2023 Hyundai Palisade

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)

Reviews


KS
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KYLE S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2023
Verified Review

It’s okay

Loved it at first but it’s gotten boring, rides pretty terribly off road (fire service roads) and the abs randomly stutters when I go over bumps or pull into my driveway. The headliner is also stained and water is leaking into it from somewhere along the roof. It’s been like that since the first month I owned it
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Hyundai Motor America NCC responded on 08/22/2023 07:42 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JC
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JESSICA C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2023
Verified Review

LOVE Palisade, but recent malfunctions

The palidade has amazing features and an amazing warranty. That being said, 11 months after purchasing, I am experiencing a dead battery and power steering outages. Service has been difficult to work with, but I am hoping i can love my palisade again! My purchasing experience was wonderful and easy.
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Hyundai Motor America NCC responded on 08/23/2023 01:58 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

JG
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JAMES G.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2023
Verified Review

Missing main accessory I ordered from the factory!

Vehicle was delivered by dealership missing the towing package. Was told parts for this weren’t available at the time my car was being built. Hyundai and the dealership continue to evade responsibility for getting this feature installed. Instead, “go to an aftermarket shop and have them install it. Unprofessional, not acceptable.
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Hyundai Motor America NCC responded on 08/25/2023 04:24 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc

LS
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Lucas S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2023
Verified Review

Ups and downs

It’s got some great features and some features that over time leave something to be desired. In the price range it’s great for the features it offers, but also at the high end of the Hyundais lineup, the quality of vehicles below Palisade seem like there’s more bang for your buck. Santa Fe in the past has been top notch as far as features and quality of product goes for price point. In comparison to the new palisade at a higher sticker price it offers some fun features if they work consistently and correctly and you can drive it more than it is in shop
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Hyundai Motor America NCC responded on 08/28/2023 09:38 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

BB
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BENJAMIN B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2023
Verified Review

Vehicle was purchased as a tow vehicle, to this date the prepaid hitch and wiring harness have not been installed, because of the company claiming moisture and fire possibility of the wiring.

Have been getting the runaround about the company fixing the problem with installation of hitch and wiring harness . Think we should've lemon lawed this vehicle as it has a tow mode but we haven't been able to use it since new for that reason. We bought this car for using it to tow our boat and UTVs. Please rectify the problem.
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Hyundai Motor America NCC responded on 08/31/2023 11:35 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

NR
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NOIRELEN R.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2023
Verified Review

The paint on the front bumper around the lights is peeling off, noise during driving on the driver's side pillar, noise during driving on the back of the roof, my right knee must rest on the center modular (somewhat uncomfortable) and the brand has a fire risk warning for the oil pump, and the only recommendation they make is not to keep the vehicle running in enclosed spaces...

The paint on the front bumper around the lights is peeling off, noise during driving on the driver's side pillar, noise during driving on the back of the roof, my right knee must rest on the center modular (somewhat uncomfortable) and the brand has a fire risk warning for the oil pump, and the only recommendation they make is not to keep the vehicle running in enclosed spaces...
    Value
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Hyundai Motor America NCC responded on 09/05/2023 10:35 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

DW
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Douglas W.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2023
Verified Review

Horrible Service at Dealership

Our new Hyundai Palisade developed a crack on the passenger side rear plastic inside trim that we showed to the service department. If service is going to be this bad, we will be purchasing another Lexus.
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Hyundai Motor America NCC responded on 09/12/2023 01:28 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

AK
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ADAM K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/13/2023
Verified Review

Quantity of features and style is excellent. Execution of some features is just ok.

The car looks like a luxury car but some of the features fall flat upon execution. An example, the headlight auto on/off feature seems like a gimmick since it comes on with the slightest of non-sun light (ie, going under a bridge, going next to a tree, light clouds) - and if goes on/off ALL the time. Also, if you are expecting to have a factory installed trailer hitch, don't trust what the salesman tells you. As of this review, it has been over 5 months that there has been an issue and the factory still has not fixed it. Do your research. Finally, the car does drive very nicely and the issues listed are more of a large annoyance (at least for me) but don't seem to affect the engine or quality of the ride.
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Hyundai Motor America NCC responded on 09/13/2023 03:20 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

TC
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TAD C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2023
Verified Review

It's nice looking. Too much is too much.

Between the emails and text messages, it seems this car is monitored for every mile you travel, where you go, how long you drive, how well you drive, etc. probably collecting that information to sell. In addition to being constantly monitored, the car options can be difficult to use because of over complicating basics like cruise control and automatic dimming headlights.
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TG
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THOMAS G.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/06/2023
Verified Review

Oil Consumption, frustrated consumer

Purchased Tucson and Palisade, very disappointed with Hyundai, will not recommend to other and will not purchase again. Hyundai is aware of oil consumption problem and engine ring problems but will not address. Just bad business. Very very disappointed, lost thousands of dollars with Hyundai.
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Hyundai Motor America NCC responded on 10/06/2023 02:19 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

TS
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THAKUR S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/23/2023
Verified Review

Need more power and braking

Needs more powerful engine , better breaks, better audio and AirPlay , the sound quality is bad w even though I bought the top trim, the engine lacks power and the breaking is bad bit undersized for this size car
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Hyundai Motor America NCC responded on 10/24/2023 08:32 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

BS
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BOJANA S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/24/2023
Verified Review

Parts availability is very bad, a car is very easy to steel

I really like Hyundai cars, but we had to switch to a car that has its parts available and is harder to steal. We will not suggest Hyundai to anyone for these two reasons. In DC, they are only stealing Hyundai's, and unless you have a garage, don't buy one - even if their key gets stuck in the ignition , insurance will total your car. No service would repair it. When our car got hit, we had to wait 4 months for parts.
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Hyundai Motor America NCC responded on 10/24/2023 08:39 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JK
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JAE K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/03/2023
Verified Review

Sales person need to take some training not to lie to the clients

The vehicle is good but the sales person needs to take integrity training or something else. He was lying to sell the vehicle and had no idea about the car. After selling it, they don't care anymore. I need to talk to someone in your company regarding this issues. I purchased 2 cars from 1 sales person. He was lying about everything to me to sell it. I don't know what kind of training for sales person when your company is hiring people. Did your company teach the sales people how to sell the cars by lying to the clients and giving hard time ?It's sad. I thought Hyunday is great company but No more to me.
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Hyundai Motor America NCC responded on 11/06/2023 02:54 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

EM
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EILEEN M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/18/2023
Verified Review

cannot provide a summary until problems with vehicle are addressed.

nice vehicle for everyday use. would like a little higher towing capacity, but not bad. mpg could be better. service is beyond terrible, as it was years ago when i stopped buying hyundai (from 2003 to 2008 i bought several hyundais, maybe 5 or 6, but once ft myers florida dealership started screwing me on servicing and denied damaging my car, i stopped buying hyundai. after 14 years i gave hyundai another chance, big mistake, dealership in fort myers fl. is worse now.
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Hyundai Motor America NCC responded on 11/20/2023 02:15 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

HP
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HEMESHKUM P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/20/2023
Verified Review

Nice car bad quality and service

Nice car bad quality and service nice ride but noice issues inside Fun to drive nice roomy inside just little little small issues need fix and improve next suv ……………………………………………………………………………………………………….
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Hyundai Motor America NCC responded on 11/20/2023 11:37 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

KS
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KAORLINE S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2023
Verified Review

Needs work

Hyundai Need to fix we’re the condenser won’t get hit so much by rocks and it needs a bit more room won’t recommend for people with kids that need to be in a car seat or if u have more then 3 or that need to be in and out the car it gets complicated to move around in the car
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Hyundai Motor America NCC responded on 11/28/2023 02:07 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

SP
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SERGIU P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/12/2023
Verified Review

disapointed

Ultrasonic error issues started after 3 month of drive. I bought Palisade limited explicitly, having 2 teenager sons I intended to ease their driving experience Loosen feeling in wet conditions. Disappointing service: I scheduled a service in November having an available spot in June 2024
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Hyundai Motor America NCC responded on 12/13/2023 12:12 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

EN
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ESTELL N.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/03/2024
Verified Review

Over priced

It does not hold its value after one year, I was over charged $5000 they only wanted to give me 40000 after paying 55000, it’s a nice car but not worth the money they charged, it doesn’t get very good gas mileage
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JT
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JOHN T.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2024
Verified Review

terrible

The buying experience with Hyundai is a disaster. When completing the purchase when filling out the paperwork, they were hard hard selling me for extra coverage and warranty work. when I tried getting service they were very rude and did not even know there was a recall. They said I had to make an appointment and bring it in to see if it needs one. With a few hundred miles on the car, I blew a tire. It was defective, and they would not replace it, I have complained and try to get the Trailer Hitch that is advertised. They list how it can’t be seen a talk about it and all your ads and yet it’s not available. When I bought the car I told him I needed a trailer hitch they said it has one it was just concealed. It does not have one. All your ads said it has one. Your manual says it has one there is not one available with the harness , I would not recommend this car because the follow up from Hyundai is nonexistent. Once you drive it off the lot all interaction is stopped.
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Hyundai Motor America NCC responded on 02/13/2024 10:47 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JT
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John T.
2023 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2024

not good

The car was supposed to come with a trailer hitch. It is advertised coming with it. The dealership said it had one, but it was just concealed. There is not a wiring harness for this car. I also had a flat tire after a couple hundred miles because of a defective tire. It cost $500 and it was not covered by warranty. I tried bringing the car in for recall, the dealership didn’t know about it and said I had to bring it in to have it inspected before they could even make an appointment to fix it, Hyundai has been completely unresponsive to any of my questions complaints. Anything it’s once you drive off the dealership you are forgotten. This will come back to haunt Honda as long as they try selling cars in the United States for the above reasons is why I would never recommend a Hyundai to anyone. When people see my car and ask if I would buy another one, I say emphatically no. I would like to have my money refunded so I could buy a different car.
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