2023 Hyundai Palisade

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)

Reviews


KD
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KATHRYN D.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2022
Verified Review

Don’t do it.

I’m very unhappy. The headlights are the worst. Visibility is poor. The engine revs unexpectedly when driving uphill and downhill driving. Interior is poorly designed. Center console is absolutely terrible. There are weird glares. Cannot turn off interior cubby light. You don’t think about how much cup holders make a difference in the daily convenience until they are poorly designed. If this vehicle was a shirt, I would take it back or throw it out.
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MJ
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MICHAEL J.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/28/2022
Verified Review

$50,000 PAPERWEIGHT

CAN'T USE THE CAR FOR TOWING AND THAT'S WHY WE BOUGHT IT! Phil Long Hyundai now has our money, so they aren't concerned at all that we bought a car to use with our camp trailer and can't use it. No tow wiring available to 2023, but when we bought the car they promised to install it because we had lots of plans made to use the Palisade to go camping with our trailer. Now they say it isn't available and apparently they just think that answer is good enough. It is NOT.
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JL
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JOHN L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2022
Verified Review

ECS issue made brand new auto undrivable at 2000 miles. Sitting at dealer. I have no idea if/when it will be fixed.

ECS issue made brand new auto undrivable at 2000 miles. Sitting at dealer. I have no idea if/when it will be fixed. Dealer very unhelpful and unsympathetic....................................................... .
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Hyundai Motor America NCC responded on 10/04/2022 12:35 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

GB
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GUILHERME B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2022
Verified Review

system interface really bad

Apple CarPlay should be wireless, ventilation system should remember my choices and car should lock doors automatically Apple CarPlay should be wireless, ventilation system should remember my choices and car should lock doors automatically
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Hyundai Motor America NCC responded on 10/12/2022 11:30 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

JC
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JOANNE C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/18/2022
Verified Review

Back in the shop after 6 days

Long time Hyundai driver. New car started throwing major codes 5 days after purchase. Has been back a dealer for almost 5 weeks and still no resolution. Hyundai corporate seems to not respond to dealerships repeated pleas for help in resolving the issues.
    Value
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Hyundai Motor America NCC responded on 10/19/2022 12:25 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

KB
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KENNETH B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2022
Verified Review

Scary

My truck online say certain things come with but mines actually have accessories missing if I could take it back I would I hear dealerships say the charge mines went up 7000 over so I’ve learned a hard lesson you can’t trust dealership’s they’re are some shady people working for them
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Hyundai Motor America NCC responded on 10/19/2022 01:57 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JC
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Joanne C.
2023 Hyundai Palisade
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2022

No Contact from Hyundai as promised - 2023 Palisade still not out of shop

UPDATED REVIEW - The dealership called yesterday. The part finally came in that the Hyundai engineers said would finally resolve the issues with our new Palisade. It was installed and the warning codes still continue to pop up. Now the engineers want my dealership to replace the entire front electronic/camera/sensor wiring harness! It's been six weeks now - I guess I'm going to have to escalate this to the NHTSA and file complaints with the BBB since Hyundai will not contact us or offer any solution that works to fix our brand new Palisade. We've been driving Hyundai for over 20 years now...... maybe it's time to look at another brand.
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DO
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DARRACK O.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2022
Verified Review

a swing and a miss...

This car is like a pig with lipstick. The underlying quality of the car is poor, and the features are poorly designed. I am a Software Architect and a car buff, so these issues are incredibly upsetting because I know it can be better, but this is an example of cost savings mixed with laziness. Then on top of it you charge the price of a luxury car...
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KC
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Kathryn C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2022
Verified Review

2023 Hyundai Palisade Issues

Our 2023 Hyundai Palisade Limited Edition drifts to the right at all speeds on all kinds of roads. We have driven it less than 1000 miles in the almost four months we've owned it because of this. As of this writing, the dealership we purchased it from has not corrected this issue, although they continue to work on it.
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Hyundai Motor America NCC responded on 10/31/2022 09:12 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

MK
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MARK K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2022
Verified Review

Sunroof shattered within first month while driving.

My family and I did extensive research before buying a car. I test drove nearly every 3rd row vehicle available and spent months picking our the perfect family car for my family which has 3 kids under 5 years old. The car was great until it wasn't. As I was driving down the highway with my family, we heard what sounded like a SHOTGUN go off. It scared us and thankfully, I was able to keep control of the car. The sunroof Exploded/shattered. Upon further review, this is a more common problem than you would believe. Hyundai has had the most instances of sunroofs randomly exploding. Thank God my children, wife, and myself were not injured during this event. The car is currently in the shop getting repaired. I believe Hyundai will do right by my family and replace the sunroof as a warranty claim but it is a major inconvenience to not have our brand new car that we waited 6 months for to arrive (we had to order it). We have had it for less than a month and already in the shop for repair. We LOVED the car prior to the sunroof exploding and now will be scared to drive the car moving forward once we get it back worried the sunroof may shatter again. This needs to be addressed/recalled if it is a design error.
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Hyundai Motor America NCC responded on 12/07/2022 11:04 AM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

JZ
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JIANG Z.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2023
Verified Review

Vehicle stayed in dealers service department most of the time since delivery, reliability concern

A couple of exterior & interior problems have been discovered since delivery of the vehicle, including the front bumper latch, front skid plate, and 2nd and 3rd-row seat stain. As well as the navigation/entertainment system completely not working all of a sudden during vehicle start-up in a morning. Completely dissatisfied with the build quality of the vehicle, as well as the availability of replacement parts. The vehicle has been staying in the dealership's service department for more than 60 percent of the time since delivery.
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Dakota H. responded on 01/17/2023 11:26 AM
We're sorry to learn of your experience, Jiang. We have directed your concerns to one of our corporate representatives. They will be reaching out to you to discuss your situation further. Thank you. ^cc

PP
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PAMELA P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
Verified Review

Vibration, suspension and interior noise

Test drove a palisade that was on the lot, base model. Fell in love. The vehicle purchased was in transit, wanted a little bit of an upgrade than just a base model. 2nd time taking it to the dealer for vibration. Feels like you are sitting in a massage chair while driving mostly felt in steering wheel and gas pedal. Passenger also feels. Road boise is very load. Seems like you even have a window down. Have also experienced a lag when pressing the gas pedal at times
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Dakota H. responded on 01/25/2023 02:48 PM
We're very sorry to learn of your experience, Pamela. Please know that we have created a case and assigned it to one of our corporate representatives. Following a thorough review, they will be reaching out to you to discuss your situation further. Thank you. 

AM
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ANTHONY M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2023
Verified Review

advertised as tows 5,000 pounds. not capable of towing anything requiring lights!

hate driving a vehicle i bought to tow and i cant because no hookup for trailer lights ..
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Dakota H. responded on 02/01/2023 09:18 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

RT
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RICHARD T.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2023
Verified Review

2023 Palisade SEL Premium

I owned this vehicle since Oct. 2022 and now has 3,700 miles as of Feb. 2023. Mileage is about half highway and city driving with average fuel economy about 19.5 mpg. The handling and ride quality are very good and also the braking. Acceleration is adequate for an SUV of this size and the interior is nicely appointed and comfortable. Overall I would say it is above average in its class.
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AM
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ANA M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2023
Verified Review

Horrible customer service from general manager in keys Hyundai in van nuys

Horrible customer service from general manager in keys Hyundai on van nuys. Case manager never has call me it’s been 2 weeks no call haven’t been acknowledged as a customer Overall horrible experience
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Dakota H. responded on 02/22/2023 01:30 PM
We're very sorry to learn of your experience, Ana. We have reached out to your case manager, as well as their leadership. They will be reaching out to you to discuss your situation further. Thank you. 

AH
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ALEXANDER H.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2023
Verified Review

Engine died four different times while driving

Within the first two days, the car died four times while driving. If we would have been on the freeway we would have died. We are scared to drive the car for fear it will happen again. I would recommend avoiding this car
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PS
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PAULA S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/07/2023
Verified Review

Lied too!

Be advised, the 2023 Hyundai Palisade is not equipped to install the tow package with wiring for tow lights. This is due to the 2022 and older model wiring potentially catching fire, it was decided (WITHOUT TELLING THE CUSTOMER BEFORE THE SALE) to NOT to install wiring. The website provides false advertising in regards to this feature.
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Dakota H. responded on 03/07/2023 01:54 PM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

AK
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ALEKSANDR K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2023
Verified Review

two months of driving

Vibration when moving is felt in the legs. It's not what you expect from a new $50,000 car. Vibration when moving is felt in the legs. It's not what you expect from a new $50,000 car. Vibration when moving is felt in the legs. It's not what you expect from a new $50,000 car.
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AJ
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Audra J.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2023
Verified Review

Brand New Car Unsafe to Drive

I owned a 2020 Palisade and loved it. I was in a serious accident and the car was totaled. It was a traumatic experience, but I was pleased with how my vehicle responded to the accident. I knew I wanted another Palisade and bought the 2023 Calligraphy Palisade ($61,000 investment) without considering any other car. Now I'm living in a nightmare! I have owned my car for five weeks. I have driven it for two total weeks and the rest of the time it has been at the dealership’s service center. In the first week of driving my car, two times I experienced the following: the car suddenly started to jolt (one time to the point of my head whipping forward and flying back), decelerated and then was unable to accelerate even when the gas pedal was pushed all the way down. On one of the two occasions, I had to put on the hazard lights and pull to the side of the road to avoid a rearend collision because a car was approaching behind me. There was no warning this would happen and there were no service lights that lit up on the dash. The car was at the dealership’s service center for two weeks. They told me they couldn’t duplicate the problem, that Hyundai had not had other similar complaints, that sometimes things like that happen and they’re just a fluke and that there was nothing else they could do for me. Well, the same situation happened a third time (at 721 miles) while my husband was driving it with my daughter in the car - which was our second week of driving the car. He, too, had to put on the hazard lights and pull to the side of the road to avoid a rear end collision. I own a brand new car that my husband and I do not feel safe in since we don't know if this situation will repeat itself and we could get hit from behind! Driving it is a hazard for those in our car and others on the road. If my car is suddenly jolting and decelerates, I could get hit by a car driving at normal speed behind me. I’ll repeat it again … I own a brand new car that I feel unsafe in. It’s at the dealership again to see if they can find the problem and fix it. I opened a case with Hyundai and a case manager called me to share his name. I am beyond disappointed and upset and expect that Hyundai will make this situation right. They went from having me as Hyundai Palisade ambassador to a client who is questioning the safety of my brand new Palisade. Hyundai, I hope you make this situation right by ensuring that by some way I have a brand new Palisade that operates correctly and that I can drive feeling confident in my safety. I will rate some of the characteristics of the car high, but when it doesn't perform and isn't reliable, does the interior or exterior does matter? No.
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NL
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NORA L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2023
Verified Review

Don’t waste your money

Headlamps are terrible. Big shadow on left side making it dangerous to drive in rural areas at night. Going over bumps on road is even worse. The dealership pretended to “fix” problem but changed nothing and basically said, oh well, it’s yours now.
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Hyundai Motor America NCC responded on 03/23/2023 10:13 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

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