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SureCritic / Makes / Hyundai / IONIQ 9 / 2026

2026 Hyundai IONIQ 9

Average Score

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(251 Reviews)
42%
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Reviews

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(251 Reviews)
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Reviews

SS
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Stephen S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/29/2025
Verified Review

This car was a lemon

For the first 9 weeks we owned this car, it was in the dealer for repairs 7 weeks.
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Hyundai Motor America responded on 10/29/2025 03:02 PM

Hello Stephen,

We are sorry to hear about your experience with your 2026 Hyundai IONIQ 9. Your feedback will help us in identifying the areas where we can improve the overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc 
DH
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Dimitrios H.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/19/2025
Verified Review

Great Size - Poor performance and build quality

Owned it for two months and it's been in the shop 2 times already, on top of the issues at purchase. Look elsewhere.
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Hyundai Motor America responded on 11/19/2025 12:24 PM

Thank you for sharing your feedback about your 2026 Ioniq 9, Dimitrios.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
KG
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Katherine G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/07/2025
Verified Review

Terrible wind noise from window

Leased the new Ioniq 9. Terrible wind noise from the front passenger window. Service department has been terrible to work with - they spent two hours on it, and it is still not fixed. I dread driving the car when it is windy or driving above 60 mph. So frustrating for a brand new car. As a new customer, I would think they would make fixing this a priority!
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Hyundai Motor America responded on 12/08/2025 06:30 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Katherine. A representative will be in touch with you to discuss your concerns further. ^cc
PH
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Peter H.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/09/2026
Verified Review

Love the car, but wish Hyundai would openly address ICCU issues

Absolutely love everything about our new 2026 Ioniq 9, its design, the smoothness and quietness, the fast charging and range. It is clearly the best value electric SUV on the market. That said, if you look at social media including Facebook and Hyundai owner forums, the unreliability of the ICCU is a huge problem, to say the least. It appears that Hyundai and its dealers avoid discussing the issue, which causes sudden failure of the vehicle without notice, and for no consistent reason. You could be on a vacation with your family when suddenly you hear a pop, a warning message appears on the dashboard, and the vehicle is forced into limp mode. The vehicle then needs to be towed to the nearest dealership, which could be a considerable distance, and it may take weeks if not months for the car to be repaired. You’re on your own, Hyundai may or may not provide a loaner car, or assist with the cost of a rental car. The responses by Hyundai are all over the map, frustrating owners. It’s also possible the dealership you were towed to has no understanding of EVs and the ICCU issues, requiring the vehicle to then be towed to another dealer who has mechanics experienced with EVs. The repairs cannot be done by anyone but a Hyundai dealer. It’s a nightmare for owners, even if ICCU failures supposedly affect less than 1% of Hyundai or Kia EVs. Few owners believe the failure rate is this low, but no one seems to be able to get accurate information. Hyundai is making a huge, huge mistake ignoring this problem. They are destroying the reputations of the EVs among those interested in buying an EV. If unaddressed, this will someday make for an interesting case study in business school of how large corporations are often their own worst enemy. Kodak, Sears, IBM, Xerox are comparable examples from years past.
    Value
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Hyundai Motor America responded on 01/12/2026 06:51 AM

Hey Peter, thank you for sharing your feedback regarding your vehicle and experience thus far. Thanks for taking the time to share your thoughts regarding ICCU. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences.  If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
IY
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Isaac Y.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Good performance but poor service department at dealership

Good performance, spacious, excellent safety features Electrical problems within first 1200 miles that dealership could not identify
    Value
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Hyundai Motor America responded on 08/04/2025 12:50 PM

Hello Isaac, Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
DL
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Deanna L.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2025
Verified Review

Nice vehicle but does not charge at home

Overall enjoy the vehicle; however, it does not charge on a level 1 or 2 charger.
    Value
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Hyundai Motor America responded on 08/21/2025 07:11 AM

Hey Deanna, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc. 
LJ
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Lisa J.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

Meh

The car is perfectly fine - but probably would have gone with something else had I done my research.
    Value
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Hyundai Motor America responded on 08/26/2025 06:35 AM

Hey Lisa, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc.
LL
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Lawrence L.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/18/2025
Verified Review

Could have been the best SUV

Overall IONIQ 9 is a decent vehicle and I would have given 5 stars if it isn’t build quality issues.
    Value
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  • Exterior
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Hyundai Motor America responded on 08/18/2025 02:19 PM

Hello Lawrence,

Thank you for sharing your feedback on your 2026 Ioniq 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
JA
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Justo A.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2025
Verified Review

Awesome Vehicle, but flaws should have been fixed before release

This is one great vehicle, range is great, NACS make it easier to travel, everything about it makes a great family vehicle, you will find lots of great reviews and reasons why to buy, but it has its flaws, some might be bigger than others and some have no reason to be, since this is basically an upgraded EV9 that has been on the market for several years (I owned one) The rear view mirror is useless during rain, the camera will go blank randomly, this never happened on my EV9, but the placment of the camera mid gate, first make it easy for water to full the camera sensor and the view makes zero sense, no one looks at their rear view to see car grills. This patform still have the same vibration at 70MPH as the EV9 does. No 7 seater on upper trims, I guess people that like to have more kids or carry friends do not deserve upscale trims... the Auto regen, useless, it slows randomly and do not acccounts for you braking, it literaly will hard slow the vehicle even tho you are already braking. Accessories, for the US, basically none, the rst of the world have them, but not available in the USA, specially no option to have towing already in stock. So, is a great vehicle, if you can live with the issues.
    Value
  • Build Quality
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Hyundai Motor America responded on 08/22/2025 07:59 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Justo. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
AK
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Andre K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

What I think

My truthful response
    Value
  • Build Quality
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Hyundai Motor America responded on 08/26/2025 06:15 AM

Hey Andre, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
RJ
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Robert J.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2025
Verified Review

Could be perfect

To start great car, the ride and tech is comparable and possibly better than some top brands. However there are little details that show it's not completely luxury as the rear view camera quality is not that good. I also own a Cadillac so my point of view is from being used to their camera. The Ai starts listening without me saying hey Hyundai that annoying when playing music or getting map directions. The buttons on my passenger seat pops out of the socket and one of my passenger door handle is crooked. One more thing not sure if its a setting but sometimes when my charge is low and I have directions say to my house it would redirect me to the nearest charge station without notifying me or giving me a choice. Outside of that I love this car and may consider leasing the next version if these issues are fixed. Oh, and this would be a wish list the turn radius on this car is not superb it would be great if the add the new crab walk features that some other companies are introducing. One more thing the powered seats need to identify if someone is sitting in it or in the way for some automated functions that can squeeze a person. For example while getting in the back seat someone accidentally hit the return to seated position on the chair I was passing behind and it squeezed me between the chair and the door entrance.
Recommended
    Value
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  • Interior
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Hyundai Motor America responded on 09/30/2025 08:01 AM

Hello Robert,

Thank you for sharing your feedback on your 2026 Ioniq 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
JS
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Jeffrey S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/06/2025
Verified Review

First review

Nice, quiet ride but too many annoying alarms and uncomfortable adaptive cruise control.
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Hyundai Motor America responded on 10/06/2025 03:11 PM

Hello Jeffrey, Thank you for sharing your feedback on your 2026 IONIQ 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
NB
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Nicholas B.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/06/2025
Verified Review

Good car, but poor craftsmanship

The Ioniq 9 is a fun car to drive, but poor craftsmanship from the factory have resulted in doors jamming, chipped paint, and chipped trim pieces.
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Hyundai Motor America responded on 10/06/2025 11:28 AM

Hello Nicholas, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
JW
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Julie W.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/28/2025
Verified Review

Great handling and performance. Build/material is meh.

I love the way this car drives, it’s why I bought it. It handles like a sports car with great acceleration - I definitely don’t feel like I’m driving a “mom vehicle.” This is the first Hyundai vehicle to use aluminum fenders and side panels and it’s definitely a horrible decision. The car creaks and groans going over uneven surfaces and there’s nothing you can do about it. It’s worse when the metal heats up. I hate high pitch noises/squeaks and you can’t get away from this noise every time you drive. It did not sound like this during the test drives and showed up to stay after the car had 1,000 miles on it. Buyer beware.
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Hyundai Motor America responded on 10/28/2025 06:34 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Julie. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
ES
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Edward S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2025
Verified Review

Big 9

Still looking for spark
    Value
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Hyundai Motor America responded on 10/13/2025 06:44 AM

Hey Edward, thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
DG
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Dulce G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2025
Verified Review

Vehicle review IONIC 9

great vehicle drives pretty good really enjoy the features do not like the vehicle being electric would not recommend anyone to get one
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Hyundai Motor America responded on 10/27/2025 02:05 PM

Hello Dulce,

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.  ^cc 
JE
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John E.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/03/2025
Verified Review

Nice but not quite there

Poor infotainment system and lousy highway range make it best for local hauling.
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Hyundai Motor America responded on 11/03/2025 03:43 PM

Hello John,

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
MA
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Mitesh A.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/05/2025
Verified Review

If the can fix the problem then should be ok otherwise sometime noise

No comment m done
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Hyundai Motor America responded on 11/05/2025 01:16 PM

Hello Mitesh,

Thank you for sharing your feedback regarding your vehicle and experience thus far.  ^cc 
BR
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Brett R.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/24/2025
Verified Review

Pros and Cons

All in all it's a great car. I'd give it 4 or 5 stars but for the cons below.
    Value
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Hyundai Motor America responded on 11/24/2025 11:21 AM

Thank you for sharing your feedback about your 2026 Hyundai IONIQ 9, Brett. We truly value hearing from our customers and continuously monitor feedback to enhance our products and services. If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
JK
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James K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/03/2025
Verified Review

Ioniq 9 review

Poor front end design, plastic across all front end is poor design. Right where it is bound to be hit by road debris and easily cracked. Tiny cracks allow moisture in and condensation forms, with only solution being to replace $1200.00 part and pay for labor to replace. Only to be hit again and causing a never ending cycle
    Value
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Hyundai Motor America responded on 12/03/2025 01:25 PM

Hello James,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
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