I went there to look at one of their trucks (F-150) and was met by a real nice and friendly customer
service team, Ramona and Bogdan. Didn't end up buying it but their friendly attitude and careful attention to the customer's needs got stuck in my mind.
Christina helped me when I arrived for my appointment and she couldn't have been nicer! We got the ca
r checked in quickly, and she came to give me updates while I waited. She did a great job! I now own my third Honda, and all have been purchased from and serviced by Ron Tonkin Honda.
The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
I had a wonderful experience inspite of having to go back the next day to get my discount I had arran
ged with Luda for not buying at Beaverton Toyota. Hayden didn't know about the discount and forgot about it until I got home. Hayden did a wonderful job showing me how my car worked and set my car up with the Apps the next day when I came in so they could rewrite my paperwork.
My only complaint is with finance the second day when I went back so they could rewrite my paperwork (I paid cash for my car) they pulled my credit ranking. They didn't do it the first day when I gave them a check for the full amount. I wish they would have warned me so that when I got home I wouldn't have alerts from my credit cards).
G. Honda always does a great job at explaining what my car needs and why the repair is needed. Somet
imes I need to delay service til next paycheck comes but they don"t hassle me. They listen & then do a great job of taking care on my needs.
I worked with Hasan Abdellatif and had a great buying experience. I purchased a 2018 Grand Cherokee O
verlander and was pleased with every aspect of my purchase. Definitely with the drive from the coast.