Business Solutions
English Español
SureCritic / Makes / Hyundai / IONIQ 9 / 2026

2026 Hyundai IONIQ 9

Average Score

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(248 Reviews)
42%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(248 Reviews)
Write a Review

Reviews

KK
gravatar
Kirk K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2025
Verified Review

Failed at 1.5 days

Failed infotainment system. Screen went blank after 1.5 days. Over three weeks to replace the system and the new system is for the wrong car. It doesn't have any EV functionality, stuck at 80% max charge, no EV details, etc. Back at the dealership for a new system. Asked for a new car since it worked for 1.5 days in the first month and have not gotten anywhere. Very frustrating to spend $70,000 on a new car and not have Hyundai stand behind their product.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 07/17/2025 07:43 AM

We’re so sorry to hear about your experience with your 2026 Hyundai IONIQ 9, Kirk. A representative will be in touch with you to discuss your concerns further. Thank you. ^cc
NC
gravatar
Nicolas C.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2025
Verified Review

Initial build quality has been terrible

The initial quality of the vehicle has been the worse of the past 3 Hyundai vehicles I have owned and of 10 my family has purchased. With a defect drivers windshield wiper arm that makes the vehicle inoperable in the rain, the dealership can’t give me an ETA on when the part will be available. The paint has debris on the ceiling and around the rear taillights with rusting spots on the tailgate in a car that’s 2 months old and only 2500 miles on it. The dealer refuses to do anything to correct the issues and customer support has yet to respond to my complaints.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/19/2025 07:06 AM

Hey Nicolas, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc 
JT
gravatar
John T.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2025
Verified Review

Poor dealer service sours the entire brand

Vallejo Hyundai made this vehicle terrible.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/10/2025 01:13 PM

Hello John, We’re sorry to hear about your experience with one of our dealerships. We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
JW
gravatar
Jennifer W.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/19/2025
Verified Review

Beautiful Car

My car actually totally burnt up!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/19/2025 08:50 AM

Hello Jennifer,


Thank you for allowing us to immediately investigate the unfortunate event surrounding your IONIQ 9. We are glad to see you are actively working with our case coordinator to reach a quick resolution. Please do not hesitate to reach out to us if there is anything else we can assist with. ^cc 
DL
gravatar
Daniel L.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2025
Verified Review

Decent Vehicle, Crappy Company

Advertised as Bidirectional Charging capable. This is FALSE. I've tried for months to find out when this promised capacity will be available and have been unable to get answers. I've been ignored from dealership up through corporate level which is distressing as I previously believed Hyundai was a stand-up company. Well, not any more.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/23/2025 11:34 AM

Hello Daniel,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
JK
gravatar
Joseph K.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2025
Verified Review

This car model should be discontinued.

I scraped this car on a curb. Very minor damage to the battery warranted incredibly expensive battery replacement. The car was totaled. The design is highly questionable.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/26/2025 09:55 AM

Hello Joseph, we are really sorry to hear about your experience with your 2026 Hyundai Ioniq 9. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JL
gravatar
Jay L.
2026 Hyundai IONIQ 9
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2025

Ionic 9 two wheel drive

2 wheel drive has no power, performance suxs different tow weight make sure it’s the car you want. It is completely different than a 4 wheel ionic 9 different specs and performance in all aspect
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/06/2025 01:02 PM

Hello Jay,

Thank you for sharing your feedback on your 2026 Ioniq 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.
YS
gravatar
Yatheezan S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2025
Verified Review

Battery is bad

battery is not lasting
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/28/2025 11:06 AM

Hello Yatheezan, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
CF
gravatar
Cindy F.
2026 Hyundai IONIQ 9
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2025

Hyundai cannot be trusted

We purchased our new Ioniq 9 in May with the promise of the $7,500 EV Tax Credit. Unfortunately, Hyundai's dealership was not competent enough to file the required paperwork for the Tax Credit thus making our vehicle ineligible for the EV Credit and directly causing us a $7,500 loss. Hyundai USA Consumer Affairs told us for five months that they would resolve this situation but have failed to do so. They have now told us to sue their dealership if we want to recover our Tax Credit. As first time Hyundai car buyers, my wife and I (and anyone we know, work with, or ever talk to) will NEVER buy a Hyundai again.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/30/2025 07:02 AM

Hello Cindy,

While we aim to ensure a consistent and high-quality experience across all locations, each dealership operates with a level of autonomy in managing their sales practices and customer interactions. However, we hold them to the highest standards so we will share your feedback with them. 
BP
gravatar
Brock P.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2025
Verified Review

Disappointed

Water problem
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/21/2025 01:40 PM

Hello Brock,  Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
WG
gravatar
Wina G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2025
Verified Review

the range is suposed to be 320, its 160

Don't like the car at all, the tech is not inuitive and it does not even have settings for 2 drivers. The tech on my 2016 tesla is far superior.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/05/2025 06:17 AM

Thank you for sharing your feedback about your 2026 Hyundai IONIQ 9, Wina. We truly value hearing from our customers and continuously monitor feedback to enhance our products and services. If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
SG
gravatar
Salan G.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2025
Verified Review

Horrible car

Not even 1 month after haven the car it stop charging. Tried 5 didn’t charging stations finally got it to the dealer they didn’t even have any one who knows how to work on the car. They had to bring someone else to the dealership to check it out. They said it has a back charging computer on it. 5k to fix
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/08/2025 06:17 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Salan. A representative will be in touch with you to discuss your concerns further. ^cc
DW
gravatar
Dylan W.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2026
Verified Review

Great Car Except I Can't Level 1 or Level 2 Charge at Home

After exhaustive troubleshooting, it appears that the Ioniq 9 has issues with Level 1 or Level 2 home charging. Public chargers appear to work OK All of the other variables have been eliminated, the car itself is the issue. I've checked this by trying to charge other EVs and they all work except for the Ioniq 9 Example (not me): https://www.reddit.com/r/Ioniq9/comments/1mzdfyl/outdoor_outlet_charging_l1_trips_gfci_outlet_for/ I was recently the victim of another vehicle through a different car manufacturer with a similar Issue. I was able to get a full buyback after going through Lemon Law. So I'm well-equipped to advocate for myself if this vehicle does not function as it's advertised. Please reach out to me at 603-831-2998 to help me resolve this. I love the car otherwise and have zero other problems with it
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/04/2026 11:21 AM

Hello Dylan,

We would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc
SM
gravatar
Swetha M.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2026
Verified Review

Ioniq 9

I bought this brand new vehicle and still can not use any of the features because the bluelink doesn't work
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/02/2026 10:52 AM

Hello Swetha , we’re truly sorry to hear about the concerns you’re experiencing with your Bluelink. Please contact our Customer Care team at (855) 225-8354, where one of our specialized representatives will be happy to assist you further. ^cc
AP
gravatar
ADOLPHUS P.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2026
Verified Review

Repeated issues with less than 400 miles

I purchased this vehicle brand new and drove it for less than a week before having to take it to the dealership due to an electrical issue. I was told by my service person that the controlled motor unit was bad and needed to be replaced. A week and a half later I picked up my vehicle around 5:47 at night when I got home I noticed A weird smell coming from the trunk area of the vehicle also the front trunk. Opening mechanism was having problems so I decided to take it to the dealership in the morning upon driving. I was prompted with a loud warning in the dash stating to stop the vehicle and check power supply. since I was already going to the dealership I was just going to drive it there until I realize that my speed was reduced to. 24 miles an hour so I immediately turned back home and had it towed. It made it to the shop at 9Am in the morning afterwards I was told by my service person that the ICCCU was bad it needed to be replaced and that part was on back order another week and a half has passed. The vehicle was supposed to be ready then I call to verify a time to pick up and more bad news the ICCU that was installed went bad on top of that a wire was burnt out. And I also needed a new 12 V battery. Everything is on backorder. I highly recommend researching the brand in the common problem with the ICCU that they have.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/12/2026 08:48 AM

Hello Adolphus,

Thank you for sharing your feedback on your 2026 Ioniq 9. We have forwarded this to your assigned Specialist they will be in touch with you to discuss your concerns further. ^cc
AB
gravatar
Amir B.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/18/2025
Verified Review

Amazing, but too many quality issues and horrible support from Hyundai

Amazing car. Love the range, comfort, NACS access, autonomous driving features, mix of options at this Trim (SEL). Unfortunately the car has had 4 different quality issues so far (control panel on seat popped out, paint peeling off front bumper, felt peeling off seatbelt buckle, trim lifting off rear passenger window). Hyundai and my local dealer denied addressing these issues, saying that the dealership I purchased at was responsible for addressing. This dealership is 50+ miles away from me... Why doesn't Hyundai own it's own quality?? It was a perpetual argument with the dealership to get the issues addressed as well with some sort of compensation for the mileage (I'm on a lease...every mile counts).
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/18/2025 12:08 PM

Hello Amir,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
MJ
gravatar
Michael J.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2025
Verified Review

Already in shop

And my vehicle 66 days went it threw a coat of P1 8300. It is broken down sitting at Stevenson Frederick where it’s been since August 19 and now I’m being told it’ll B3 to 4 months before I can see my vehicle back. Plus, Hyundai thinks I need to be paying for a vehicle that there’s no longer in my possession and I can’t even drive
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/02/2025 08:13 AM

Hello Michael, we are really sorry to hear about your experience with your 2026 Hyundai IONIQ 9. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
AS
gravatar
Anthony S.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/11/2025
Verified Review

Warped paint, bad customer service

very underwhelming, car was great until I had to deal with the company and their reps. I was quickly made to be an afterthought. What’s a cool car that is warped paint in less than 2 weeks of owning it and to date has yet to be rectified.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/11/2025 08:23 AM

Hello Anthony, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
AB
gravatar
Artur B.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/01/2025
Verified Review

Great car , but expensive

The car drives very well and has good performance, but the cost is too high. My lease is $1,625 per month on a 3-year contract, and if I want to buy it after, it will cost about $40,000 more. On top of that, tags and fees are expensive. The vehicle itself is good, but the price makes it difficult to recommend.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/02/2025 06:37 AM

Thank you for sharing your feedback on your 2026 Hyundai IONIQ 9, Artur. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
MD
gravatar
Margaret D.
2026 Hyundai IONIQ 9
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/06/2025
Verified Review

Ionia 9 two wheel drive

Not enough power. Acceleration suxs. No performance
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/06/2025 11:31 AM

Hello Margaret,

Thank you for sharing your feedback on your 2026 Ioniq 9. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
Displaying 20 Reviews

Sponsored Dealer

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
93%
Hall Hyundai Elizabeth City
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1010 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(32 ReScores)
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.