Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

592 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


DG
Diane G.
Alden, NY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
My car is always done promptly.
Only wish you had a better waiting area!

CW
Cathy W.
East Aurora, NY
Honda Fit
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11/09/2017
Tire rotation
Tires were rotated and within a normal time limit

MP
Mike P.
Corfu, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Mike said they know what they are doing. They are very good and personable. They tell him exactly what is wrong with his vehicle and they try to help.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Cowlesville, NY
Chrysler Sebring
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11/08/2017
Always friendly and honest service
Another good experience as always

MJ
Mary J.
Alden, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Mary said the service is always good.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Alden, NY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Paul said the employees provided good and timely service, were accommodating, and went the extra mile.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Corfu, NY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Dave said the staff took care of his needs and the service was done correctly.
This review was collected via phone interview by Customer Research Inc.

MM
Melisa M.
Alden, NY
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017
Quick service
I noticed my inspection has lapsed. I called in and they were able to get me in the same day. I was traveling out of state the next day so really helped me out. Kudos on customer service.

DH
DAVE H.
Alden, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017
Appointment made very fast
Very satisfied with service

KH
Ken H.
Alden, NY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
Professional, friendly
saa

CL
Charlie L.
Darien Center, NY
Pontiac Bonneville
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10/28/2017 Category: Service
Charlie said the employees were polite. He had no problems with their courteous service.
This review was collected via phone interview by Customer Research Inc.

JW
Jerry W.
Alden, NY
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Jerry said this business was convenient and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Alden, NY
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Spoke with Mary. She said the staff fixed her vehicle right away and the service was wonderful
This review was collected via phone interview by Customer Research Inc.

MD
Marcia D.
Akron, NY
Jeep Liberty
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10/17/2017
Great Service
I wanted an appointment on Saturday at 11 AM and even though it was short notice they were able to accommodate my wishes. They even took the car for a test drive, something I haven't seen in years. They addressed the issues I was there for and pointed out a future issue.

KS
Kyle S.
Alden, NY
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Kyle said they're quick on the work and they're good at it.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Cowlesville, NY
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Richard said he would recommend this business for service to others.
This review was collected via phone interview by Customer Research Inc.

KA
Keith A.
Cowlesville, NY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Keith said his vehicle was in and out for his scheduled appointment. The employees were courteous and they completed everything they were asked.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Alden, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
Great people
Very happy with the services provided and the friendly atmosphere.

DM
David M.
Alden, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017
Honest reliable service
Got me in without an apoitment, great people, honest service.

BO
Benjamin O.
Corfu, NY
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017 Category: Service
Benjamin said the employees were courteous. They worked with his schedule to complete his service.
This review was collected via phone interview by Customer Research Inc.