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SureCritic / Makes / Genesis / GV80 / 2023

2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(580 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.4
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(580 Reviews)
Write a Review

Reviews

RC
gravatar
Renee C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2025
Verified Review

It has glitches

The electrical has glitches. It has shut down in the middle of the road. Sometimes the screen is black. Sometimes the maps refuses to work. The dealer is wonderful about addressing these things but it isn’t ideal that they continue to happen.
    Value
  • 4
    • Build Quality
  • 5
    • Reliability
  • 4
    • Exterior
  • 5
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 7
    • Comfort
  • 4
    • Styling
  • 5
Genesis Motor America responded on 07/08/2025 07:13 AM

Thank you for reaching out, as we appreciate your feedback and insight. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.
JD
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Jeff D.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
Verified Review

Pure Enjoyment.

While I still only have 4,300 miles on my 2023 Prestige GV80 (I use another vehicle as a daily driver), I actually look forward to driving the GV80. On those occasions when I do, it’s pure enjoyment. From the plush interior, to the smooth (yet sporty) drive and all the other amenities, it truly is a thrill each and every time.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 8
RS
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Rosa S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
Verified Review

Great

Love the drive.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JH
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Joshua H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
Verified Review

2023 Genesis GV80

I couldn't love my GV80 more. I am completely thrilled with my purchase and don't regret switching from my Mercedes SUV.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
JJ
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Juanetta J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2025
Verified Review

Rapid Depreciation

Surprisingly, this vehicle does not hold nearly the value of what the MSRP was at purchase two and a half years ago. Still, hands down, at the top of the class in comparison to other luxury SUV’s in its class. All the bells and whistles that come standard are a plus because those are considered add-ons with other luxury SUV retailers.
    Value
  • 5
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
TC
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Thomas C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/06/2025
Verified Review

Vehicle is good. Service follow-up to issues has not occurred

Had a previous issue with rear middle arm rest dropping. Over many months it was replaced 3 times. Needed to personally follow-up multiple times as promised follow-up by service department was not received. Have a current issue on Service Invoice 74064 on Sep. 17, 2024 where I let service know the chrome on the lower front RH side repeater light was bubbling. The invoice reads "17541 CONFIRMED GUEST CONCERN. PART IS ORDERED AND WILL CONTACT CUSTOMER AFTER PART ARRIVES". Additionally on this service it noted that the clearmask was starting to lift in same area as bubbling RH side repeater and was told they would replace this after they installed the ordered side repeater light. Have not received any follow-up from the service department. Have been asked multiple times about what I thought of the GV80 and told them the car is good, but the service department is lacking in professionalism and follow-up.
    Value
  • 8
    • Build Quality
  • 7
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
Genesis Motor America responded on 07/07/2025 06:50 AM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80.  Genesis values your opinion and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Customer Care team at (844) 340-9741. Thank you.
DP
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Darnell P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2025
Verified Review

This is a outstanding vehicle for the price

For the price
Recommended
    Value
  • 10
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
AA
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Andrew A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/05/2025
Verified Review

GV 80 has been a disappointment.

The GV80 had an oil pressure issue that requirement several unscheduled service visits and a major annoyance. The technology in the vehicle is horrible for its class.
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 3
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 5
Genesis Motor America responded on 07/07/2025 06:47 AM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80.  Genesis values your opinion and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Customer Care team at (844) 340-9741. Thank you.
GF
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George F.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
Verified Review

Very pleased with the vehicle.

Very pleased with the vehicle.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JB
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Joe B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
Verified Review

Very comfortable and smooth ride on the road especially long distance

Love my Genesis.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RH
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Raymond H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2025
Verified Review

The car meets all my needs adequately except for the seats.

Car is very good except for the seats. In driving from Florida to New Hampshire my rear end is so sore I need to get additional cushions and are hurt for days after.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
DS
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Dewayne S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
Verified Review

Fantastic Vehicle ⭐️⭐️⭐️⭐️⭐️

Awesome pleasure to own and drive!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SB
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Sherdell B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2025
Verified Review

Not many complaints

Review mirrors seems to block my vision. Accidentally cancels Radio because of placement or position on steering wheel. Need to reduce Road noise.
Recommended
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 7
BJ
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Bridgette J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
Verified Review

Worth the Investment

It's beautiful on the inside and outside. It rides smooth. The exterior color of Green is simply gorgeous.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
HE
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Haywood E.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
Verified Review

Solid SUV

The room, quietness, technology are superb. I've had a few issues with the computer in regards to the engine and also the back liftgate
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 9
    • Styling
  • 10
KS
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Kevin S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2025
Verified Review

Overall GV 80 Review

The reason for my overall score of my GV 80 is because of the horrible sales process I had with the Dealer Sales team
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 6
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
Genesis Motor America responded on 07/03/2025 06:53 AM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80.  Genesis values your opinion and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Customer Care team at (844) 340-9741. Thank you.
GA
gravatar
Gregory A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
Verified Review

Great vehicle. Everyone that sees it or rides in it is impressed.

Smooth, quite ride. Responsive handling. Good power. Very comfortable to sit in.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
HW
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Hal W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2025
Verified Review

GV80 is a solid SUV

If the cars electronics were easier to use and worked better, this car would be just about perfect.
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 9
JT
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Jerry T.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
Verified Review

GV 80 Excellence

This vehicle is so nice. The people at Scottsdale Genesis could not have been better and made us a very happy customer.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MO
gravatar
Michael O.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
Verified Review

Great styling and reliability

I am very happy with the vehicle
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
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