2023 Hyundai Palisade

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)

Reviews


MD
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MATTHEW D.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2023
Verified Review

Poor Experience

Car has had two transmission issues within first month. Brand new car, 350 miles on it. Car has been in the shop more than we have physically had it. Has been a poor experience from start to finish this far.
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Hyundai Motor America NCC responded on 03/24/2023 09:14 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

ML
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MATTHEW L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2023
Verified Review

Got a Lemon

less than 500 miles so far - each week a new issue. Trying to get it in for service but next appointment was several weeks away. Yesterday the AC stopped working consistently and the entire car reset back to factory settings.
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Hyundai Motor America NCC responded on 06/13/2023 01:22 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

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T.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2023
Verified Review

Known defect Hyundai refuses to fix.

Hyundai keeps selling cars with defective 2nd row window tinting and refuses to fix it. They've known about the problem for over a year. A lawyer attempted a class action suit and hyundai's response was the defect isn't that bad. Google "cloudy windows on palisades".
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Hyundai Motor America NCC responded on 06/19/2023 07:13 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

KS
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KRISTINE S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2023
Verified Review

2023 Pallisade Brake system issues

Brand new 2023 Pallisade has a Braking system issue . Unsafe to drive . The dealership has had the car for two weeks and are unable to duplicate the issue . I’m making payments on a brand new car that I can even drive
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Hyundai Motor America NCC responded on 07/12/2023 11:44 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

AD
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ANDREW D.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/27/2023
Verified Review

Car won't start sometimes. It say key in not in the car, when key in on my lap or inside the car

My car 1 yr old. I wasn't able to start my car twice in 1 yr. My car was towed to the dealership for the first time, it won't start. Dealership wasn't able to detect problems, they just unplugged battery and repluged. Second time happens last week 07/18/3023. After I push start button my car didn't start after few sec said I need to put key to the start button ( key battery was replaced) after 10 seconds my car started, but is says key is not in the vehicle while engine is running. At this moment my car is in the dealership for few days . Who know how long it will take them to get diagnostics done.
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Hyundai Motor America NCC responded on 07/28/2023 07:27 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

CB
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CHARLES B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2023
Verified Review

Dealership did not do what was asked to not do

No comment dealer didn’t listen I told them on certain add on on contract 3 times . Why buy extended warranty when I don’t need n was slid in on contact after telling them multiple times I did not not want it .
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Hyundai Motor America NCC responded on 08/11/2023 11:12 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

MM
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MICHELE M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2023
Verified Review

Palisade

Sucks that I have had it 1 month and 2 days and yet I haven’t actually had it for over 2 weeks since it is in the shop at the dealership. Supposed to have fixed it the first time and didn’t and now I’m paying for a tag and payment with a vehicle I haven’t even been getting to use.
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Hyundai Motor America NCC responded on 08/21/2023 10:56 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

AL
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ANDREW L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2023
Verified Review

Became defective at 1300 miles

Door sensor said the passenger door was open. Car brand new was in the shop for a week. Would not recommend also with the recall going on there seems to be no answer to fix. I would not recommend this car at this time
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Hyundai Motor America NCC responded on 08/28/2023 10:04 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

WD
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WISSAM D.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2023
Verified Review

Do not recommend

Safety features are really concerning / very noisy inside/ Starts to have recalls after 1 month of purchasing the newest Pallisade / features start to stop working within 3 months like car massaging system / you could collide with a front car before the car's system recognizes that there is a car in front , but it will be too late .
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Hyundai Motor America NCC responded on 08/30/2023 11:12 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

DN
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DANIEL N.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2023
Verified Review

Wind noise terrible

Wind noise that Hyundai would not fix, little to no support. Pretty wrapper on a junk car. We will never buy a Hyundai again ever in our entire lifetime. If you are tall, the front seats are not comfortable as the front edge of the seat does not tilt up enough to support your legs. As well, the car was pretty noisy in general apart from the wind noise.
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AA
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ALVIN A.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2023
Verified Review

We Purchased a Lemon

Very Disappointed, We purchased a brand new 2023 Hyundai Palisade XRT on June 2, 2023, and it gave multiple error codes on June 7, 2023 and has now been in the shop since June 9(Over 3 Months) with no resolution.
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LS
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LEE S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2023
Verified Review

Awful support of towing drfect by Hyundai

I do not recommend a Hyundai Palisade due to the towing manufacturer defect and Hyundai's unwillingness to fix the defect. I was mislead by the dealership that sold me the vehicle as they lead me to believe Hyundai was working on a solution that would be to the market anytime.
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Hyundai Motor America NCC responded on 09/18/2023 11:01 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

RB
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RAGHUNATH B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2023
Verified Review

Never buying a Hyundai vehicle ever again

Palisade Calligraphy has been extremely noisy at 60+ miles per hour speeds. Took it to 3 dealerships. The customer representative who test drove with me acknowledged the issue and asked me to drop off the vehicle for 7 days. The technicians would never acknowledge the issue and after 7 days they ask me to pick up the vehicle. They don't test ride with me even though I insist. Hyundai knows that their windshield is flawed. They don't acknowledge it and does not fix that either. Logged a case with their customer service, they wants to blame the dealership service but does work with them to fix the actual issue. Horrible experience for a $50000 vehicle. Hyundai has no worth to be in the luxury market.
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Hyundai Motor America NCC responded on 09/20/2023 11:24 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

DL
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DALE L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/22/2023
Verified Review

0

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    Value
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VM
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Vikas Pravinkumar M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/08/2023
Verified Review

Stop making fool to customers

I want an answer to all the issues with my vehicle. If they cannot find the issues which I'm having then it's a Hyundai Car Manufacturing problem. I have all the videos and photos. Those are not fake or made up, this needs to be understood by Hyundai and its employees. I'm not having 1 issue. There are many other things which are not working properly which started from 4th day of my purchase at 190 miles. Total 3 times I been to dealership and 1 more time I'm going. How many times I have to go ? I need an detail answer of the following issues: 1) Engine Control System 2) Driver Seat wrinkles 3) Touch screen not working properly 4) When I'm connected with Bluetooth and then I switch to usb plug in "Not able to hear"
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Hyundai Motor America NCC responded on 11/08/2023 10:44 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MR
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MEISSA R.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

Horrible

The Palisade has had some safety issues. I had mine in the shop more time for safety issues. It stop on the highway and it could of killed my daughter and I. Thank God it didn't. Wouldn't recommend the Palisade
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Hyundai Motor America NCC responded on 11/20/2023 10:08 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

NA
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Nishith P A.
2023 Hyundai Palisade
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2023

Unresponsive HQ. Unresponsive and Unhelpful Dealer, Poor Fuel Economy, Low Value for Money

I posted the following review on 09/29. Received a response that someone from HQ will reach out. But so far neither the dealer nor the HQ has contacted me about my complaints. The dealership was totally unhelpful and only interested in just pushing sales to meet their monthly target. I reported several issues with the vehicle at delivery (including a broken side view fitting and wind noise from the driver side front door window). Initially, the dealership responded and promised to help on the condition that I should not mentioned the issues in the post-deliver survey from Hyundai. When they found out that I had already responded to the survey with a negative feedback about the issues, they went totally unresponsive. The issues still persist and I just gave up trying to approach them. The vehicle performance is no better. Fuel Economy is half of what the window sticker promised. I would have given a higher rating for the vehicle itself, only if the dealership experience was any better.
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JL
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JOHN L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/31/2023
Verified Review

Horrible staff

Horrible staff, I will not purchase from this company again. Otherwise the vehicle is nice. Could use some changes. E Brake engages when door is open and is unsafe. Some control locations could be moved and swapped for ease of reach.
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Hyundai Motor America NCC responded on 01/03/2024 03:36 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

BC
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BRIAN C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2024
Verified Review

Poor customer service

Car is great , Hyundai customer service is very poor. Can’t seem to get a copy of a state title that they need to request. Can’t drive the car because New Mexico requires a paper title and Hyundai can’t seem to be bothered.
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Hyundai Motor America NCC responded on 02/27/2024 08:05 AM
Thank you for sharing your concerns with us. We encourage you to speak to our Hyundai Motor Finance team at (800) 523-4030, so we may further assist. ^cc

RH
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RAYNA H.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/17/2022
Verified Review

Long day at the dealership to purchase. Almost lost the vehicle after it came off the boat because the salesman was out with covid. Could not get no discounts and had to pay for freight even though the dealership did not have any cars available on the lot. It just hasn't been a good experience with the tire pressure indicator continuously coming on.

I've already discussed everything, perhaps this survey should only be this review. I'm tired. Long day at the dealership to purchase. Almost lost the vehicle after it came off the boat because the salesman was out with covid. Could not get no discounts and had to pay for freight even though the dealership did not have any cars available on the lot. It just hasn't been a good experience with the tire pressure indicator continuously coming on.
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Displaying reviews 21 - 40 of 1371 in total

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