2023 Hyundai Palisade

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)

Reviews


CI
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CHIMDI I.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/22/2022
Verified Review

Terrible wind and road noise from sun/moon roof area

As amazing as everything else about and on the car is, the ride is completely destroyed once the car is above 10MPH as the worst road/wind noise starts getting louder the faster the car goes, emanating from the sun/moon roof area of the car
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Hyundai Motor America NCC responded on 10/25/2022 08:45 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

SP
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SUNG P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2022
Verified Review

Good but not enough

The family SUV is good, and many special features that other cars don't offer. However, it has limited features as you go down each trim level. I am not happy with Led mood light is not equipped in limited trim level.
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RC
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RICHARD C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2022
Verified Review

too moch BS

I hate the TECH! I want to drive it and don't want a lecture every time I drive it!. This vehicle is like a bitchy woman and I hate it! Hate the ABS and all the auto assist stuff. At least let me shut it off!!!!!
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SW
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SUSAN W.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/11/2023
Verified Review

Too many problems

Poor quality! Too many safety concerns! Cruise goes off on it's own! Doors don't unlock always! AWD works great! Seats don't adjust enough for various members of family! Seat belts lock up when using! Headlamps have a weird shape at night!
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LP
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LAKSHMI P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2023
Verified Review

Great Design , but need to improve wind shield glass quality

Great Design , but need to improve wind shield glass quality and road and wind Noice reduction. Also seat latching belt should be proper, not so difficult to use. should be little less engine Noice as well.
    Value
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Hyundai Motor America NCC responded on 03/22/2023 03:11 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

KZ
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Karen Z.
2023 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/30/2023

Month into ownership and back to the shop

I really liked the Palisade. We have had it for less than 2 months and it is in the shop. The drivers airbag is malfunctioning and the part is on back order and they dont know when it will be fixed.
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CC
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CRYSTAL C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/04/2023
Verified Review

Brand new car is broken

Purchased brand new car with 23 miles on it. The drivers door didn’t lock from day one. Took almost 2 weeks to fix it. The day I got to retrieve it from the shop another error code comes up for the rear seat occupancy functions. Service manager tried to use the code reader but it wouldn’t even recognize the vehicle. Unacceptable when paying $56,000 for a car.
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Hyundai Motor America NCC responded on 05/05/2023 10:51 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JO
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JULIUS O.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/29/2023
Verified Review

It's a good car if you don't mind spending almost $1000 a month on just one vehicle for movement in the city.

The car is nice but, it drinks gas like a camel drinks water. The headrests make your head bend forward and the cooling to heat system can definitely be worked on.....a jump from 82 to heat is quite frustrating. I'm from Africa and we like to experience heat at several levels not jump from a cool (actually cold) of 82 to outright HEAT. Agrarian build-up of 82-84-86-88-heat is more acceptable.
    Value
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JH
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JOHN H.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2023
Verified Review

2023 Palisade Calligraphy

Excellent quality and features for price. My rating is influenced by our experience with the Hyundai dealer network. Very disappointed in sales experience after the confirmation of purchase, followed by the month after communication and dealership responsibilities that have been mishandled. The relationship during the close process and month after make me nervous about long-term commitments from dealerships. No communication from management of the dealership during these hurdles. We wouldn’t purchase again.
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Hyundai Motor America NCC responded on 07/03/2023 11:00 AM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

BB
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BRENNAN B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/08/2023
Verified Review

AV Unit is Broken

I bought a brand new 2023 Hyundai Palisade Calligraphy in April 2023. After driving for 1 month, the problems began with the multimedia technology. The dealership diagnosed the issue and said the entire AV unit needs to be completely replaced, but cannot be ordered and repaired for several months, despite it being under warranty. I was told the AV units are on “back order” and was essentially told to “just deal with it” until then. The radio on the screen and all of the radio knobs, buttons, controls, and switches do not work at all. AM/FM radio, tuner knob, media button, etc. are all completely nonfunctional. The screen glitches, flickers, and freezes anytime I try to press any of the buttons for the radio. I’ve had the vehicle 90 days. When I asked for the dealership to provide me with a vehicle that was fully functional in its AV capabilities until they could fix mine, I was told they wouldn’t do that, because my vehicle “worked just fine mechanically.” Apparently their only interest is making the sale and after that, you’re on your own. They also only seem concerned about providing you with a vehicle that is functional mechanically, but not a vehicle that is fully functional and works as advertised during the sale process. This shouldn’t be happening. I haven’t been made a priority at all by the dealership and/or Hyundai. They have been very non-communicative and seemingly unconcerned about my car’s issues. There is still no end in sight and I have no idea if/when they will ever repair this. I’m now exploring my options to determine what my legal recourse is. The vehicle overall is nice and has some great features for the price point. However, this radio issue and the lack of care and service received during the process afterward has made the entire experience awful.
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Hyundai Motor America NCC responded on 07/10/2023 09:43 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JZ
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JUNYU Z.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2023
Verified Review

soso

I am very happy with the design of the car, but the navigation system, usb connection and the wireless charging is broken only the second week after we purchase the car. also the dealer is not very helpful when we looking for help.
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DK
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DANA K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/23/2023
Verified Review

Not Satisfied

The drivers seat is uncomfortable, the Air Conditioning is not sufficiently cold, the wipers malfunction and the dealer says they don't know why and I have to take it back. The drivers seat self adjusts and when I asked about that the dealer didn't at first know and then stated it was normal yet I can't find it in the owners manual that it should be self adjusting on the sides
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DM
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DERICK M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/13/2023
Verified Review

Hyundai Palisade

Seats are uncomfortable. Lots of road noise. Seems cheap for what we paid for it. Wish we could trade it in and start over. We love CarPlay, the different drive modes, the design and look of the vehicle but the drive/ride isn’t super smooth and is super noisy.
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Hyundai Motor America NCC responded on 08/16/2023 03:17 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

RS
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RANA S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/15/2023
Verified Review

Promised a year ago still owed

Tow package was promised and was never delivered. Excuses are that they are backorder and not released. S credit has not been provided nor has the dealership offered a remedy to fix/provide an alternative.
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Hyundai Motor America NCC responded on 08/16/2023 03:37 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

BG
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BRANDY G.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/15/2023
Verified Review

Some great features, just not right for me.

The camera system is great and very useful, ventilated front and second row seats are amazing. Now for some of the little things that get on my nerves every time I drive. First the doors try to close on you as get in, and will try again as you exit the vehicle. You have to make sure you turn off the auto engine shut off every time you start the engine, especially if you live in hot climates or like to have you phone connected to the vehicle. Also you have to turn on the recycled air almost every time you turn on the A/C, I say almost because it's hit or miss what it will do on its own. If you don't you will be bombarded with all the smell of everything around you.
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EC
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ERICA C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2023
Verified Review

Disappointed

I was very hopeful for this car it is a nice looking car but it doesn’t have wireless car play and hate push button shifting it also has some quirky driving it isn’t always a smooth ride you have to take your eyes off the road a lot to use a lot of the features of the car
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Hyundai Motor America NCC responded on 08/18/2023 07:51 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

JS
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JENNIFER S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/24/2023
Verified Review

Disappointed

I’ve been a loyal customer for years and the quality of the new Palisade Limited is not good. I will not lease another Palisade again. Seats are uncomfortable and leather feels cheap. Interior is all plastic along with door trim. Doesn’t have same options as prior year same model because they only included in the Calligraphy. Gas mileage could be better. Rims on limited are cheap plastic. Not happy at all.
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Hyundai Motor America NCC responded on 08/25/2023 11:43 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

SA
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SRIDHAR A.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/26/2023
Verified Review

Within 3 weeks started facing manufacturing defects

1. Bluetooth didn’t allow the receiver hear my voice 2. Apple car play stopped working 3. The plastic cover on rear wheel axle came out Dissatisfied with the quality control and workmanship. A lose nut on the axle and falling out on highway and a plastic part dragging on highway is a huge miss. I had to take exit and tie the plastic piece with my shoelaces. This is ridiculous experience within first month of buying a brand new vehicle.
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Hyundai Motor America NCC responded on 08/28/2023 09:56 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

SP
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SATISH P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/29/2023
Verified Review

Overall not satisfied with the Interior AC and Audio Ports.

Overall not satisfied with the Interior Rear AC and Audio Ports Location and no of ports for Audio. 1. 2nd Row and 3rd Row AC not effective. 2. Storage space is very less with 3rd row seat on. 3. If i use Apple Car play, i cant use the USB for Audio. Limitation to no of Ports.
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Hyundai Motor America NCC responded on 08/29/2023 04:17 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc

TC
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TERRY C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/30/2023
Verified Review

Disappointed with comfort level and Hyundai's lack of integrity.

The seats are uncomfortable and it is difficult to clean the ventilation holes in the seats. The heat/air conditioning vents do not offer enough flexibility/coverage. Hyundai was dishonest regarding the availability of wiring for a hitch for towing purposes.
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