Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(65 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(65 Reviews)

Reviews


JL
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JULIE L.
2012 Ford Fusion
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/02/2015

Problems with Gas nozzle

!) For some reason that no one has been able to explain, my nozzle gets stuck in the neck of the gas tank. The dealership replaced the neck but it did not help. This was not a problem until the car was about 1 year old. the first time - unexpected incident - was awful. It was about 5:00 in the evening. I could not remove the nozzle after filling. The Mobil gas station manager tried to help but to no avail. I called the Ford roadside assistance 800- number. The man answering was very nice and obviously recognized my anxiety but could not really help. Several people filling their cars tried to help. Again, no resolution. I was tethered to the pump. This went on for several hours. The station wanted to close. I started to cry. The station called the police. Two cars came and were finally able to get the nozzle out. I was supposed to travel several hundred miles with the next few days but cancelled because I was afraid of fueling so far from home. The status now is that I put the nozzle in carefully and not very far in. This usually shuts off the pump several times but finally, if I hold the nozzle exactly in the same position, I can get fuel into the car. By the way, this happens not only at Mobil stations. I have had the same experience at BP and other stations. The dealer tried to help but I don't think I will purchase another Ford. 2) the heating/cooling system does not work well. (I admit I have not taken the car into the dealership.) Sometimes the heat/AC does not kick in until I am nearly home. This means I have driven over 1/2 hour before it starts to work. 3) Sometimes acceleration is jerky with thrusts forward. Again, my fault that I have not addressed this with the dealer.
    Value
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MB
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MCFEILD B.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/16/2017
Verified Review

Not much fofr me to say.

The car sucks.
    Value
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SB
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Shane B.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/18/2019
Verified Review

It’s Okay

My 2012 Ford Fusion SEL is the “top of the line” model for that year. I rate it “Okay” because 1) the White paint on the AC controls faded in 3 years 2) the front passenger door handle failed within 4 years causing the car alarm to trigger when I open that door 3) the auxiliary power receptacle near the shifter loosened within 4 years 4) the air conditioner failed with TWO separate components ($2000 total cost) at different times when the car was only 5 years old!
    Value
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YP
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YOLANDA P.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/30/2019
Verified Review

Somewhat?

My 2012 Ford Fusion began a series of issues in my second year of ownership. I've had to place this vehicle in the shop so many times - I don't won't to think. On a positive note, the vehicle is excellent on gas.
    Value
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GT
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Gary T.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/17/2019
Verified Review

Problems

Good running car but had to have a lot of basic things fixed right after warranty , won't buy another. Had rust around Windows , drivers heated seat broke, door hinges wore out , and kept them lubed often , transmission cooling line had to be replaced,
    Value
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WR
WALTER R.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/01/2022
Verified Review

A lot to learn

I bought this vehicle used and there was no manual to look at. Most of the info I received is from Youtube . I have a lot learn about tgis vehicle and the problems I am faced with . Overall I guess its to be expected from a used vehicle .
    Value
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WR
WALTER R.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/22/2023
Verified Review

Problems

Well I've been reading the reviews on the 2012 Ford Fusion that I purchased used. All of the problems that was mentioned I am dealing with . Repairing or trying to beat the problem before it happens. I like the vehicle its just a lot of maintenance. I hope that when I am done with the repairs this will be a decent vehicle.
    Value
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JA
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JIM A.
2012 Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2015

Happy With My Fusion

I have had an suv or truck for almost 20 years and decided it was time to get a car. I am very impressed with the Ford Fusion overall. It has a fantastic gas mileage, a great ride and gets moving fast on the highway. Being used to how suv's and trucks handle in the snow, I was apprenhensive with a car, but the Fusion handled well! I highly recommend the Ford Fusion!!!
    Value
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WH
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WILLIAM H.
2012 Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2015

Great!

It is a great vehicle. Mileage is very good.
    Value
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MT
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MARTY T.
2012 Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2017

2012 Ford Fusion

Solid car. Was very dependable. I purchased the car after the Automotive Bailout. Ford took no money from the government. I had been a Toyota and Honda person previously. I just purchased a 2017 Ford Fusion.
    Value
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SM
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STEWART M.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2017
Verified Review

2012 Ford Fusion

Wonderful car for the money. It has some significant nuisance issues such as the AC acting strangely. This isn't so much the car itself, but how Ford responds to service customers. I'm lucky if they even call back. I'm concerned about the contacts about recalls that don't affect my vehicle. Who do I believe? I've had Ford cars and trucks for decades but the company has lost sight of the customer.
    Value
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SB
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SHANNON B.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2018
Verified Review

Good little car

I love my car it’s simple. Good on gas mileage and runs very well. It’s comfortable and goes fast. It’s great on He freeway and highways I haven’t had to do much maintenance on it. Which I am really happy about that. But good car I will tell anyone about it
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BP
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bonnie p.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2018
Verified Review

My Ford Fusion

I’ve owned my fusion for 6 years & have always been a Ford buyer, besides maintenance, I really have not had any problems with it. My last Ford was a Taurus and had that 8 years and that vehicle is still going! Go Ford
    Value
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CJ
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Cynthia J.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2019
Verified Review

Fusion

It’s a great car for running around in traffic. I inherited it from my mother’s passing in 2018. I love the color. Had problem with air conditioner but soon it was fixed. Good on gas. Trunk space is big
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AH
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Alex H.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2019
Verified Review

Very satisfied until the transmission went out

Very satisfied until the transmission went out. And an identified tone in the car and a flash on the dash periodically didn’t help let me know that my transmission was in trouble. Ultimately it failed at 72,000 miles! Luckily there was an extended Ford warranty on the transmission - I understand why! Their alert system in the car as a mass; and information in the manual is useless.
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  • Styling

CN
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Claire N.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2019
Verified Review

So far so. Hope it keeps running for another 5 or more years at least

Good gas mileage. comfy ride, but a little wind noise that I can deal with. Gets me around all the time.i like that there is a lot of trunk space. I like that the seats fol down and I especially love the heated seats in wintertime
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ES
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ELIZABETH S.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2021
Verified Review

Love it!

Glad I bought this car!! Loved it ever since I purchased it in 2017! My dog hangs out the sunroof so he loves it too. Has not giving me problems at all. It has 150,000 plus miles on it, and it's still in good shape!
    Value
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RH
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RICHARD H.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2021
Verified Review

Reliable, basic transportation.

Our 2012 Ford Fusion is very functional. We do not overuse it or abuse it, keeping it garaged when not in use. We expect this vehicle to last quite a few additional years since it has few dents and scratches plus averages only around 8500 miles per year.
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SD
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Susan D.
2012 Ford Fusion
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2024
Verified Review

Love my Fusion!

I bought my 2012 Fusion in 2016. It has been the nicest, most reliable vehicle I have had so far. It has all the extras on it, and in the black with the iridescent colors in the finish. It has drawn many complements over the years. I usually change cars after several years, but this beauty is staying!
    Value
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CV
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CINDY V.
2012 Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2015

Good quality Car

The Ford Fusion is a roomy economical mid-size car at an affordable price.
    Value
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