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SureCritic / Makes / Hyundai / IONIQ 9 / 2026

2026 Hyundai IONIQ 9

Average Score

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(251 Reviews)
42%
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Reviews

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(251 Reviews)
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Reviews

SS
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Stephen S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/29/2025
Verified Review

This car was a lemon

For the first 9 weeks we owned this car, it was in the dealer for repairs 7 weeks.
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Hyundai Motor America responded on 10/29/2025 03:02 PM

Hello Stephen,

We are sorry to hear about your experience with your 2026 Hyundai IONIQ 9. Your feedback will help us in identifying the areas where we can improve the overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc 
DH
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Dimitrios H.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/19/2025
Verified Review

Great Size - Poor performance and build quality

Owned it for two months and it's been in the shop 2 times already, on top of the issues at purchase. Look elsewhere.
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Hyundai Motor America responded on 11/19/2025 12:24 PM

Thank you for sharing your feedback about your 2026 Ioniq 9, Dimitrios.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
KG
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Katherine G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/07/2025
Verified Review

Terrible wind noise from window

Leased the new Ioniq 9. Terrible wind noise from the front passenger window. Service department has been terrible to work with - they spent two hours on it, and it is still not fixed. I dread driving the car when it is windy or driving above 60 mph. So frustrating for a brand new car. As a new customer, I would think they would make fixing this a priority!
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Hyundai Motor America responded on 12/08/2025 06:30 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Katherine. A representative will be in touch with you to discuss your concerns further. ^cc
PH
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Peter H.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/09/2026
Verified Review

Love the car, but wish Hyundai would openly address ICCU issues

Absolutely love everything about our new 2026 Ioniq 9, its design, the smoothness and quietness, the fast charging and range. It is clearly the best value electric SUV on the market. That said, if you look at social media including Facebook and Hyundai owner forums, the unreliability of the ICCU is a huge problem, to say the least. It appears that Hyundai and its dealers avoid discussing the issue, which causes sudden failure of the vehicle without notice, and for no consistent reason. You could be on a vacation with your family when suddenly you hear a pop, a warning message appears on the dashboard, and the vehicle is forced into limp mode. The vehicle then needs to be towed to the nearest dealership, which could be a considerable distance, and it may take weeks if not months for the car to be repaired. You’re on your own, Hyundai may or may not provide a loaner car, or assist with the cost of a rental car. The responses by Hyundai are all over the map, frustrating owners. It’s also possible the dealership you were towed to has no understanding of EVs and the ICCU issues, requiring the vehicle to then be towed to another dealer who has mechanics experienced with EVs. The repairs cannot be done by anyone but a Hyundai dealer. It’s a nightmare for owners, even if ICCU failures supposedly affect less than 1% of Hyundai or Kia EVs. Few owners believe the failure rate is this low, but no one seems to be able to get accurate information. Hyundai is making a huge, huge mistake ignoring this problem. They are destroying the reputations of the EVs among those interested in buying an EV. If unaddressed, this will someday make for an interesting case study in business school of how large corporations are often their own worst enemy. Kodak, Sears, IBM, Xerox are comparable examples from years past.
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Hyundai Motor America responded on 01/12/2026 06:51 AM

Hey Peter, thank you for sharing your feedback regarding your vehicle and experience thus far. Thanks for taking the time to share your thoughts regarding ICCU. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences.  If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
KK
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Kirk K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2025
Verified Review

Failed at 1.5 days

Failed infotainment system. Screen went blank after 1.5 days. Over three weeks to replace the system and the new system is for the wrong car. It doesn't have any EV functionality, stuck at 80% max charge, no EV details, etc. Back at the dealership for a new system. Asked for a new car since it worked for 1.5 days in the first month and have not gotten anywhere. Very frustrating to spend $70,000 on a new car and not have Hyundai stand behind their product.
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Hyundai Motor America responded on 07/17/2025 07:43 AM

We’re so sorry to hear about your experience with your 2026 Hyundai IONIQ 9, Kirk. A representative will be in touch with you to discuss your concerns further. Thank you. ^cc
NC
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Nicolas C.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2025
Verified Review

Initial build quality has been terrible

The initial quality of the vehicle has been the worse of the past 3 Hyundai vehicles I have owned and of 10 my family has purchased. With a defect drivers windshield wiper arm that makes the vehicle inoperable in the rain, the dealership can’t give me an ETA on when the part will be available. The paint has debris on the ceiling and around the rear taillights with rusting spots on the tailgate in a car that’s 2 months old and only 2500 miles on it. The dealer refuses to do anything to correct the issues and customer support has yet to respond to my complaints.
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Hyundai Motor America responded on 08/19/2025 07:06 AM

Hey Nicolas, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc 
JT
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John T.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2025
Verified Review

Poor dealer service sours the entire brand

Vallejo Hyundai made this vehicle terrible.
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Hyundai Motor America responded on 09/10/2025 01:13 PM

Hello John, We’re sorry to hear about your experience with one of our dealerships. We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
JW
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Jennifer W.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/19/2025
Verified Review

Beautiful Car

My car actually totally burnt up!
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Hyundai Motor America responded on 09/19/2025 08:50 AM

Hello Jennifer,


Thank you for allowing us to immediately investigate the unfortunate event surrounding your IONIQ 9. We are glad to see you are actively working with our case coordinator to reach a quick resolution. Please do not hesitate to reach out to us if there is anything else we can assist with. ^cc 
DL
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Daniel L.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2025
Verified Review

Decent Vehicle, Crappy Company

Advertised as Bidirectional Charging capable. This is FALSE. I've tried for months to find out when this promised capacity will be available and have been unable to get answers. I've been ignored from dealership up through corporate level which is distressing as I previously believed Hyundai was a stand-up company. Well, not any more.
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Hyundai Motor America responded on 09/23/2025 11:34 AM

Hello Daniel,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
JK
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Joseph K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2025
Verified Review

This car model should be discontinued.

I scraped this car on a curb. Very minor damage to the battery warranted incredibly expensive battery replacement. The car was totaled. The design is highly questionable.
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Hyundai Motor America responded on 09/26/2025 09:55 AM

Hello Joseph, we are really sorry to hear about your experience with your 2026 Hyundai Ioniq 9. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JL
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Jay L.
2026 Hyundai IONIQ 9
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2025

Ionic 9 two wheel drive

2 wheel drive has no power, performance suxs different tow weight make sure it’s the car you want. It is completely different than a 4 wheel ionic 9 different specs and performance in all aspect
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Hyundai Motor America responded on 10/06/2025 01:02 PM

Hello Jay,

Thank you for sharing your feedback on your 2026 Ioniq 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.
YS
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Yatheezan S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2025
Verified Review

Battery is bad

battery is not lasting
    Value
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Hyundai Motor America responded on 10/28/2025 11:06 AM

Hello Yatheezan, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
CF
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Cindy F.
2026 Hyundai IONIQ 9
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2025

Hyundai cannot be trusted

We purchased our new Ioniq 9 in May with the promise of the $7,500 EV Tax Credit. Unfortunately, Hyundai's dealership was not competent enough to file the required paperwork for the Tax Credit thus making our vehicle ineligible for the EV Credit and directly causing us a $7,500 loss. Hyundai USA Consumer Affairs told us for five months that they would resolve this situation but have failed to do so. They have now told us to sue their dealership if we want to recover our Tax Credit. As first time Hyundai car buyers, my wife and I (and anyone we know, work with, or ever talk to) will NEVER buy a Hyundai again.
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Hyundai Motor America responded on 10/30/2025 07:02 AM

Hello Cindy,

While we aim to ensure a consistent and high-quality experience across all locations, each dealership operates with a level of autonomy in managing their sales practices and customer interactions. However, we hold them to the highest standards so we will share your feedback with them. 
BP
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Brock P.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2025
Verified Review

Disappointed

Water problem
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Hyundai Motor America responded on 11/21/2025 01:40 PM

Hello Brock,  Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
WG
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Wina G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2025
Verified Review

the range is suposed to be 320, its 160

Don't like the car at all, the tech is not inuitive and it does not even have settings for 2 drivers. The tech on my 2016 tesla is far superior.
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Hyundai Motor America responded on 12/05/2025 06:17 AM

Thank you for sharing your feedback about your 2026 Hyundai IONIQ 9, Wina. We truly value hearing from our customers and continuously monitor feedback to enhance our products and services. If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
SG
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Salan G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2025
Verified Review

Horrible car

Not even 1 month after haven the car it stop charging. Tried 5 didn’t charging stations finally got it to the dealer they didn’t even have any one who knows how to work on the car. They had to bring someone else to the dealership to check it out. They said it has a back charging computer on it. 5k to fix
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Hyundai Motor America responded on 12/08/2025 06:17 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Salan. A representative will be in touch with you to discuss your concerns further. ^cc
DW
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Dylan W.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2026
Verified Review

Great Car Except I Can't Level 1 or Level 2 Charge at Home

After exhaustive troubleshooting, it appears that the Ioniq 9 has issues with Level 1 or Level 2 home charging. Public chargers appear to work OK All of the other variables have been eliminated, the car itself is the issue. I've checked this by trying to charge other EVs and they all work except for the Ioniq 9 Example (not me): https://www.reddit.com/r/Ioniq9/comments/1mzdfyl/outdoor_outlet_charging_l1_trips_gfci_outlet_for/ I was recently the victim of another vehicle through a different car manufacturer with a similar Issue. I was able to get a full buyback after going through Lemon Law. So I'm well-equipped to advocate for myself if this vehicle does not function as it's advertised. Please reach out to me at 603-831-2998 to help me resolve this. I love the car otherwise and have zero other problems with it
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Hyundai Motor America responded on 02/04/2026 11:21 AM

Hello Dylan,

We would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc
SM
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Swetha M.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2026
Verified Review

Ioniq 9

I bought this brand new vehicle and still can not use any of the features because the bluelink doesn't work
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Hyundai Motor America responded on 02/02/2026 10:52 AM

Hello Swetha , we’re truly sorry to hear about the concerns you’re experiencing with your Bluelink. Please contact our Customer Care team at (855) 225-8354, where one of our specialized representatives will be happy to assist you further. ^cc
AP
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ADOLPHUS P.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2026
Verified Review

Repeated issues with less than 400 miles

I purchased this vehicle brand new and drove it for less than a week before having to take it to the dealership due to an electrical issue. I was told by my service person that the controlled motor unit was bad and needed to be replaced. A week and a half later I picked up my vehicle around 5:47 at night when I got home I noticed A weird smell coming from the trunk area of the vehicle also the front trunk. Opening mechanism was having problems so I decided to take it to the dealership in the morning upon driving. I was prompted with a loud warning in the dash stating to stop the vehicle and check power supply. since I was already going to the dealership I was just going to drive it there until I realize that my speed was reduced to. 24 miles an hour so I immediately turned back home and had it towed. It made it to the shop at 9Am in the morning afterwards I was told by my service person that the ICCCU was bad it needed to be replaced and that part was on back order another week and a half has passed. The vehicle was supposed to be ready then I call to verify a time to pick up and more bad news the ICCU that was installed went bad on top of that a wire was burnt out. And I also needed a new 12 V battery. Everything is on backorder. I highly recommend researching the brand in the common problem with the ICCU that they have.
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Hyundai Motor America responded on 02/12/2026 08:48 AM

Hello Adolphus,

Thank you for sharing your feedback on your 2026 Ioniq 9. We have forwarded this to your assigned Specialist they will be in touch with you to discuss your concerns further. ^cc
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