Average Score

Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(43 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(43 Reviews)

Reviews


CW
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CASEY W.
2013 Ford Focus
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2015
I like my ford focus a lot more now then I when I first purchased it. The things that needed to be corrected was done to my satisfaction. And I'm happy.
    Value
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KM
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KARLA M.
2013 Ford Focus
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2015

??

Not good. Not satisfied. Have been dealing with problems since I bought it.
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MJ
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Mike J.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2017
Verified Review

Unreliable!

We have had trouble with the transmission in this car since we bought it. It is unreliable and we will never purchase another Ford. It is equipped with the six speed automatic transmission.
    Value
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MC
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MARLISS C.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2018
Verified Review

2013 Ford Focus

The transmission in this car is a complete pieces of junk! I purchased this car new & have been the only driver. After service it drive nice for awhile & then it's back to bucking on take off! I HATE IT! Worst investment I ever made. Oh, it only has 58,000 miles on it after 5 years. So it's not like I've been mean to it.
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JR
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JOE R.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2019
Verified Review

Focus Transmission NOT FIXED

Car failed due to transmission warranty problem. I had it towed in, rented a car, and you installed a new control problem. The car now starts and runs but the transmisson still stutters significantly. It WAS NOT FIXED. Please fix it. Otherwise the car is fine.
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DM
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DAVID M.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/29/2022
Verified Review

Car has never run right since new

This car is my first and last Ford. It's the Focus ST. It's supposed to make about 250 hp, but I don't think it makes anywhere near that most of the time. I got it new. Sometimes it's very powerful like it's supposed to be. But most of the time it is sluggish. It has enough power to go safely down the road, but it's supposed to be an exciting car. If I wanted something with just average power I would have gotten something with better gas mileage. It also has a tendency to stumble and die when starting from a stop. Ford wasn't able to fix it either problem when it was under warranty. I think they didn't really even try. Part of my problem with the car is the Ford dealers. Their service departments seemed incompetent or unwilling to do anything other than basic maintenance. There is also a piece of windshield trim that fell off Ford replaced it under warranty, but shortly after the warranty was up it fell off again. I paid Ford to replace it again and it fell off a third time. Now I just drive around with the trim piece missing. Another quality issue is the door speakers. They cause rattling in the doors whenever there is little bit of bass. It's extremely annoying. The front suspension makes a loud clunking sound over bumps too. It has done this since new. And again the dealership could never do anything about it. "They all do that" apparently. I can't wait until auto makers can start producing sufficient inventory again so I can offload this thing and get something from a better brand. TL;DR: I'm very disappointed with this car and with Ford in general. Can't wait to get rid of it.
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RE
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Richard E.
2013 Ford Focus
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2016

Tire wear

Tires had to be replaced at 23000 miles.
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BW
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BRIANNA W.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/21/2018
Verified Review

Not reliable

I have a 2013 Ford Focus titanium. I have been in the shop 3 times for a clutch replacement(it’s an automatic car...) and once for an engine misfire as well as a recall on the door latches. I drive a lot and this car is not reliable. I regret purchasing it.
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MF
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MONA F.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/03/2018
Verified Review

I would have chosen another car if I knew

When I got my car from Ford, it had almost no ability to accelerate properly. They kept telling me this was normal for my car, but it was dangerous getting into traffic because it just didn’t speed up. After complaining to them several times and paying for them to check my car again and again, they finally admitted there was an issue and completely replaced my transmission. A week or two later, the same issue came back. I took it back to them (by the way, every time they say they road tested it and found nothing wrong with it) and they again said it was normal. I had it looked at by an independent shop and didn’t tell them what the issue was to see if they’d notice on their own, and they said the transmission had issues. I let ford know, and they kept saying they didn’t have any appointments available to fix it every time I called them, until my warranty finally expired. I would have chosen a different car right from the start of I knew about all this. Bonus issue: when plugging in either the USB port or the car charger port (the clunky round one) it does not charge my phone AT ALL. My phone dies faster than it charges. Every other car I’ve had charges my phone just fine, this one just puts out nearly zero power for chargers.
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JC
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JUSTIN C.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/14/2020
Verified Review

Great Idea, poorly executed.

I bought my 13 focus in 2018, and it has been a dreadful experience. It's the newest car I've ever owned, also the least reliable. The mileage is great, and the car is snappy when it works right. But none of it's pros matter when the transmission continues to die out on you. I would avoid at all costs. I will never purchase another Ford again.
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TM
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THOMAS M.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2020
Verified Review

Uh what

GREAT AT FIRST! But now it stalls after starting once I shift into reverse.... and then it dies for 5-10 minutes and starts back up again. RIDICULOUS. Ford has got to fix something. It is dangerous for mt car to be stalling and shutting down randomly.
    Value
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FB
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FIONA B.
2013 Ford Focus
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/25/2017

Nice car once the design flaws were ironed out

I love my car but have to admit that the design flaws were disappointing. The transmission problem was covered under warranty but another design flaw relating to the purge valve on the fuel tank was not covered and cost me 1200 to repair. That sucks!
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MW
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MARY W.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2017
Verified Review

Worst with the dealership

Dealership and service people wouldn't go by Manuel requirements. Gas mileage great
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BM
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Brian M.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2017
Verified Review

Transmission Issues.

I have had this vehicle 4 years and have been in the shop as many times for Transmission concerns. Ford refuses acknowledge the problem, yet keeps replacing parts knowing the warranty will eventually expire. I can not wait to be free from this vehicle.
    Value
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GH
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Guy H.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2020
Verified Review

2013 Ford Focus

My Focus has never had any major issues, I have 150.000 miles on it and I have only had to replace the starter. An just basic maintenance stuff i.e. brakes, oil, tires, and battery. Ford did a horrible job building it though.frfr
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SM
SKYE M.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2021
Verified Review

REPLACE THE TRANS CPU and its 4star

As long as you replace the cpu it’s all good. Although, my trans did give out on a hill and I happened to be able to neutral backwards into the gas station nearby, so, that’s noteworthy. After replacing the cpu never had an issue even close to that.
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TJ
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TIM J.
2013 Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2015

Any question?

Awesome road car, gets you into traffic and has the speed to do it. Getting close to breaking in the engine at 44k miles, getting close to 40 mpg.
    Value
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NH
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NORMAN H.
2013 Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2017

Reliable, good transportation

My 2013 Focus hatchback has been to Florida, Charleston, Hilton Head, Raleigh, Lancaster, and all over the Carolina coast. All separate trips. I actually get an honest 36.5 mpg overall mileage between highway and city driving. I had one problem with the wobble plate in the transmission. It took over a month to get the part in for replacement, but I was still able to drive it during the wait. After replacement, it has been fine ever since. I will always buy Fords. Our company has about 20 Ford trucks and they are reliable.
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PN
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PAUL N.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2017
Verified Review

Not a racecar

It is by no means fast but it gets you from point a to b and is somewhat fun to drive, stops really well
    Value
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AB
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ALBERT B.
2013 Ford Focus
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2018
Verified Review

Quality

Small package big on value
    Value
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