2025 Hyundai IONIQ 6 Reviews - Verified Owners

CF

Charles F.

2025 Hyundai IONIQ 6

Verified Owner

04/14/2025

Verified Review

Bad experience for first EV

In just 60 days of owning the Ioniq 6, I've faced significant issues. The car required repairs three times for defects, leaving me without it for three weeks. This frustrating experience makes me regret not choosing an electric car from another brand.

Hyundai Motor America responded on 04/14/2025 10:35 AM

Hello Charles, allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc

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David S.

2025 Hyundai IONIQ 6

Verified Owner

05/19/2025

Verified Review

Hyundai corporate, the Hyundai Market I was promised.

Vehicle itself is fine but the purchase experience has been disappointing.

Hyundai Motor America responded on 05/19/2025 02:22 PM

Hello David, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

DR

Deborah R.

2025 Hyundai IONIQ 6

Verified Owner

06/04/2025

Verified Review

1374 miles -- car died

Running fine and I loved it. The one morning, could not unlock car (FOB battery fine); using myHundai app wouldn't unlock either. Used the manual key and then the process of using FOB to push the start. Dead. AAA checked the 12 volt; it had a good charge. Main battery was 76%. Had to have it towed to local Hyundai Service in Richmond CA. Service said wait 48 hours before contacting.

Hyundai Motor America responded on 06/10/2025 07:26 AM

We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you for sharing your impressions of your 2025 Ioniq 6 ^cc

GS

Gregory S.

2025 Hyundai IONIQ 6

Verified Owner

07/02/2025

Verified Review

hyundai after sale support sucks

AFTER I bought the 6, i wrote john desalvo at matthews. i asked mr desalvo two simple questions. he never wrote me back. but, while i was in the process of buying it, they certainly made a point about getting 10’s on their survey. how important it was… THEN I called the hyundai help desk. I was transferred because the CSR didn’t have any knowledge of the warning I was getting. The “specialist” i was transferred to said she didn’t have any knowledge either. but she would transfer me. she did and i was disconnected. it amazes me that i can spend 50,000 and get worse after sale service than i would if i called the help desk for a video game… or a garden tool… or a computer tablet. i am giving the lowest rating for the vehicle. not accurate, but hyundai hasn’t earned my opinion.

Hyundai Motor America responded on 07/03/2025 03:13 PM

Hello Greg.

We are disappointed to learn about your after sales experience at your dealership. We recommend you reach out to the sales manager and discuss your concerns directly with this location’s management for best resolution.

GS

greg s.

2025 Hyundai IONIQ 6

07/02/2025

no after sale support

AFTER I bought the 6, i wrote john desalvo at matthews. i asked mr desalvo two simple questions. he never wrote me back. but, while i was in the process of buying it, they certainly made a point about getting 10’s on their survey. how important it was… THEN I called the hyundai help desk. I was transferred because the CSR didn’t have any knowledge of the warning I was getting. The “specialist” i was transferred to said she didn’t have any knowledge either. but she would transfer me. she did and i was disconnected. it amazes me that i can spend 50,000 and get worse after sale service than i would if i called the help desk for a video game… or a garden tool… or a computer tablet. i am giving the lowest rating for the vehicle. not accurate, but hyundai hasn’t earned my opinion

Hyundai Motor America responded on 07/03/2025 06:44 AM

Hello Greg.

We are disappointed to learn about your after sales experience at your dealership. We recommend you reach out to the sales manager and discuss your concerns directly with this location’s management for best resolution.

Thank you,

DE

Donald E.

2025 Hyundai IONIQ 6

Verified Owner

07/07/2025

Verified Review

Unexplained to the Consumer from the Dealership

I paid an additional cost because it was purchased from a dealership called Rick Case in Plantation. They offered some type of incentive if you paid an extra $1,800. For example, a lifetime of car washes. The issue is you have to accept in the charges above the MSRP. The HVAC works except for one central area of the vehicle that doesn't work at all. There's an orange light on top of the dash that comes on multiple times throughout the day. In addition I've had the vehicle for nearly 4 months now and I have not received the NACS adapter, which I was told that Hyundai was going to send to me to my house. They never contacted me and they never did send me anything. Sometimes to be a good does not come on. I have to step out lock the door and then reopen the car and then start the car in order for it to come back on.

Hyundai Motor America responded on 07/07/2025 11:33 AM

Thank you for your feedback on your 2025 Hyundai IONIQ 6, Donald. Please contact our customer care center at (800) 633-5151 to get more information on claiming NACS adapter. Your feedback will be taken into consideration as we are improving our vehicles and customer experience. ^cc

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Srinivasarao M.

2025 Hyundai IONIQ 6

Verified Owner

07/08/2025

Verified Review

Poor customer service

I would not let anyone buy this car

Hyundai Motor America responded on 07/08/2025 11:06 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc

HM

Hector M.

2025 Hyundai IONIQ 6

Verified Owner

07/22/2025

Verified Review

WORST Santa Clara, CA Stevens Creek Hyundai

Never ended up getting the vehicle, because even after my mistake in delving into trade-in later into the night, caused them to feel all sorts of entitled to dump all of their anger onto me without holding back. I went promptly the next afternoon right after work, and especially Mo Ibrahimi is the only one at fault of the whole interaction. Lowballing trade in so much, below all the trade in offers that where hundreds or thousands higher with the same conditions. Pleaded that if to please get a second opinion with a supervisor or anyone, and I was ridiculed by Mo with so much firmness witholding all empathy for the sake of taking advantage. Mind you that I already did credit application, approved, and finishing everything.

Hyundai Motor America responded on 07/23/2025 06:27 AM

Hey Hector, thank you for sharing this information with us. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc.

CL

Cleophus L.

2025 Hyundai IONIQ 6

Verified Owner

07/18/2025

Verified Review

I gave them a zero because they don’t follow through on anything.

I like my car pretty much, but the dealership has not followed through on getting my permanent license plates. When I call, they are full of excuses. I bought my car two months ago and I still don’t have permanent plates. I regret coming to Baytown Hyundai to purchase a car.

Hyundai Motor America responded on 07/18/2025 11:46 AM

Hello Cleophus,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc

RF

Rubina F.

2025 Hyundai IONIQ 6

Verified Owner

07/29/2025

Verified Review

The car is good. Service worst. Due to this no rating.

Service after sales is horrible, No responsible person is there to attend the issues of the customer once the vehicle is sold.

Hyundai Motor America responded on 07/29/2025 06:16 AM

Hello Rubina,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc

ND

Nico D.

2025 Hyundai IONIQ 6

Verified Owner

08/11/2025

Verified Review

Electric issues dealer can't fix

The vehicle had died on me twice due to a electrical or computer issue the dealer is unable to fix it the AC also does not work..

Hyundai Motor America responded on 08/11/2025 12:30 PM

Hello Nico,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc

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Faiz B.

2025 Hyundai IONIQ 6

08/19/2025

Worst after sales service. Most irresponsible team I have ever come across. If it was possible, I would have given minus stars.

Vehicle is not bad. But the sales team from top to bottom is the worst team. Head-office team is the worst than the sales team.

Hyundai Motor America responded on 08/20/2025 06:37 AM

Hello Faiz,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team.

WF

William F.

2025 Hyundai IONIQ 6

Verified Owner

10/14/2025

Verified Review

Bat battery now buyback

This is a great vehicle except the battery had a bad cell. It has taken over a month to get a new one and now Hyundai wants to buy it back. I will not be able to get as good of a deal on a new one because the EV credit is gone.

Hyundai Motor America responded on 10/14/2025 01:47 PM

Hello William, Thank you for sharing your concerns with us. This information has been forwarded to your case manager. ^cc

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Jacqueline S.

2025 Hyundai IONIQ 6

Verified Owner

12/01/2025

Verified Review

Loved it first 6 weeks.

I loved the way the car drove, great acceleration, nice handling. Then it stopped working. It has been in the shop more than in my possession now.

Hyundai Motor America responded on 12/01/2025 04:00 PM

Hello Jacquline, we would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc.

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Oliver P.

2025 Hyundai IONIQ 6

Verified Owner

02/09/2026

Verified Review

Don’t by this car

Already after a year the main batteries have failed so since I have light colors I am currently unemployed and do not know how to earn money to continue paying off the car or to feed my family the track we have half with it not a little further it is just terrible.

Hyundai Motor America responded on 02/10/2026 01:02 PM

Hello Oliver, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.

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Blake L.

2025 Hyundai IONIQ 6

Verified Owner

02/13/2026

Verified Review

Do Not Buy!

Nothing but problems from the moment I bought brand new. Horrible customer service both at Corporate and Dealership

Hyundai Motor America responded on 02/13/2026 01:06 PM

Hello Blake, we’re truly sorry to hear about the concerns you’re experiencing with your 2025 IONIQ 5. We encourage you to continue working with your authorized Hyundai dealership for assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.

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Marvin B.

2025 Hyundai IONIQ 6

Verified Owner

08/12/2025

Verified Review

I really

I really wanted the n version. Or the ionic 9. When I purchased my vehicle , I was under the impression I had the top of the line version per sales person. It was the top that was onsite. So I was disappointed

Hyundai Motor America responded on 08/13/2025 06:40 AM

Hello Marvin, Thank you for sharing your feedback on your 2025 Sonata. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. Thank you.^cc

Hyundai Motor America responded on 08/13/2025 06:51 AM

Hello Marvin, Thank you for sharing your feedback on your 2025 Hyundai IONIQ 6. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. Thank you.^cc

TH

Tom H.

2025 Hyundai IONIQ 6

08/17/2025

Great car with unacceptable annouances

I love this car. It drives well and has good distance on a charge. My main gripe is the warnings they insist on having which interrupt me needlessly and relentlessly. There is a pleasant voice that interrupts whatever I am listening to to tell me there is a speed camera ahead and the speed limit is ——-. This happens all over the city and I never speed in the city so WTF!! It cannot be turned off I am told. And there is another warning about “consider taking a break” when I am on a long distance drive. OK, If I am getting drowsy this would be OK, but it comes on about 30 minutes into my drive and I am not interested in a break yet. This also interrupts whatever I am listening to and also cannot be turned off. I suspect the lawyers have gotten to the techs and hence no recourse other that to slip this car a get a different less annoying EV.

Hyundai Motor America responded on 08/18/2025 08:22 AM

Hello Tom,

We are really sorry to hear about your experience with your 2025 Hyundai IONIQ 6. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback.

BR

Bradley R.

2025 Hyundai IONIQ 6

Verified Owner

11/10/2025

Verified Review

Designed For Short People

The ergonomics of the driver seat and steering wheel is designed for short people. I am not short and the steering wheel does not extend far enough for me to drive comfortably for long periods of time when the seat is placed where it needs to be for my legs. And the dash controls end up being too far away when I place seat where it needs to be for my legs. I have to lean forward out of my seat to reach the touch screen media console. And my arms, shoulders, and neck are strained every day I commute to work. I will not be keeping this vehicle. I may not even go to the end of my lease. It is that uncomfortable.

Hyundai Motor America responded on 11/11/2025 06:33 AM

Thank you for sharing your feedback on the design of 2025 Hyundai IONIQ 6, Bradley. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc

RM

Robert M.

2025 Hyundai IONIQ 6

Verified Owner

11/24/2025

Verified Review

Really great car, build quality suffers

Love the car, the best parts are the ride comfort, range and speed. Biggest issues are that it has immediately (less than 4k miles) developed a ton of rattles and squeaks. I've been to the dealer for this issue and they found totally unrelated trim whose clips weren't secured right. Still have the squaks and rattles, drives me crazy because the cabin is so quiet. I couldn't recomend this car because of that and the dealership exerience of not finding the problems. In total this is the 3rd time in the first 3 months of ownership of the car going to the dealer. Really disappointed in the build quality.

Hyundai Motor America responded on 11/24/2025 11:34 AM

Hello Robert, thank you for your feedback regarding your 2025 Hyundai IONIQ 6. we’re truly sorry to hear about your disappointment with vehicle due to rattles and squeaks. We recommend taking it to the dealership when the issue occurs next time and please, also contact our customer care center at (800) 633-5151, where one of our specialized representatives will be happy to assist you further. ^cc