Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(102 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(102 Reviews)

TB
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The B.
2017 Ford Escape
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2024

Never Buying Ford Again

We bought ours used. At 70,000 miles, it suffered from "catastrophic engine failure" on the highway out of nowhere. It broke down while going up a hill and had to pay $300 to get it towed. Had to pay $8,500 to get it fixed, and Ford had the car for 2 months (which is hard when you have a job). Then when I got the car back, it turns out they reinstalled a panel improperly and we had to take it back to Ford the same day (heard scraping while on the highway home). Also when we got the car back, a small crack in the front windshield became 3x bigger after we got the car back and had to pay $500 to fix it because Ford said it "probably cracked in the wash". 2 weeks later, the engine lags when starting and makes whirring sounds. Take it in AGAIN and they say we might have to replace the entire transmission, which will cost thousands more dollars. Get another opinion and they say to bring it in every 2 weeks to check on it. And got the slow start and whirring sound fixed for more money. All of this happened at 70,000 miles in 4 months. There was also a class action lawsuit forming in 2020 because they had crappy Ecoboosts and didn't recall or fix anything really. If this happened to someone without $10,000 in savings for car emergencies, then this could financially break someone, if you can't sell it and still have payments. We've never been more disappointed in a car company, and wish they would've actually stood behind their product.
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AB
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Audrey B.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2023
Verified Review

Check Engine Light

My car had around 40 thousand miles when my check Engine Light came on. I contacted Ford and was told there was no recall and it would cost me around eight thousand dollars. Suffice it to say this is my first and last ford.
    Value
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SW
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SUZIE W.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2023
Verified Review

Low maintenance cost

I have had zero warranty work on this vehicle except for an engine replacement but that was a known problem. Getting ready to put my third set of tires on. Obviously there is an issue, as this is excessive.
    Value
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RG
ROGER T. G.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2023
Verified Review

Ford’s rule

Had my ford escape since new 2017, with no expenses out of normal where and tear.the tires are real good in bad weather snow or rain it doesn’t matter the car handles very good.the only issue is at the time all these new safety issues like brakes assist and lane change warning we’re not available when I bought it so if my gkids don’t get it I’ll trade it in for a new car.
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RL
RAYMOND L.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/27/2023
Verified Review

Expired 5 year 60k mile warranty 78k miles

Expired 5 year 60k mile warranty 78k miles and already has coolant leaving into engine cyclinders. Resolution is engine replacement. Also has intermittent transmission shifting issues. My vehicle usually last for 200k miles or 18 years but not this vehicle.
    Value
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RP
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Rachel P.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
Verified Review

Great SUV

I have had no problems with this car. It runs great and has many nice features. It is comfortable , gets good milage , has good power and is effortless fun to drive. The 2017 is a very good value and easy on the eyes. Several posers have copied it's fine design.
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RB
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RONALD B.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2023
Verified Review

17 Escape

Auto been very good haven’t had any trouble with it
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KA
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KAREN A.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Verified Review

Great vehicle

I love this vehicle. It is easy to enter and leave the seats especially for an older person. And there is room for anyone sitting in the back seat. It is a smaller SUV and is easy to park in crowded spaces. Very responsive controls and tight turning base. Great features like backup camera and side mirrors.
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GW
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GARY W.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Verified Review

Nice vehicle

My 2017 escape is a very comfortable and nice vehicle it has so many nice features!!! Very happy with it !!!
    Value
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PD
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Patricia D.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2022
Verified Review

It's A Good Car

Planning on keeping this car in good working order 'for the duration' - hoping it will be our last car purchase...Apparently, this 'review' won't be accepted UNTIL I ADD ENOUGH WORDS to take the character count over 200 - so that's what I just did... How absurd can you get - What I had said SHOULD Have been GOOD ENOUGH for anyone literate to KNOW we like our vehicle and believe it to be of seriously good quality - for whomever who might be interested in knowing that... So, hope 'you' are happy now... . .
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CB
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CAROLYN B.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
Verified Review

Great performance and ride.

This vehicle is practically flawless.. I have the turbocharged four-cylinder and it's performing better than my previous Escape which has six cylinders. has quiet ride and handles like a sports car.
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CS
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CHARLES S.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Verified Review

We like the car very much.

The car has been a very reliable addition to the family and relatively trouble free. The minor failures like leaking brake cylinder was taken care of by the dealer and the warranty. It is our second Escape and most probably won’t be the last.
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SP
Shawn P.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2021
Verified Review

Paint peeling and engine replacement

Never buy a Ford again. Same old story won’t back they product …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………/////////////////////////////////////////////////
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MM
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Melanie M.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Verified Review

Loving my new vehicle

It's a great SUV and it is great on fuel. It ride nice and has plenty of room. Loving the way it drives. Looks great and loving the extras it has like the blue tooth & navigation system. The sound system is great too.
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EB
Elizabeth B.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2021
Verified Review

2017 Ford you should Escape from

A 2017 car should never need the transmission replaced. Nor should the warning light have to tell you to “pull over safely” because your engine block cracked and head gasket is shot and on and on and on.
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TG
THOMAS G.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2021
Verified Review

CRAP

We thought we are clever and bought the car almost new - was used before as a loaner from a service department, 2k miles, more than 8k under MSRP. The breaks never worked, either super sensitive or would not do anything, finally at 8k miles we convinced the ford technicians to look at it - after several tries and turned out some vacuum thing was malfunctioning - they said this problem exists for a lot of ford cars, but was kind of new for the Escape. At 18k miles the car was not idling smooth anymore, so took it to get it checked out, they changed the spark plugs?!?!? but it worked, for about a week it was idling fine, but then way worse than before. Next in line was replacement of head gasket, took forever to get the car back, once I had it it took less than 25 miles until the engine locked. The check engine light came on while driving on the interstate, I drove to the next exit to get to a gas station there, before I reached it the engine LOCKED, well they replaced it, not sure what it was. At 36k miles the car starts to make noise again, took it for diagnose and took some iterations, well, the flywheel was broken. The rapid for it took forever again, and since I have it back its not idling smooth anymore. Will go back soon again to get that fixed, so lets see what's next. When I can Ford service they are always happy when I say 2017 Ford Escape - I think there are a lot more lemons out there than just mine. Well, I bought extended warranty from Ford and they were and will continue bleed for this crap.
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SS
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SANDY S.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Verified Review

Performance

I have found my Escape to be a very reliable vehicle. I have to haul around a teenage sportsman, and the Escape provides a roomy solution to all that equipment!!! In the 3 years I have had the car, I have only had to replace the tires! Very dependable!
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SP
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SUSAN P.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Verified Review

Oil change and replacement of air filter.

Excellent service.
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VG
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VISHAL G.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Verified Review

Best midsize economical suv

Fuel efficient. Lots of features in SE trim itself. Nice midsize SUV for all age groups. Auto stop available. Rear air conditioning vent. Blind spots detection.FordPass controlled through mobile application
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AN
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Adam N.
2017 Ford Escape
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2020
Verified Review

To small

Car runs and drives nice. Our old Ford Escape had a lot more room. the lug nuts on this 2018 Ford Escape Delaminates on the outside layer. This made this swell from moister. Had a super hard time changing a flat one day. I called the dealer and explained to them the situation. They said it wasn't a recall and was not covered by warranty. 240 dollars for a new set on a 1 1/2 year old car. Unexceptable!
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