Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66
4.7

( 1792 Reviews )

ReScore Reviews™ (16)

ReScore
Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5rating 4.0625
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
95% Would Recommend
83% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Madison, WI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Good spot
Friendly helpful staff

TB
Timothy B.
Madison, WI
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Service Dept
Hyundai West has a terrific service dept. Great staff and technicians!
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/11/2019

Thank you for the great review.  We always appreciate talking to you when both cars come in for service.  Hope you enjoy the holidays.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


BN
Benedict N.
Madison, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Easy to make appointment .on time . short wait
see above

MK
Michael K.
Oxford, WI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Car service
They are all very nice and informative.

DM
Don M.
Madison, WI
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Great!!!!!
I really lie the fact that I was able to get a loaner which made it easier for me to go about my business.
O traveling to the places I have needed to go to.
The price was higher then I expected and not within my current budget so I was caught by surprise and
had to make an awkward arrangement !! Witch is not healthy financially for me at least until
the 3rd Wednesday of this month i.e.Dec 18thy.

Verified Customer
Madison, WI
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Service
The service department always does a thorough job, and they explain the work that needs to be done.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/05/2019

Thank you for the great review.  We are always happy to explain everything needed on your vehicle.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


CM
Carlos M.
Madison, WI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Excellency
Everything is great, very professional, excellent service and most important the way you treat your clients.

Verified Customer
Madison, WI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Service
Service technicians do a great job.

AG
Alan G.
Madison, WI
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Great service!
We've used Zimbrick Hyundai West service for over 15 years. Always great service. Vehicles are always ready as promised.
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/26/2019

Thank you for letting us service your vehicle for 15+ years.  We are thankful for your continued business.  We look forward to helping you for another 15 years.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


Verified Customer
Madison, WI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Excellent
Job well done
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/26/2019

Thank you for the excellent 5 star review,  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com


LJ
Lynn J.
Juneau, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Competent service
The scheduled service was completed more quickly than estimated.

Verified Customer
Verona, WI
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
New Tires with Oil change
Great Service

WJ
William J.
Cottage Grove, WI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
november 2019
excellent

DA
Dennis A.
Wautoma, WI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fantastic
Quick confident service and comfortable waiting area

PF
Paul F.
Madison, WI
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
honesty and integrity
I have purchased many cars from Zimbrick Hyundai. I think that says it all I will be back in the future.

AC
Anne C.
Middleton, WI
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Honest Friendly Staff
This is our 3rd Hyundai, so we trust them! They are honest, fair priced and friendly from sales to service! And they provide cookies while you wait for your car to be serviced!

Verified Customer
Madison, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service
The Hyundai staff gave me great information and assistance with our 2013 Sonata. I felt comfortable deciding which repairs to make right away and which repairs can be tackled at a later date.

JK
Jeffery K.
Jefferson, WI
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great job
Needed something fixed, they fit me in and went above and beyond...Jeff in the service department was fantastic.

KH
Kathleen H.
Madison, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service and mechanics. Good popcorn too!
Always happy when they check everything like lights and tires. It is helpful to know they will check everything & I don’t need to worry about it! If there is a problem they let me know. And they do not pressure me to buy things the car does not need.

ST
Sue T.
Madison, WI
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Sue
The service dept. is always so helpful and never try and talk you into something you don't need. Been going there for 10+ years.