Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

277 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


AF
Alex F.
Forest Grove, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Super friendly and great mechanics
Zs car care is the best shop Ive been to. I had an engine problem that needed immediate attention and these were the only guys that could get me in that day. They did their inspection and found another serious problem that needed to be addressed and immediately let me know. They explain everything in an easy to understand way so that I know exactly what is going on with my vehicle. In the end the bill came out even cheaper than what it was originally going to be because they were able to get the job done even more efficiently than they thought. I haven't run into anybody that would pass the savings on to a customer like that. Zs is a super friendly environment and they know what great customer service is. I will definitely be coming back for any future needs.

SB
Steve and Rebecca B.
Hillsboro, OR
Honda Civic Si
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/14/2018
Knowledgeable but Shady
I do not doubt these guys are highly qualified mechanics and can do a thorough job even for complex fixes. But they told me my timing belt was "wearing out on the edges" and needs replacing when in fact my car does even NOT HAVE a timing belt and instead uses a timing chain - which never needs replacing! Maybe you just can't trust anyone in the world of car repair... Prices are no deal either, they quoted $500 for a starter replacement that several other places do for $200-$250, with good warranties too.
Delbert T. from Z's Car Care responded on 11/15/2018

Steve and Rebecca, Wow - not sure where the misunderstanding happened.  We reviewed our inspection dated 10/30/18, and it was noted that your vehicle was not equipped with a timing belt! We pride ourselves on our honesty and ethics, and only install quality parts that we can stand behind for our 3 year 36,000 mile warranty.  Our technicians are top notch, and thank you for recognizing that.  Call us if you have any further questions.
Delbert and Gina


JT
John T.
Cornelius, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
John said the business was very friendly and they didn't try and over charge him.
This review was collected via phone interview by Customer Research Inc.

GG
George G.
Hillsboro, OR
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
George said this business does a good job and they seem to be honest.
This review was collected via phone interview by Customer Research Inc.

RS
Randi S.
Portland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Randi said they are happy with them
This review was collected via phone interview by Customer Research Inc.

DD
Debbie D.
Beaverton, OR
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Debbie said she always receives good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hillsboro, OR
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
happy in Hillsboro
Polite, Met me at the car, called me by name, Offered nice waiting area, found budget reasonable service. Honesty, Service and Cheerfulness.

VL
Vanessa L.
Oregon
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Vanessa said the business provided excellent customer service. The staff members provided a thorough explanation. They were fast and convenient, as well as providing an overall great service experience.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Oregon
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Jeff said it was really smooth. They gave him a ride to and from and it was quick. He said it was a really good service and he will be back.
This review was collected via phone interview by Customer Research Inc.

SM
Shane M.
Hillsboro, OR
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Shane said this business is honest, friendly and they explained things.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Forest Grove, OR
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Robert said the staff at this business provided him with a loaner vehicle and the communication was great.
This review was collected via phone interview by Customer Research Inc.

FB
Francis B.
Forest Grove, OR
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
The place to ho
Good advice, good service, and reasonable rates. Always do what they say they will do with no surprises. Trust and honesty in their work.

PA
Paul A.
North Plains, OR
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Paul said the business did a great job. They did exactly what they said they were going to do in the time they said they were going to. The repairs were done perfectly.
This review was collected via phone interview by Customer Research Inc.

TH
Tara H.
Banks, OR
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Tara said she felt the costs are going up with this business.
This review was collected via phone interview by Customer Research Inc.

IJ
Ivan J.
Hillsboro, OR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ivan said he was satisfied with the work the staff gave him.
This review was collected via phone interview by Customer Research Inc.

EN
Evan N.
Forest Grove, OR
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Evan said he had a better experience than anticipated. The service was great, with no complaints.
This review was collected via phone interview by Customer Research Inc.

GN
Gary N.
Cornelius, OR
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Gary said that he would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Oregon
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bob said the business is honest, the staff are nice to deal with and he has never had any complaints.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Forest Grove, OR
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018
Friendly folks. Need to provide zero mistakes.
Pretty good visit this time. Tech left job undone causing terrible odor in cabin. A little disappointed this time.

KD
Kathy D.
Vernonia, OR
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kathy said she likes the work, atmosphere, and facility.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 277 in total