Z Tech Automobile Services, Inc.


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

703 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
77% Business Response
Latest Review 8 days ago
Henrietta B. on 01/11/2018
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Henrietta said the staff were fair, and they took care of her right away. She liked what they did, and she was very satisfied with her service.
Vehicle: Ford Focus
Category: Service
Service Date: 12/20/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Scott M. on 01/10/2018
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Spoke with Dawn. She said the service was good. They are friendly and honest.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Eric T. on 01/05/2018
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Eric said the employees were courteous. They provided honest service. The price was as he expected.
Vehicle: Nissan Maxima
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
WALTER H. on 01/02/2018
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"Another good experience"
As usual, Z-Tech was ready for me on time. The routine service work on my Toyota RAV4 was done promptly, with a full explanation of the work done and recommendations going forward.

I have been a customer since 1995 and have never had a better experience.
Vehicle: Toyota RAV4
Service Date: 12/28/2017
Review Created: 01/02/2018 06:34 AM
Mike F. on 01/02/2018
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Spoke with Sheila. She said the business was the best in many years. She said they were reliable, honorable and dependable.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 12/11/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Jay H. on 01/02/2018
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Jay said the staff is honest, quick, and does a great job.
Vehicle: Lincoln MKT
Category: Service
Service Date: 12/18/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
JERRY S. on 12/30/2017
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"Grate"
Fast and friendly great service!
Vehicle: Nissan Armada
Service Date: 12/29/2017
Review Created: 12/30/2017 06:49 AM
Phil H. on 12/29/2017
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Phil said the employees completed the service close to their service bid. They kept him up to date on his service. The work was really good.
Vehicle: Honda Pilot
Category: Service
Service Date: 12/20/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
KAREN W. on 12/27/2017
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"Fast service "
Appointment available at short notice, fast service but price high
Vehicle: GMC Acadia
Service Date: 12/26/2017
Review Created: 12/27/2017 06:57 AM
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/29/2017

Thank you Karen for your recent visit to Z Tech! We take pride in offering the best service experience that prod uces satisfied customers. Sorry you felt the price was high, unfortunately your vehicle required us to go through the fender to replace that headlight. Hope all is working well now. We look forward to seeing you again soon!

Ken Zmuda

Owner / Operator
952-942-6986
Tanya C. on 12/21/2017
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Tanya said she has been using the business for some time and she likes them.
Vehicle: Saturn Ion
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
CAROL M. on 12/20/2017
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"Personal service at super reasonable cost"
I appreciate all of the staff at Z-Tech! They are kind, helpful - and absolutely trustworthy! When I step up to the counter to pay my bill, I often think it should be more. I never feel overcharged or taken advantage of - and if Ken says it needs fixing, well - it needs fixing! I love going to a place where I have complete confidence that I am receiving the best service and care.
Vehicle: Chrysler Pacifica
Service Date: 12/18/2017
Review Created: 12/20/2017 11:07 AM
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/21/2017

Hi Carol - Thank you for your great review! It was a pleasure, we really appreciate your business and trusting us for your vehicles service needs. Integrity and honesty are very important to us -  we look forward to seeing you again soon.

Ken Zmuda
Owner / Operator
952-942-6986
Micki G. on 12/15/2017
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Spoke with Larry. He said this business provided perfect service. The work was done right. He was in and out. They took good care of him.
Vehicle: Toyota Highlander
Category: Service
Service Date: 12/12/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/22/2017

Thank you Larry for your continued loyalty to Z Tech! We really appreciate your business and trusting us for your vehicles service needs. Integrity and honesty are very important to us - it was a pleasure, and we look forward to serving you again.

Ken Zmuda
Owner / Operator
952-942-6986
Rick J. on 12/11/2017
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Rick said the business didn't notice a slow leak in the tire and didn't fill the tire with air. The service that was done was a good job.
Vehicle: Scion xB
Category: Service
Service Date: 12/07/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/29/2017

Thank you Rick for your recent visit to Z Tech. Integrity and honesty are very important to us - We take pride in offering the best service experience, so sorry that we missed the tire leak. Glad you were happy with the the brake work. We look forward to seeing you again!

Ken Zmuda
Owner / Operator
952-942-6986
ZOE H. on 12/09/2017
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"ZTech for excellent service and peace of mind."
I have only good things to say about my experiences with ZTech. I wish I would have discovered them sooner. I am a senior with LOTS of experiences to compare. They are responsive, knowledgeable, skilled, thorough, friendly, respectful, and take the time to communicate. They take pride in their work, and appreciate your business. They care about helping you stay safe on the road, and confident in your car`s reliability.
Vehicle: Toyota Matrix
Service Date: 12/07/2017
Review Created: 12/09/2017 08:14 AM
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/12/2017

Thank you Zoe for your recent visit to Z Tech. Integrity and honesty are very important to us - We take pride in offering the best service experience and it's always encouraging to hear of satisfied customers. We look forward to seeing you again!

Ken Zmuda
Owner / Operator
952-942-6986
Rob O. on 12/08/2017
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Spoke with Tammy. She said the business does the job right and the only did what was discussed.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 12/06/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Cameron W. on 12/07/2017
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Cameron said they were quick and they gave him the answers he was looking for. They provided good service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Brenda K. on 12/04/2017
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Brenda said the employees were trustworthy and she was comfortable with them. She stated that she felt like they weren't trying to scam her and they didn't try to fix something that wasn't broken. She has been using this business for years.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/12/2017

Thank you Brenda for your continued loyalty to Z Tech! We really appreciate your business and trusting us for your vehicles service needs. Integrity and honesty are very important to us - it was a pleasure, and we look forward to serving you again.

Ken Zmuda
Owner / Operator
952-942-6986
Les K. on 12/04/2017
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Spoke with Sue. She said the staff are always awesome and trustworthy. She has been coming to them for over 25 years and the prices are always great.
Vehicle: Kia Soul
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/12/2017

Thank you for your recent visit to Z Tech Les and Sue. It's always encouraging to hear of satisfied customers. August 2017 marked our 25th Year Anniversary - Thank You. We appreciate your business over the years and look forward to serving you again soon.

Ken Zmuda
Owner / Operator
952-942-6986
JARED S. on 12/03/2017
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"Fair service from people who care"
I had some back luck with a couple of shops before taking my car to Z-Tech. I needed an engine replacement and Z-Tech gave me the fairest and most detailed estimate. The work came in below the expected cost and I've been taking my car there ever since. They are able to check out my car and get it back to me quickly too.
Vehicle: Subaru Forester
Service Date: 11/29/2017
Review Created: 12/03/2017 10:00 PM
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/04/2017

Thank you Jared for your recent visit to Z Tech! We take pride in offering the best service experience and it's always encouraging to hear of satisfied customers. Integrity and honesty are very important to us - Thank you for taking the time to write a review! We look forward to seeing you again soon.

Ken Zmuda
Owner / Operator
952-942-6986
Jack M. on 11/28/2017
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Jack said this business was exceptional.
Vehicle: Ford Escape
Category: Service
Service Date: 11/15/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Ken Z., Owner/Operator at Z Tech Automobile Services, Inc. responded on 12/01/2017

Hi Jack - Thank you for your great review! It was a pleasure, we really appreciate your business and trusting us for your vehicles service needs. We look forward to serving you again soon.

Ken Zmuda
Owner / Operator
952-942-6986
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