Average Score

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(31 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(31 Reviews)

Reviews


CC
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CHRISTINA C.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2023
Verified Review

Don’t do it!

It’s a piece of crap!
    Value
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AC
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arika c.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/08/2020
Verified Review

Sucks

I have had this vehicle and year and had to have the motor replaced... Water pump went and then that in turn ruined the motor . This vehicle has given me nothing but problems since day one...it's definitely not built "FORD TOUGH"
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KC
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KEVIN C.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/07/2023
Verified Review

Built Ford Crap

After about three months after purchase the vehicle developed an interior rattle Ford said they could never find; said they “couldn’t duplicate”. It had a slow tire leak from the start. Refused to replace. The navigation system sucks, it never seems to understand voice commands, and Ford doesn’t auto update; it requires the purchase of new $100+ software. There was a recall on the Navigation system I had done, and when it was returned, I had no navigation. It took Ford three additional days to fix and didn’t offer a loaner. I was stuck at home for the duration. I have a door-ajar sensor issue, where all interior and exterior lights stay on for 15-30 minutes after the car is turned off. This goes on for 3-14 days till the system resets. All this because the wrong door is opened. This is a known issue to Ford, and they even sent out a repair order (Not a recall) for it but being the repair order is only valid on the driver's door; not the door I have an issue with, they won’t touch it, unless I pay for it; pay for a known issue. That single $50 replacement part alone cost them not only a repeat customer, but I no longer have Ford service my Edge.
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SW
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Shaunna W.
2011 Ford Edge
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2015

Nice car but.....

I like the setup of the Edge as far as room and layout of the dash. We had issue with the Sync system for the first year but that seems to have gotten a lot better with the fixes they have installed. It was frustrating because I would have to take my car to the dealership each time there was an issue with Sync so to be without your car that often was a real inconvenience. I have yet to hit the average fuel mileage quoted for this car too. Seems like it should do better for the way it is rated. I ended up having an issue with the power steering and had mentioned that to 2 different dealerships and had it looked at 2 or 3 times during my warranty period. About a month after the warranty was up I still had the same issue and was told by the dealership and Ford themselves that it was not covered but that they would fix it if I paid $100 which is a deductible for their extended warranty program. I felt that I should not have to pay a dime since it was brought to their attention several times and it was never fixed. I found out that there was a bulletin on this exact issue and the dealerships should've been aware of that issue since it was not something Ford was not aware of. It took several hours of phone calls and talking to the dealership before the service manager finally agreed that the right thing to do was for them to fix the issue and to cover the cost. I was not impressed with Ford's customer service AT ALL!!! This was my first Ford and will probably be my last just based on the customer service (or lack of) that I received.
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JM
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JEREMY M.
2011 Ford Edge
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/01/2017

Decent value for the money

I like the space for the class of SUV. Drives loud and alot of blind spots.
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RC
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Ron C.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/07/2019
Verified Review

2011 ford edge

Nice vehicle, but when it needs service it's not cheap. But overall, it's been o.k. I think my next vehicle may be a Chrysler or Toyota truck. Will definitely be looking at used or a clean return leased vehicle.
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GM
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Gomez M.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/19/2020
Verified Review

Decent

A lot minor problems with this car but great engine electrical stuff not that good great body design the car handles great good acceleration. A lot of problems with the axle they tend to go bad constantly
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DK
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Dennis K.
2011 Ford Edge
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2017

The Edge is perfect for my needs

Gas mileage is good. I have room for kids dogs and my crazy ideas spur of moments buys
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RW
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Ron W.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2019
Verified Review

Car maintenance

Overall, the car has been very good. The drive is nice and smooth. This car has been fun to drive and has never failed to start. The seats are very comfortable. The sound system has been enjoyable and easy to use.
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VE
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VELIA E.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2019
Verified Review

Love my Edge; dislike dealership mechanics

My car runs great after my mechanic fixed many issues. But beware of Ford dealership mechanics as they didn't fix many things. Also my face plate around the computer screen literally melted in the heat (a known issue) but Ford will only cover $400 for the well over $1k and it's not under warranty. Other than this it's a great little SUV.
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AB
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ANN B.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2019
Verified Review

Best car I have ever owned.

Bought it new in 2011and just put new tie rods on it and the 2nd set of tires and I got 100,000 miles on it. I like most of the features except the ac and heat control but most everything else has been great good on gas and very maintance free.
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LB
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LYNETTE B.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2020
Verified Review

Audio, rear view camera and navigation frequently need service.

I like my Edge, but the cost to repair the radio/cd player and rear view camera cost me a Grand. Then only the radio and cd player worked. Still no back up camera. I had my tires replaced soon after my purchase and this cost me a grand too. Each time I need something repaired at the dealership it costs me a grand. High way robbery.
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VD
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Victor D.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2021
Verified Review

My car….

Although I had some expensive repairs throughout the years overall the car is good. I leased the car new for two years and then purchased it. 1. Plastic rail to the panorama roof broke and the entire roof needed to be replaced including both motors; $4k. Waiting for a class action suit as I heard some other people had issues. 2. Dealer found a minor power steering leak, replace the hose. Took the car home and a major leak occurred in my driveway. Dealer towed the car and installed another power steering hose. While driving the car the following day another major leak occurred. Tow truck return my car to the shop and the dealer looked at it a little closer. Come to find out it was not the power steering hose that was leaking but the power steering pump itself. I called a manufacture defect (there are no moving parts where the hose connects) and they reimbursed me all my money. 3. ABS diverter failed and needed to be replaced by the dealer; I did not have a lift.$1500 4. Driver side rear door panel needed to be replaced because the vehicle would unlock with anybody touching the handle.$700 5. There was a class action suit for SYNC and I received a $1900 check My vehicle is all wheel drive and supposed to get 24 MPG; the best I could get is 20 MPG.
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JT
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John T.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2023
Verified Review

The most reliable car I've owned

I've owned Honda's, I've owned Pontiac's, but mostly I own Fords. This 2011 Ford Edge has been the most trouble-free and reliable car of them all. We bought it new and it now has 182,000+ miles on it and it still drives like new. My only complaint with the car is the placement of the water pump on the V6 engine -- it's expensive to replace, but I'm willing to proactively replace it before it fails since the car has given us 12 years of good, trouble-free service and replacing the pump before it goes should give us many more years of service.
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AP
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ANITA P.
2011 Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2015

2011 Ford Edge

This is the best and most reliable vehicle I have ever owned
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RH
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RITA H.
2011 Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2016

2011 Ford Edge

Great vehicle, we love it!
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RB
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Rebecca B.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Verified Review

Best Car on the Market!!!

I have had my 2011 Edge Limited since 2012, almost 5 years. I have had over 8 (4 fords) cars in my life and this one is by far the best. Its like luxury, smooth drive, all the extras and Nav is wonderful with that large screen. I could be an ultimate millionaire and would still own an Edge :)
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JG
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JOHN G.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Verified Review

Fun to drive

Good size & easy to drive. Love the edge.
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MR
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MARK and DEB R.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2017
Verified Review

Edge

I have 94000miles on it...have nothad to replace anything but tires on it and still drives great! Great radio, cd player n the grandkids love the DVD plaers for their movies. Would buy one again..but with AWD as this one is front wheel drive and doent drive well on ice. Otherwise is a terrific vehicle!
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CV
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Colin V.
2011 Ford Edge
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Verified Review

Versatile

We needed a family vehicle. We looked at a lot of different types of cars and suv types. This is the one we found the best deal on. We could not be happier. The Edge rides great and has proven to be able to haul more stuff than we thought possible. Also it has been a great family vehicle for everyday as well as vacations. We love it!
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