2023 Hyundai Palisade

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1393 Reviews)

Reviews


NA
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NISHITH A.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/29/2023
Verified Review

Unresponsive and Unhelpful Dealer, Poor Fuel Economy, Low Value for Money

The dealership was totally unhelpful and only interested in just pushing sales to meet their monthly target. I reported several issues with the vehicle at delivery (including a broken side view fitting and wind noise from the driver side front door window). Initially, the dealership responded and promised to help on the condition that I should not mentioned the issues in the post-deliver survey from Hyundai. When they found out that I had already responded to the survey with a negative feedback about the issues, they went totally unresponsive. The issues still persist and I just gave up trying to approach them. The vehicle performance is no better. Fuel Economy is half of what the window sticker promised. I would have given a higher rating for the vehicle itself, only if the dealership experience was any better.
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Hyundai Motor America NCC responded on 09/29/2023 04:19 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MD
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MATTHEW D.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/30/2023
Verified Review

Nanny state automatic lock that cannot be disabled and underpowered engine

Hyundai engineers don't respect you. They decided no person would ever want to leave their own car unlocked in their own garage, so they built in a "feature" that automatically locks the vehicle for you if you don't open a door soon enough after unlocking the car with the fob. In practice, this almost always means putting down everything you're carrying out to the car to dig the fob back out of your pocket to re-unlock the vehicle. Do this in the cold and snow or pouring rain often enough, and it gets old and tiresome pretty quickly. Hyundai could have allowed owners to disable this "feature" but chose not to. I did not discover this "feature" until it was too late.
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Hyundai Motor America NCC responded on 10/30/2023 11:38 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

MJ
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MELISSA J.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/05/2023
Verified Review

Looks So Good But Do Many Issues

Looks good but the Hyundai of Wesley Chapel has been so horrible in acknowledging or repairing anything. My vehicle has electrical issues. Won't lock or unlock daily. USB port short, Radio short, seats won't go back or forward as they are supposed to, etc. Many, many dealership visits and videos and still I got the run around. Frustrating!
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Hyundai Motor America NCC responded on 11/07/2023 02:00 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

MM
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MICHAEL M.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/26/2022
Verified Review

Sound quality and comfort

I would much rather be driving my Tahoe and or dam ram diesel, sound quality is better in both of my previous vehicles, space was clearly better. Though the stylish part of this palisade is much better. Does not out weigh how the service department treated us and the misinformation on this brand new vehicle
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Dakota H. responded on 08/26/2022 06:55 AM
Thank you for providing your feedback, Michael. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

SE
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SARAH E.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2022
Verified Review

SEL w/Premium Package

While there are some nice features, the dealership was misleading about some key items. H-Tex is NOT leather, no sunglasses holder, seats do not fold automatically, appearance is not consistent, and more.
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JA
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JOANNA A.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/26/2022
Verified Review

Not sure I made the right decision!

I’m not sure I made the right decisions on getting this fully loaded SUV. No more than 2 weeks after my buy, I am already having trouble. Maybe too much technology. It was a lot of money for the top of the line model.
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MK
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MAHDI K.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/11/2022
Verified Review

Please contact me

Please contact me, my car has safety issue. I bought it for towing my camper but unfortunately I found it has firing towing wiring open case for recall and it is still under investigation. ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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Hyundai Motor America NCC responded on 10/12/2022 09:15 AM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

TT
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TOMOR T.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/02/2022
Verified Review

Spacious family vehicle

If it didn’t meet my expectations id doesn’t mean you won’t likely it , we have to be positive and go drive it. The biggest problem are the dealerships they’re explanation's of the car, pricing etc
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BB
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BLAKE B.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2022
Verified Review

Vehicle isn't worth the money

For 58k I would seriously look elsewhere hyundai doesn't have a good reputation for customer service and that's holding true on my vehicle. I had seat failure from day one and was at the dealership for 21 days hyundai gave me a loaner for which I accepted considering i traded my vehicle in and had nothing else to drive so I asked for them to make my first payment and was told the loaner was all they could do. If their customer service was better I would rate higher but that is just as important as the vehicle itself.
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Hyundai Motor America NCC responded on 11/08/2022 12:52 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

TS
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THAKUR S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2022
Verified Review

Overall needs improvement

Needs better brakes, needs better audio system has premium audio system however the sound quality and sounds level are low, needs more power , and less road noise. All these things can be improved. The ride quality can be better.
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Hyundai Motor America NCC responded on 11/17/2022 10:19 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JG
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JANICE G.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2022
Verified Review

Expensive, loaded and not loaded

Spacious, great lights, app is awesome, smooth ride, good gas mileage, but those are the only features Ive been impressed with. If I could return this I would and select less expensive car with mire features, guess I hadnt realized how spoiled I previously was and prior car didnt cost this much.
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RS
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ROMAN S.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/11/2022
Verified Review

Love the vehicle, except for the whistling noise during driving.

Love the vehicle, except for the whistling noise during driving. Overall happy with the interior and front of the vehicle. The purchase was quite urgent so was forced to pay the dealership mark-up. Quite unhappy about this! Absolutely insane that I cannot simple order the vehicle online and pay directly. I had to deal with a bunch of intermediary people to be able to buy the vehicle + deal with constantly increasing fees through the process. Apart from this, quite happy with the vehicle itself.
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Hyundai Motor America NCC responded on 12/12/2022 02:33 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

CH
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CHARLES H.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/23/2022
Verified Review

‘23 Hyundai Palisade

Vehicle is what you expect for the price point and brand. Just a family suv for those that need more passenger space. Everything about the vehicle is just okay. Gets you and family from point A to point B.
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DW
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DAVID W.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/04/2023
Verified Review

Na

Two problematic issues were noticed soon after taking delivery of the 2013 Palisade Caligraphy First, wind noise issue, primarily from drivers-side window when reaching speed in excess of 35 mph. Second is discovering no factory hitch upon removing the rear bumper center removable piece as I needed to retrieve my boat. Unbelievable that Hyundai markets towing capability yet no hitch on the top trim Calligraphy. Add to this was told by dealership it came as standard.
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Dakota H. responded on 01/04/2023 08:30 AM
We're very sorry to learn of your experience, David. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. 

RR
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redacted r.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/05/2023
Verified Review

Great vehicle, poor dealership experience

I love the car so far, have driven it for only 2,000. But the dealership experience have been very poor and may think it twice before buying another Hyundai unless the dealership experience improves.
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Dakota H. responded on 01/05/2023 11:45 AM
We're very sorry to learn of your experience, Carlos. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you.

NC
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NAGA C.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/06/2023
Verified Review

Vehicle is good for price but most of the features are covered in Calligraphy model. Although i bought limited edition, i dont feel it has good features compare to SEL model

Plastic and leather used for interior are not good quality. I expected better quality of a sound system since it is a Harman Cardon but it is not impressive and not able to enjoy the music while driving
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RL
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RACHEL L.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/19/2023
Verified Review

Beautiful Car, Horrible Ride Quality

When I first got my vehicle on 12/2/2022, the vibration was so bad it was shaking the entire car and was extremely loud. Grappone Hyundai in Bow, NH determined that 3 out of 4 tires had such excessive flat spots from the factory that they could not balance them out. They then replaced 3 out of 4 and it got better but not 100%. I then heard a pulsating noise when driving in between 60 and 70 MPH. They stated the drive shaft was manufactured out of balance, so they replaced that. I called them saying it was still doing it and they stated it was a characteristic of the car and they drove another Palisade and heard the same thing. It was then vibrating bad AGAIN like it was before the drive shaft replacement, immediately after I left (accelerating from a stop), and they stated "well it was sitting for a couple of days before you picked it up so it's probably just a small flat spot and it'll work itself out. Drive it for the week." I was upset because no one called me to tell me it was done. I had to call THEM at 11 and ask if it was done so I could pick it up on my lunch. I then drove it for the week and it did not get better, it actually got worse at speeds around 75MPH. I also had a slow leak in the rear driver side tire. I brought it back AGAIN, and they stated nothing was wrong with the vehicle aside from a nail in the tire. They patched the nail hole and said I was good to go. It is still not better and I am bringing it to my mechanic on 1/27 to take a full look at it and determine what is wrong, because the dealership is telling me it's a "Characteristic" of the car and that it rides a little rougher because I went from a sedan with 19" rims to an SUV with 22" rims so it "Rides like a truck." For me to spend over $50k on a car that is supposed to be similar to luxury vehicles, I'm really upset because my previous sedan that is now 7 years old and half the cost drove better than my Palisade Calligraphy.
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Dakota H. responded on 01/19/2023 01:33 PM
We're very sorry to learn of your experience, Rachel. Please know that we have created a case and assigned it to one of our corporate representatives. Following a thorough review, your case manager will be reaching out to you to discuss your situation further. Thank you. 

SP
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SVETISLAV P.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/26/2023
Verified Review

Mpg

Not happy with mpg/fuel consumption as it is far from what was advertised when I purchased the vehicle, no matter how soft I drive it, there is no way to get over 19 mpg when you're driving in the city
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Dakota H. responded on 01/26/2023 08:44 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

JO
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JOHN O.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/27/2023
Verified Review

Good features/questionable electronics quality

4k miles on it and it has been in for repair for faulty radio and drivers side door handle not locking/unlocking with key fob in pocket. Fixed once and stopped working after a few days. Waiting to get it fixed again. Questioning quality of electronic system.
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Dakota H. responded on 01/30/2023 11:37 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

SR
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SABARINATH R.
2023 Hyundai Palisade
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/03/2023
Verified Review

Not so great for a person coming from Odyssey

Got Check Engine light within the first 2000 miles. Cargo space is very less and the brakes to be pressed hard. 2023 model not having wireless car play is a drawback. heard wind whisper from passenger side when riding at 40 miles speed
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Dakota H. responded on 02/06/2023 07:55 AM
We're very sorry to learn of your experience, Sabarinath. Please know that we have created a case and assigned it to one of our corporate representatives. Following a thorough review, they will be reaching out to you to discuss your situation further. Thank you. ^cc

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