I've been here a few times over the last couple of years. Each time I come in, the person behind the
counter acknowledges me immediately and offers me service. They're fast, friendly and very efficient.
Very precise...Determined the problem when no one else could
You probably wouldn't believe the story when I tell you but to simplify - Battery after battery conti
nued dying - could not determine the drain over a course of MONTHS. Key switch was on and off randomly giving us a fit in addition so we presumed maybe the key switch was the culprit. I had a locksmith break down the entire switch - nothing wrong with it. Back to beginning - had another company determine they couldn't find a drain after 3 days - switch working fine. Next shop determined it possibly was the alternator so we had determined we would replace the alternator first then go back to the switch. For other reasons we didn't have the alternator replaced. Decided to take it Roy's Automotive to have another opinion and through determination they solved the mystery! Hair tie had slid down the gear shifter (out of sight) and into the steering column causing it not to go completely in park on and off times which in turn cause the switch not to work properly which in turn caused the battery to drain. Multiple batteries, 11 months time, 3 shops + Auto Zone, 8634837434 opinions and it was a simple .10 cent hair tie. I AM SCREAMING THANK YOU ROYS AUTOMOTIVE FOR SOLVING THE MYSTERY OF MY MOMS CAR .
Called Mike Thursday that my starter went out. Had a tow truck here Friday at 7:30 am and the car wa
s ready by 2:00 pm. Mike has been servicing my old 2005 Taurus for several years and keeps it running GREAT.