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SureCritic / Makes / Hyundai / Kona / 2025

2025 Hyundai Kona

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1604 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1604 Reviews)
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Reviews

TM
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Treesha M.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
Verified Review

Very poor

I have less than 2k miles on my car and it has been back at the dealership twice and it currently has been at the shop for two weeks waiting on a part. I do not want the car. You should do the right thing and give me my down payment back and take the car back.
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Hyundai Motor America responded on 04/14/2025 03:45 PM

Treesha, thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
MH
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Marie H.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2025
Verified Review

Buyer remorse big time! Bad dealer experience and bad safety issues!

Problems with car. It sometimes won’t read the key fob when I used it to turn on the car, so I can’t put it in drive until I turn the car off then use the push button to start it again. Car play was working when I got it but now does not so I have to use Bluetooth to play music. Which that won’t allow me to display my GPS on the screen so that’s useless. That stupid welcome / who’s driving start up display with the count down is annoying! I’m the only driver…ever! When I unlock the car in the dark the lights come on but only stay on for 30 or so sec. I live in the country so we don’t have street lights. I can’t even make it across my yard before the lights go out and I can’t see. I hit the unlock button again and the lights won’t come back on till I’m in the car. Completely useless! Every vehicle I have ever had allows the light upon unlock to stay on long enough for me to cross my yard and enter the car and turn the lights on again if I hit the unlock button again if they go off. This is a safety issue! I have to be within 10 ft of the car to turn the lights on. My car is about 30 to 40 feet from my door! My last Kona kept the lights on. Another safety issue. I can’t lock the door by the fob when I’m inside the car. It won’t allow it till the car is in drive. My other vehicles could. Ask any women.. if you feel unsafe or fell like someone is following you, would you want to be able to lock the doors the sec your in the seat to prevent someone from getting in? Who do you think buys these cars… check your buyer profiles and see how many women purchase these cars. Interior dash wont light up until the door is closed… that was a bad idea. The dash display always changes viewing menu every few days. I set it to have the vehicle surround showing so when I drive I can use it. But every few days it resets back to the mileage menu read out. What for? I don’t use that on a day to day! The seat backs are misshaped and curve in the wrong part of my back causing an uncomfortable drive to and from home every day. Headlight are so bright that I get high beamed when driving at night by 80% of drivers coming towards me. The big rigs do it 95% even if there is a median area between us. The headlights on normal have this weird distracting dip in the light beam just at the center. It looks like a v shape made by the beam of light. It’s distracting and creates a dark spot in my field of view at night. Auto high beam always on when I turn on the high beams causing more distractions at night! The auto high beam won’t read the big rigs till the sensor sees their headlights. If I lived in a flat no hills area that would be fine.. but there are huge hills out here… all over! So my lights blind big trucks even more because the driver sits higher then his headlight and with auto high beam my high beams won’t turn off till their headlights clear the hills. So now I just hold the headlight switch towards me for high beams while I drive and let go of it when I see someone coming but I still get high beamed because the normal lights are so bright. I have buyers remorse big time with this Kona. The fob key is horrible! The all white inside and out is horrible, the issues with the display are annoying and horrible. The dealer saying he would get me car seat covers knowing I didn’t want a white interior and then never doing it, is horrible, the scratch he said the would fix and never is did…. So now I’m stuck with an all white car that I didn’t want but got talked into with the promise of car seat covers, that has scratches, electronic issues, and key fob issues. I should have kept my last vehicle or just went to another dealer when I said no to this one the first time. Should have kept my Chevy! Which they sold within a day while this one had been on their lot for months.. now I know why. I won’t be buying another Kona going back to Chevy and staying! My last Kona was the reason I wanted to try a new one. I had it before my Chevy. I loved that Kona but this one from the dealer experience to the multiple problems it has when it’s brand new off the lot has burned me. I will be recommending to pass on the 2025 Kona to anyone looking at it and buy something else somewhere else!
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Hyundai Motor America responded on 05/05/2025 08:43 AM

Hello Marie, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
AS
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Al S.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2025
Verified Review

I don’t like it

I don’t like it, and have less than 500 miles on it. I should have stuck with my Elantra.
    Value
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Hyundai Motor America responded on 04/30/2025 07:39 AM

Al, thank you for sharing your impressions of your new Hyundai. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. ^cc
KN
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Kai N.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2025
Verified Review

Hyundai vehicles are terrible…

I purchased the vehicle no more than 60 days ago and it had no working AC when it was sold to me. I just got it back today from the 2nd dealership I took it to because the dealership that sold it to me just put more freon and didn’t find any leak. Well the 2nd dealership checked under the hood and visibly saw the condenser had a leak. I was stuck driving a 2025 brand new car overheating and sweating while waiting for a part. This is my 3rd Hyundai and each vehicle has been a nightmare since the day I drove off the lot. Hyundai needs to do better.
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Hyundai Motor America responded on 05/22/2025 09:29 AM

Hello Kai, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
RA
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Rolando A.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
Verified Review

Alarma por problemas en la transmisión

Se le corrige con el scaner
    Value
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Hyundai Motor America responded on 05/15/2025 06:51 AM

Buenos días, Rolando. Gracias por compartir sus inquietudes con nosotros. Le recomendamos que se comunique con su concesionario Hyundai autorizado local para una inspección más detallada de su vehículo y para recibir asistencia con respecto a estas inquietudes. ^cc
KW
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Khadijah W.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/04/2025
Verified Review

I overall don't like the Knoa.

The seats are uncomfortable, the suspension make me feel unsafe while driving. I really hate the color choice that was offered to me by the dealership.
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Hyundai Motor America responded on 06/10/2025 07:18 AM

Thank you for sharing your feedback on your 2025 Kona Khadijah. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
SP
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Shirl P.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2025
Verified Review

vehicle keeps running after turning off. alert starting states v

would be better if didn't continue idling after turning off
    Value
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Hyundai Motor America responded on 06/11/2025 10:41 AM

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. Thank you for sharing your concerns with us ^cc 
PP
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Paul P.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2025
Verified Review

ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

oooooooooooooooooooooooooooooooooooooooooooooooooo
    Value
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Hyundai Motor America responded on 06/13/2025 06:37 AM

If you have any questions or concerns regarding your 2025 Hyundai Kona, please contact our customer connect center at (800) 633-5151. Thank you Paul. ^cc 
KR
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Karen R.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2025
Verified Review

Disappointed. Not at all happy with my purchase.

My 2025 Kona has been in the shop for over a month for a repair after it just stopped working. Very disappointing
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Hyundai Motor America responded on 06/10/2025 12:14 PM

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
ML
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Marcos L.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2025
Verified Review

Gfhhh

My car is new I have 2 months But A/C is not working
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Hyundai Motor America responded on 06/17/2025 07:50 AM

Thank you for your feedback regarding your 2025 Hyundai Kona, Marcos. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc. 
WG
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Wayne G.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2025
Verified Review

Very unhappy loyal (ex)customer (see comment on "Cons")

Very unhappy loyal (ex)customer (see comment on "Cons")
    Value
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Hyundai Motor America responded on 06/17/2025 11:56 AM

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
YH
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Yulong H.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2025
Verified Review

Grocery suv

It’s a vehicle for you to buy groceries.
    Value
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Hyundai Motor America responded on 06/18/2025 06:10 AM

Thank you for sharing your feedback on your 2025 Hyundai Kona, Yulong. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
EF
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Edwin F.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2025
Verified Review

Not good!

Not good at all!
    Value
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Hyundai Motor America responded on 06/30/2025 06:46 AM

Thank you for sharing your feedback on your 2025 Hyundai Kona, Edwin. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
JC
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Jacob C.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2025
Verified Review

It's ok. For some reason it doesn't feel smooth like other new cars.

2023 Tucson stock version felt better when driving. For some reason the kona being a smaller car feels heavier than the tucson. Usually new cars feel smooth on the road but the Kona doesn't, I have try many new cars and this isn't the most comfortable I liked the outside looks and that's why I decided to get it but our 2023 Tucson was cheaper and more confortable with more space.
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Hyundai Motor America responded on 07/31/2025 06:44 AM

Thank you for sharing your feedback on your 2025 Hyundai Kona, Jacob. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
PH
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Parker H.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2025
Verified Review

1

Very bad to customer
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Hyundai Motor America responded on 07/29/2025 02:18 PM

Hello Parker,

Thank you for your feedback regarding your 2025 Kona. We have forwarded your information to the appropriate department. ^cc 
SG
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Susan G.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2025
Verified Review

I DON'T OWN A KONA

I DON'T OWN A KONA
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Hyundai Motor America responded on 08/04/2025 09:57 AM

Hello Susan,

Thank you for your feedback regarding a 2025 Kona that you don't own. 
GM
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Glenda M.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
Verified Review

My Headache

I have been having issues with this car now for a month and haven't had it for two month, no one knows what this issues is, so I have has the tires changed and the shocks the car still bouncing in the rear of the drivers side and not so bad on the passenger side the cover in the back is making noise, the whole car just felt like it was going to fall apart, I'm very frustrated with this car. all I want is to enjoy the car if I'm paying my money for it, but that's not happening right now.
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Hyundai Motor America responded on 08/06/2025 02:32 PM

Hello Glenda,

Thank you for sharing your feedback regarding this vehicle. ^cc
AC
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Andrew C.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2025
Verified Review

Would not recommend buying this car

Will never buy a Hyundai after this again
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Hyundai Motor America responded on 08/12/2025 11:28 AM

Hello Andrew,

Thank you for sharing your feedback regarding your 2025 Kona and experience thus far.  ^cc
SE
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Sarah E.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/13/2025
Verified Review

Terrible

Battery died the second week of having it and picked up with crack in window
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Hyundai Motor America responded on 08/14/2025 06:21 AM

Thank you for sharing your feedback on your 2025 Hyundai Kona, Sarah. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
RM
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Rosemary M.
2025 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2025
Verified Review

Poor service at Hyundai dealership

I don't like it and would not recommend it. Unable to adjust the drivers seat high enough without my knee hitting the steering column. I feel to low driving the car. The headrests are angled to forward pushing my head forward .
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Hyundai Motor America responded on 08/18/2025 11:50 AM

Hello Rosemary,

Thank you for sharing your feedback on your 2025 Kona. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
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