2022 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.4

(903 Reviews)

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Rachel F.

2022 Hyundai IONIQ 5

03/16/2022

Buyer beware of Ioniq 5 false advertising

Car is great, everything I wanted, but Hyundai advertising 6.5hrs at home charge but unable to find/provide cable for such. Limited trim comes with 110V charger that takes 54hrs to charge 10% - 100% at home. Completely useless for everyday driving, and false advertising from Hyundai company!

ELLEN K.

2022 Hyundai IONIQ 5

Verified Owner

03/25/2022

Verified Review

Range was a Lie

I purchased this vehicle largely for the range of the EV Battery. I’ve never been able to drive the car further than 250 miles despite the advertised range of 300+. Buy the Mustang Mach E. Customer service response has been insulting this far. I am so disappointed.

NationalCA - List responded on 03/25/2022 10:25 AM

Hello, Ellen. Thank you for providing your feedback. We've contacted your case manager, India, as well as their supervisor, and they will be in touch shortly. Thank you again. ^cc

DANIEL B.

2022 Hyundai IONIQ 5

Verified Owner

04/08/2022

Verified Review

Vehicle was delivered with a defective AC system

The vehicle has been decent so far. Unfortunately it was delivered with a defective AC system which impacts a significant amount of different items in terms of both safety and comfort. If I was scoring the vehicle just based upon the drive system and efficiency of the electric systems it would easily be a 5/5 as so far I have been very impressed with the vehicle in terms of driving functionality. But unfortunately having windows that do not defog efficiently and almost getting heatstroke driving through a very hot area significantly deter me from in good conscious giving this vehicle a good rating. This seems to additionally be a significantly COMMON PROBLEM with the vehicle as I have found roughly 30+ other Ioniq 5 owners with similar AC issues which leads me to believe that there is a significant defect in the design of the systems.

NationalCA - List responded on 04/08/2022 08:15 AM

We're very sorry to hear of your experience, Daniel. We've created a case and assigned it to one of our corporate colleagues, Evan, who will be in touch with you shortly to further discuss your concerns. Thank you for providing your feedback. ^cc

Michael D.

2022 Hyundai IONIQ 5

Verified Owner

04/09/2022

Verified Review

300 mile charge rating.

After 3 weeks I was down to 220 on a charge. I did as the Service Manager requested but it still did not help. I returned to Service and was told there is nothing wrong with the car, so why can't I get 300 miles on a charge? Now I am left with no car to get to and from work.

NationalCA - List responded on 04/11/2022 07:46 AM

We're sorry to hear this, Michael. Please feel free to contact our consumer affairs team at (844) 462-5557, and they would be happy to look into your experience further. Thank you. ^cc

BRYAN A.

2022 Hyundai IONIQ 5

Verified Owner

04/23/2022

Verified Review

Cheap parts used to build the car

The car is good other than the fact the the air compressor is faulty and the replacement is also faulty. Waiting for a part for over a month on a brand new car is very unsatisfactory. Hyundai is not any help in fixing the problem.

NationalCA - List responded on 04/25/2022 08:41 AM

We're very sorry to hear of your experience, Bryan. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into any concerns you may have further. Thank you. ^cc

BRIAN B.

2022 Hyundai IONIQ 5

Verified Owner

04/27/2022

Verified Review

Ioniq5 problem

I was sold a defective car. Brought it back right away and after it was in the shop for over 4 weeks I fought and got my money back. I waited months for the limited ioniq 5 and I got nothing but a lemon

NationalCA - List responded on 04/28/2022 06:23 AM

We're very sorry to learn of your experience, Brian. We've passed this information along to your case manager, who will be in touch shortly. Thank you. ^cc

PAUL H.

2022 Hyundai IONIQ 5

Verified Owner

05/13/2022

Verified Review

Actual mileage range on RWD long range edition is deceptively lower than stated by Hyundai, dealerships, sales reps...

Mileage range on RWD long range is deceptively stated as 303 miles by Hyundai, Hyundai US, its dealerships, ales reps, mechanics. Mine has settled on 258 miles in range on a 100% charge - about 15% below the stated range.

LEAH N.

2022 Hyundai IONIQ 5

Verified Owner

06/03/2022

Verified Review

High expectations and sad reality

It barely gets 250 miles on the highway. Nothing is well thought out in terms of controls or performance. The paint chips off. You can't see out the back when it rains because there's no rear wiper. It's a cheap car masquerading as a higher end vehicle. Look elsewhere for the range.

Dakota H. responded on 06/03/2022 12:12 PM

We're sorry to learn of your experience, Leah. Please feel free to contact our consumer affairs team at (844) 462-5557, and they would be happy to address any concerns you may have. Thank you. ^cc

MACKENZIE L.

2022 Hyundai IONIQ 5

Verified Owner

06/30/2022

Verified Review

Fun if your A/C doesn't brake within a week

Very pretty looking and fun to drive but the A/C broke within 6 days. It's has been extremely painful to get it fixed at the dealership. Also Hyundai corporate's case manager didn't help either. I can't recommend this car and company to anyone!

KRISTOPHER K.

2022 Hyundai IONIQ 5

Verified Owner

09/14/2022

Verified Review

Quality low, bumper to bumper warranty lacking

Quality of materials is under par, bumper to bumper warranty does not cover much. Poor workmanship/damage not viewed at delivery is not covered later on. Door panel coverings are thin as paper. Hyundai corporate does not help at all either to resolve the issue.

MARK R.

2022 Hyundai IONIQ 5

Verified Owner

03/01/2023

Verified Review

Fantastic car, when it runs

My Ioniq 5 was my favorite car ever, but it died after 8 months with a mystery drain of the 12v battery, and Hyundai has been unable to fix it for 4 months. Otherwise it is a 5 star car. I also own a Tesla Model Y, and I prefer the Ioniq 5 is almost every way. It is one of the best looking cars for sale, it is extremely comfortable both ride and seat. The interior is roomy, open and modern. It is incredibly quiet, far quieter than the Tesla, and a much smoother ride. Tesla does have better storage, and their charging network is superior. Tesla also wins on software integration and updates, where I have yet to have an OTA update to the Ioniq 5. Performance is similar, range is similar even if advertised ranges are way off, real world they are close.

WILLIAM E.

2022 Hyundai IONIQ 5

Verified Owner

03/06/2023

Verified Review

Major system, battery, and engine issues in first year

Disappointed with this vehicle. Quality poor, craftsmanship worse. Major issue with audio, Bluetooth, navigation, battery, engine, and paint all in first year. Not likely to last. Wouldn’t buy again.

Dakota H. responded on 03/06/2023 08:33 AM

We're very sorry to learn of your experience, William. Please know that we have created a case and assigned it to one of our corporate representatives for review. They will be reaching out to you to discuss your situation further. Thank you. ^cc

TODD D.

2022 Hyundai IONIQ 5

Verified Owner

03/12/2023

Verified Review

Very disappointed

Have not had vehicle since January 11th while still making payments and insurance. Very disappointed. Updates on parts reaching dealership come about every two weeks pushing date back. Still no solid date when we will get our car back. Loaner car is a small Kona, and a bit too small for my needs. Again very disappointed.

VINCENT S.

2022 Hyundai IONIQ 5

Verified Owner

03/13/2023

Verified Review

Very slow charging speed and limited range.

Car doesn't perform as advertised or as sold. Level 3 charging speed is very slow (39kwh) and range is limited (260-280 miles rather than 303. I've taken the car to a Hyundai dealership twice now and the problems persist. First tine I was told they didn't have a working level 3 charger so couldn't assess the problem. I took the car to a second dealership where the mechanics agreed these were problems that needed to be fixed but when they contacted the Hyundai corporate Techline they were told "that 39 Kilowatts is an average speed at level 3 and is normal." Thinking this was just a dumb mistake, I then contacted the Hyundai customer service line. But after 2 weeks of back and forth I was told Hyundai stood behind this assessment even though it conflicts with Hyundai's advertised claims of the Ioniq 5's performance.

LAURYN A.

2022 Hyundai IONIQ 5

Verified Owner

03/16/2023

Verified Review

Not worth 55k

This car is not worth the money. A year later and there are chips in the paint in the from, bugs melted into the paint and dents in the paint. It’s a pain! The constant beeping when someone is in your blind spot is so freaking annoying. I know when someone is next to me when I’m turning left in a two lane turn. The back cover in the trunk for the seats came off two weeks after having it and won’t stick back on. I could go on and on but I have a job to get back to.

Hyundai Motor America responded on 03/16/2023 02:49 PM

We are disappointed to hear of your experience. Please know that we have created a case and assigned it to one of our corporate representatives. They will be reaching out to discuss your situation further. Please allow 1-3 business days for them to thoroughly review your case. Thank you for being a valued part of Hyundai.

GREGORY B.

2022 Hyundai IONIQ 5

Verified Owner

03/17/2023

Verified Review

Hyundai Vehicle buy-back program

Like I stated, love the vehicle when it worked, would still have it if the dealership and Hyundai of Korea could have fixed it. Very disappointed with the buyback process. No one contacted us after it started. Had 3 different customer service reps handle our case as they constently quit the company. Lost money on the overall deal.

MICHAEL B.

2022 Hyundai IONIQ 5

Verified Owner

03/19/2023

Verified Review

Lemon vehicle

Rear doors don’t close properly dealer doesn’t know how to fix it and vehicle slows down on freeway when no car is in in front. Vehicle slows down in freeway when cruise control is on always on 5S before passing Burbank exit safety issue

Hyundai Motor America responded on 03/20/2023 09:18 AM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

VISWANATHAN S.

2022 Hyundai IONIQ 5

Verified Owner

03/28/2023

Verified Review

Excellent vehicle, service sucks!

Enjoyed my 2022 Ioniq 5 for eleven months and then took it in for a battery conditioning software update. Tried two dealers, both failed to install update. The second dealer reported the ICCU is broken and the vehicle had been rendered undrivable. Waiting on a back ordered part for 30 days and counting. Hyundai Customer Assistance is totally useless. They just call me once a week and update the ETA for the part. Has slipped from Mar 16 to Apr 5 to now Apr 7. Still no guarantee the part will come in. There are two local dealers with the part on hand but Hyundai says they can't convince them to part with it, but have no trouble making me wait for 40+ days!

KATHY W.

2022 Hyundai IONIQ 5

Verified Owner

04/12/2023

Verified Review

Ioniq 5 Still in for Repairs after more than Two Weeks

Ioniq 5 is a really cute car. My one year old car had to be taken to the dealership on a rollback. It has been there for almost two weeks. There has been an issue with getting parts. The dealership has been very kind, but I have never experienced something like this with a car before.

Hyundai Motor America responded on 04/13/2023 10:51 AM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

NATACHA A.

2022 Hyundai IONIQ 5

Verified Owner

04/17/2023

Verified Review

i want to return the car

parts that broke on day one are not covered by warranty The service is poor - functions don't work and service don't know anything about the car. even the survey is antiquated and force me to write 200 words like i worked for you ,