2022 Hyundai IONIQ 5

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(898 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(898 Reviews)

Reviews


NA
gravatar
NATACHA A.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2023
Verified Review

i want to return the car

parts that broke on day one are not covered by warranty The service is poor - functions don't work and service don't know anything about the car. even the survey is antiquated and force me to write 200 words like i worked for you ,
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 04/19/2023 02:59 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

PM
gravatar
PRISCILLA M.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2023
Verified Review

Ionic 5

I all had was problems getting this car to charge and never gets full range or full charge. We bought to the dealer 3 times snd the problem never gets fixed, it hurt makes us more stress and loose our time
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JK
gravatar
JASON K.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2023
Verified Review

Too unreliable

A/c died in the first 4 months of ownership. A/c is also weak in general and never gets cold enough. Climate controls are not intuitive. Then car died altogether at month 11. Been waiting on repair parts for over 30 days now with no eta.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 05/09/2023 10:38 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JF
gravatar
JEFFREY F.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2023
Verified Review

unreliable withhuge issues and dealer unable to fix for a year

I love the styling of the car and many of the features but the car has had huge issues. it would not charge properly and had huge rattling noises for a year which necessitated multiple unsuccessful service calls and the company and dealership to acknowledging or fixing the problem despite my research pinpointing the issues. Hugely disappointing
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 05/23/2023 10:22 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JN
gravatar
JOHN N.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2023
Verified Review

APPARENTLY HYNDAI DOESN'T KNOW WHAT AN IONIQ 5 IS.

Wasted too much time on this already. You don't even recognize that electric cars don't need oil changes. PULEAZE Oh, I need to type more to stop typing. Great review design. Carry on! Here, some more letters: Twas brillig and the slithy toves did gyre and gimble in the wabe. All mimsy were the borogroves and the mome raths outgabe.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

RH
gravatar
RONNIE H.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2023
Verified Review

Charging issues.

Charging issues. Battery fist took more than one hour to charge at a supercharger. Would only charge at 56KW. After it was fixed, later the 12 volt battery stopped charging. The car just stopped on the road with 90% charge and had to be towed. Been in shop almost three weeks in the first year of ownership.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 06/16/2023 07:05 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

BE
gravatar
BRITTANY E.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2023
Verified Review

Charging and tech support needs to be fixed

Charging is unreliable, car stops numerous times during a session. Techs don’t know anything about these, fastest they could charge the car was 4-5kWh when at home charging is usually between 8-11kWh. It’s the equivalent of me telling them it rides rough around 65mph and they drive it around the lot and then tell me everything works fine. Then they blame the home charger and tell me to get a new one. Unacceptable responses and troubleshooting. They aren’t working on your vehicle, they’re guessing and hoping you shut up and walk away.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 06/29/2023 08:29 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

gravatar
C.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2023
Verified Review

Car does not work

Drive train poor- does not work At dealer longer than we had a chance to own it, at dealership and they can't figure how to fix it. Biggest lemon I have ever purchased for my fleet of 65 cars. in 38 years of purchasing. Never again.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 07/07/2023 10:09 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JP
gravatar
JEFF P.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2023
Verified Review

Great car with problems

Love the looks and how it drives but have had problems with charging, noise from steering wheel, and other smaller things that have soured my experience. A lot of people are reporting ICCU problems, which is what worries me the most.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 07/10/2023 10:58 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

KE
gravatar
KENNETH E.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2023
Verified Review

Don't buy Hyundai

I recently purchased a 2022 ioniq 5 all electric vehicle. I would never recommend that anyone buy Hyundai cars . I don't have enough space to explain my nightmare Hyundai purchase. So I will start with customer service support stating that we have no control over the Hyundai dealers and if they don't want to repair your Hyundai vehicle, then you are out of luck . WOW . My first week in my new ioniq 5 was interesting as well. I headed to DD for morning coffee, but my Hyundai locked up and the would not start. The display panel stated that I had a main battery and propulsion problem . I called customer service and they said not to drive the car . HaHa lmao. This is just a fraction of the problems I have had with my new Hyundai. A $50,000.00 lawn ornament. So I would not recommend buying a Hyundai .
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 07/14/2023 12:06 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

RW
gravatar
RYAN W.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2023
Verified Review

Catastrophic Failure After 10 Months

The ICCU unit (the part that charges the 12V battery from the main battery bank) failed and that crippled the car from going over 20 MPH. I had to have it towed to a dealership and it's been sitting in their lot for over 2 months with no progress because this part has failed so many times there's an indefinite backorder on them. When it works, it's a good car. But when it doesn't, it's an expensive waste of money.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 07/14/2023 03:28 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

TV
gravatar
TRAO V.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2023
Verified Review

sucks if i can sell he car back I would

sucks if i can sell he car back I would. car breaks randomly, doorr wont close sometimes. the rear and front senors work when they want. the ac vent cant eturn at all. big heavy rims cant roate them tires.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

JG
gravatar
JUSTIN G.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/03/2023
Verified Review

2022 Ioniq 5 is a Lemon

I initially loved my 2022 Ioniq 5. Then the ICCU failed and I’ve been without my car for more than a month and counting. No estimate for when I’ll get it back and Huyndai doesn’t seem to care at all
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

SK
gravatar
SHIRLEY K.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2023
Verified Review

Poor

Your survey is very poorly done I am only typing this so I can get through this survey This is a waste of my time and yours because your not going to fix the car or you would have already By the way I will never buy another vehicle made by HYUNDIA
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 08/15/2023 12:59 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc

SK
gravatar
SHAWN K.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/09/2022
Verified Review

Water pump failed after 3 weeks

I purchased the car brand new and was excited to drive it and experience what an EV had to offer. After about 3 weeks and 1300 miles I got an EV light on the dash. Brought the car to the dealer and found out the water pump failed. The part is on back order and they don’t have a ETA on when it will be in to fix. It a disappointment I spent alot of money on the car and it has an issue after 1300 miles. I really enjoyed the car. But now it has me worrying about the reliability of the vehicle.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
NationalCA - List responded on 04/11/2022 07:44 AM
We're very sorry to hear of your situation, Shawn. We have notified one of our corporate colleagues, Jordan, and they will be in touch with you shortly to further discuss your concerns. Thank you. ^cc

AP
gravatar
ANTHONY P.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/14/2022
Verified Review

Nice car but my climate control doesn't work and can't be fixed for months.

The car looks great and for the most part I like it. However after just 5 days, the climate stopped working and I was told that it could not be fixed because the parts are on months long backorder. With temperatures averaging in the mid to high 90s, I cannot drive the car during the day. It's just not safe as internal temperatures are sometimes over 100 degrees (!).
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Dakota H. responded on 06/15/2022 06:45 AM
We're very sorry to learn of your experience, Anthony. We have passed along your concerns to your case manager, Shawnita, who will be in touch shortly to further discuss your situation. Thank you. ^cc

JB
gravatar
JOSEPH B.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2022
Verified Review

I wish it didn't break immediately, but otherwise awesome.

Things I love: the car is smooth. the car is quiet. the acceleration is amazing. it looks very cool. its large, like surprisingly large. The tech features seem awesome, but I can’t fully say until I've been able to use it as much of it doesn't work. the cup holders are far superior to Mercedes-Benz. the magnet spot, I thought that was super stupid at first, but I love it. not functional not needed, but a nice touch. another nice touch is the metal endcaps on the stalks. the pixel motif is very cool, though perhaps even a bit too subdued. I like the steering wheel shape/design including the quality of the buttons. those are frequent touch points and they aren’t at risk of fade. well done. though I really do wish I could change the button so that moving up a track meant pushing the button up. its counter intuitive. Things I'd like to see in the future: static display brightness. auto dimming is not something I like, but I can not disable it. the tune and channel select button I would love to be able to invert the controls. right now down is up and up is down. the star button....I’d love to see the options open up more on that. they are a bit restrictive. please stop using USB-A ports. I assume you had a ton of them laying around but it makes no sense otherwise to use USB-A when everything is now USB-C especially in a 'future' car. more customization of the display would be great, perhaps wallpaper uploads of .jpeg or something over the USB data port. Things that are not so positive: the rear seatbelts bang against the doors all the time. I know you know about this because there is an extra bit of fabric to help this, and it does help. but, the guide for the seatbelt is not sufficiently to keep the belt from twisting when exiting the rear. I have kids, this is 100% of the time they are in the car the belt twists upon retraction as a result of the force of the retraction and the weight of the buckle. I can already tell the front grill vent is going to be a challenge in the winter. I can see that being a problem and I’m able to avoid snow travel for the most part, time will tell. ergonomics: I am 69" tall and 170lbs. absolutely everything is a nightmare to reach. the infotainment, the center glove box (the concealed box in the arm rest) the seat controls, basically everything. I understand that ergos are very subjective to the individual, just do with that what you will. the lumbar support does not maintain position. I haven’t told the dealer yet because I’d really like them to focus on my AVN. my sales rep was amazing his name is Don Fischer. He was amazing. he went above and beyond. the service manager and I, are off to a rough start. I hope that he does right by me. if he doesn’t, I’ll let you know. the AVN issue is of the utmost concern. my GPS doesn’t function. HDA errors out. GPS is a very important feature to me. it’s a long story, I told the service manager, he should understand my frustration about this. its literally essential to me. the HDA function not working is very very sad. this is one of the key features I was excited about. I do a lot of highway driving and now I don’t have it after having it just a short while. there is a bit of creaking from the driver side a-pillar. seems to be related to body roll. do I really really need the little cap on the DC ports? can I just put a bit of no-ox in there and remove that annoying dangly junk? that was clearly an after-thought. Right now, I'm still generally undecided about my decision. this host of issues so very early in one of the most expensive offerings from the company, a flagship vehicle that when asked by peers I have to give an almost embarrassing disclaimer. it is what it is.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

KE
gravatar
KENNETH E.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/09/2022
Verified Review

Way over priced

The new 2022 ioniq 5 I purchased from Danbury Hyundai in CT was a total nightmare and I will tell you that from experience that this vehicle is way over priced. So I can not give you a honest review of my purchase. It has been over a month of waiting for Hyundai to call me back regarding my vehicle purchase.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Dakota H. responded on 08/09/2022 02:21 PM
We're sorry to learn of your experience, Kenneth. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

NA
gravatar
NADIM A.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/04/2022
Verified Review

Dealers pull this vehicle down

Hyundai dealers have been worst and I have owned many cars. This is a case study in why direct to consumer model may succeed. Best part of car is it's charging speed. Just amazing. However, build quality is sub par and driving dynamics are atrocious. Car is extremely unsettled on rough pavement and suspension bottoms out when you hit dips in roads. Too many squeaks and rattles in a brand new car. My Prius with 357k is more comfortable, more composed, never bottoms out on same dips and quieter with barely any rattles/squeaks (in EV mode. Ioniq5 is a good car BUT not what everyone makes it out to be as one of the best. Hyundai has work to do to take this car to a much higher level. Underlying tech (EV drivetrain/charging is one of the best). If they can fix other issues, this car is definitely capable of being one of the best out there.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

TB
gravatar
THOMAS B.
2022 Hyundai IONIQ 5
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/11/2022
Verified Review

Fantastic vehicle, really fun and comfortable to drive and plenty of room @ near 7ft tall. Traction battery failed completely @ 1,400 miles on the odo.

Fantastic vehicle, really fun to drive and plenty of room @ near 7ft tall. Traction battery failed completely @ 1,400 miles on the odo. Interior technology is very nice, SE speakers leave something to be desired. AWD and extended battery offers tremendous punch @ ~4.5s 0-60. That is, until the BEV light comes on and you need to wait 2 months for an approved replacement traction battery while driving an ICE rental.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

Displaying reviews 21 - 40 of 888 in total

Sponsored Dealer


  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Dick's Hillsboro Hyundai
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(968 Reviews)
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(97) ReScores