Mike


FF
Frank F.
Columbiaville, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Frank said this business was good.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Frank,
Thank you for the review! We appreciate your business very much.

Debbie and Mike


MS
Mila S.
North Branch, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Mila said when she had taken her vehicle in to the facility, she asked the staff to check her air shocks. She stated whomever checked them thought it would be funny to fill them all the way up .Other than that, the rest of the service was perfectly fine. Mike is a very good person. She said the business is a good place. She takes her vehicle there, because she trusts it. This was the first problem she has had with it. She knows Mike didn't do it. She said some of the air needs to be let out.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Lapeer, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Roger said the employees are knowledgeable. The service was good. Everything is working. He has used them for a long time and will continue.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Roger,
Thank you for your continous business! We appreciate it very much!

Debbie and Mike


RF
RICH F.
Attica, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Why do I go to YCAR's???
I keep going back to YCAR's because of the good honest work preformed by the experience personnel employed there...
Debbie S. from Your Complete Auto Repair Service responded on 02/13/2018

Rich,
We are very happy to hear about your experience! Thank you for your continuous business! We appreciate it very much!!

Thanks again,

Debbie and Mike


BC
Brad C.
Columbiaville, MI
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Brad said he appreciated the good work.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/13/2018

Brad,
Thank you for your review! We appreciate your business very much!

Debbie and Mike


JE
Jeff E.
Lapeer, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Jeff said the service is always good.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Jeff,
Thank you for the kind words. We appreciate your business very much! 

Debbie and Mike


DC
Dillon C.
Lapeer, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Dillon said they do good work. He also said they were honest.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Dillon,
Thank you for the nice review. We appreciate your business very much!

Debbie and Mike


DD
DAVE D.
Lapeer, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
service is great
took my car in for repairs they had to order parts took casr back mike workerd on car had it all done in about 1 hour they are all great people would recommend ycars
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Dave,
Thank you for sharing your experience. We appreciate your business very much!

Debbie and Mike


TF
TERRY F.
Otter Lake, MI
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Honest, Dependable Service.
Have always had great service over the past 15 years from Mike and his team. I have never been disappointed with any repairs I have needed. He has always provided Honest, Dependable Service at a fair and completive price.
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Terry,
We appreciate your continuous business with us. We are happy to hear that you have never been disappointed with our service.

Thank you for choosing us for your car care needs!

Debbie and Mike


DP
David P.
Lapeer, MI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
David said this business did a decent job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

David,
Thank you for your review.
We appreciate your business very much!

Debbie and Mike


JH
John H.
Columbiaville, MI
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/18/2018 Category: Service
John said his experience with the business was alright. They broke his door handle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/13/2018

John,
I'm sorry to hear you were not satisfied with your visit. If our technician has broken your door handle, we wish you would have let us know & shown us. We have not heard anything about this incident. 
Please feel free to stop up here and show us your vehicle.

Thank you,
Debbie and Mike


CD
Celia D.
Davison, MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Celia said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Celia,
Thank you for your review, and letting us take care of your car care needs!

Debbie and Mike


BD
Barbara D.
Columbiaville, MI
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Barbara,
Thank you for your review! 
We appreciate it very much!

Debbie and Mike


LL
Larry L.
Columbiaville, MI
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Larry said the business got the wrong parts so it took them a extra day to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 02/09/2018

Larry,
When wrong parts are delivered, it inconveniences everyone; and we are sorry that happened! We are glad to hear everything else went well! We appreciate your business very much!

Debbie and Mike