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SureCritic / Makes / Hyundai / Palisade / 2025

2025 Hyundai Palisade

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3024 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3024 Reviews)
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Reviews

JL
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Jody L.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2025
Verified Review

Not reliable

Multiple factory issues
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Hyundai Motor America responded on 08/19/2025 06:35 AM

Hello JODY, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc
JV
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John V.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2025
Verified Review

Don't Trust it

Check engine light on at less than800 miles, the at 900 miles camera behind rear view mirror dies causing all kinds of warning lights to flash. Dealership fixed camera but could not fix problem with backfiring g with any certainty. Neither corporate nor dealership did anything about issue!
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Hyundai Motor America responded on 08/21/2025 11:58 AM

Hello John, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
ST
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Shadow T.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

Issue after issue

I leased a brand new 2025 Palisade with less than 50 miles on it. Within a week the problems started. My engine cut off on me as I was driving down the freeway, and then wouldn’t restart. Grounds were faulty, catalytic converter went bad, and an o2 sensor went bad. After almost two months of repairs I got it back. Now, with less than 3,000 miles another catalytic converter has gone bad, and there’s a recall on the seatbelts. Consider your safety and go with a 2023 or older.
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Hyundai Motor America responded on 09/18/2025 07:26 AM

Hey Shadow, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
GA
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Gloria A.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2025
Verified Review

Failure sunroof drain

Since purchasing my vehicle, I have discovered a serious installation failure in the panoramic sunroof drain. This issue only became apparent after the purchase, and it raises significant concerns about the safety, long-term reliability, and value of the vehicle. When I first brought the vehicle in for repair, the process took approximately two weeks. During that time, it was also sent to an auto body shop to address minor scratches present when I purchased the car. While the vehicle was at the dealership, it sat with water inside for an extended period. When I was told to pick up my vehicle on August 8th, no inspection had been completed to address this water issue. As shown in the attached pictures taken that same day, the water remained in the car. After I pointed this out, the dealership sent the vehicle to a detail shop. It remained there for another week, only to be returned to me dirty, scratched, and with additional interior damage. I refused to accept the vehicle in this condition, and the dealership then kept it again to attempt further repairs and detailing. I finally regained possession of my car on August 15th, after being without a vehicle for nearly three weeks due to the service department’s lack of attention to detail and poor care of my property. In addition, the service center failed to properly document everything that occurred, which further demonstrates a lack of professionalism, accuracy, and accountability in handling this matter. Beyond the inconvenience, I am deeply concerned about the long-term effects of water intrusion in the vehicle’s interior. Prolonged water exposure can cause: Mold and mildew growth, leading to persistent odors and potential health risks. Interior damage to carpet, seats, and trim materials. Electrical issues, as wiring and connectors under the seats and carpet may corrode or short over time. Rust and corrosion on hidden metal components, compromising vehicle safety and structure. Reduced resale value, since a history of water damage significantly devalues a vehicle. What concerns me most is the long-term effect this situation will have if Hyundai does not agree to repurchase the vehicle. I would be left with a defective product that may cause ongoing problems, safety concerns, and a financial burden over time.
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Hyundai Motor America responded on 08/28/2025 10:13 AM

Hello Gloria, We appreciate your feedback, please continue to work with your case manager. ^cc
DB
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Dylan B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2025
Verified Review

Multiple issues.

multiple issues before my first oil change.
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Hyundai Motor America responded on 09/02/2025 10:09 AM

Hello Dylan, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
HP
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Hardik P.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2025
Verified Review

Vehicle is good overall

After sale not good
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Hyundai Motor America responded on 09/04/2025 11:50 AM

Hello Hardik, We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
JC
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Jeffrey C.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

Vehicle creaks when turning

The creaking noise hasn't been eliminated
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Hyundai Motor America responded on 09/18/2025 07:19 AM

Hey Jeffrey, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
KC
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Kathryn C.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

My car dies all the time

My car dies all the time
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Hyundai Motor America responded on 09/18/2025 07:20 AM

Hey Kathryn, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
KD
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Kathryn D.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2025
Verified Review

2025 Palisade x2

This vehicle was brand new when i bought it. within 6 days, service lights came on and my entire dashboard shut off. after over a week in the service department at the dealer, i was told they still weren’t able to fix it. i was given a replacement palisade that i have had for a month. the air conditioning is already out in the BRAND NEW replacement palisade. it’s too bad im stuck with this car. i will NEVER buy another hyundai and will caution others to not buy hyundai either.
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Hyundai Motor America responded on 09/16/2025 08:25 AM

Hey Kathryn, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
SS
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Siddesh S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2025
Verified Review

I purchased a new Hyundai palisade and I do not like the comfort

Toyota is better then Hyundai palisade
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Hyundai Motor America responded on 09/16/2025 01:02 PM

Hello Siddesh,

Thank you for sharing your feedback regarding your vehicle and experience thus far.  ^cc 
FH
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Faye H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

I am not satisfied

I was confused when I bought it
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Hyundai Motor America responded on 09/17/2025 10:59 AM

Hello Faye, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
CM
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Candice M.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2025
Verified Review

Very disappointed in Hyundai

If only they would take pride in delivery
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Hyundai Motor America responded on 09/18/2025 10:21 AM

Hello Candice. Thank you for sharing your feedback regarding your vehicle. ^cc 
CS
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Christopher S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2025
Verified Review

Poor

The venelated seats on the driver's side make a loud ringing noise while running. Probably a bad bearing or something. The other seats are alot quieter. The front end chips very easily, I have had many cars and no chips on the front end. This one already has 7 chips in the black gloss paint with only 2k miles and I don't do much highway driving at all. It's sad to buy a new car and these issues are here.
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Hyundai Motor America responded on 09/30/2025 02:34 PM

Hello Christopher,

We are really sorry to hear about your experience with your 2025 Palisade. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
SK
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Susan K.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2025
Verified Review

Will never buy another Hyundai

Bought my Hyundai new less than 3 months ago! One day I was stopped in traffic and it turned off. Eventually I got it back on and it did it again. They can’t figure out why and won’t lemon the vehicle. I feel really unsafe driving it.
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Hyundai Motor America responded on 09/30/2025 02:31 PM

Hello Susan,

We are really sorry to hear about your experience with your 2025 Palisade. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
BH
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Brian H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/27/2025
Verified Review

Safety issue

Can’t enjoy it or make money because of a recall 1 week after purchase.
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Hyundai Motor America responded on 09/29/2025 06:32 AM

Hello Brian, we are really sorry to hear about your experience with your 2025 Hyundai Palisade. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
LT
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Lisa T.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2025
Verified Review

Brakes FAILED with less than 500 miles on car

Purchased the 2025 Palisade. It had 221 miles on it when I bought it. Within the first 3 hours of driving I had a paint chip out of the front black grill. Then, within one week of driving (thankfully it was a local trip) my brakes failed. Luckily, I had enough strength to drive it home. Car was towed to dealership and a loaner was given to me to drive. After having my vehicle 10 days, the service department replaced the master cylinder and bled the brakes 4 times before saying it’s ready. I asked the GM to drive it home overnight to make sure it was safe and he stated he had 2 little girls that he didn’t feel comfortable putting in the car so he didn’t want to do that. He knew that if he couldn’t feel safe with his family in the car how could I. He was so understanding and was able to assist me in getting a different car for around the same price without settling for less of a car.
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Hyundai Motor America responded on 09/30/2025 08:25 AM

Hello Lisa,

Thank you for sharing your feedback on your 2025 Palisade. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
CG
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Carmen G.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/29/2025
Verified Review

The car maybe good, but Hyundai Finance is terrible

The car maybe good, but Hyundai Finance is terrible and affects all the car experience. Terrible customer service
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Hyundai Motor America responded on 09/29/2025 12:26 PM

Hello Carmen, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
MS
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Marvin S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2025
Verified Review

Palisade

Poor service and many lies from sales personnel minor problems with Android auto not working from day one
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Hyundai Motor America responded on 10/08/2025 02:25 PM

Hello Marvin, We’re so sorry to hear about your experience with one of our dealerships.  Each dealership runs its own operations, but we still hold them to the highest standards. We'll share your feedback with their management team. ^cc 
DJ
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Daniel J.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/09/2025
Verified Review

No customer service. Car has been in the shop 38 days.

Poor customer service. Poor everything. Do not return calls. Bought the car at the end of July. Has been in the shop38 days.
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Hyundai Motor America responded on 10/10/2025 07:10 AM

We are sorry to hear about your experience, Daniel. We will forward this information to your case manager for further review. ^cc
AA
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Angelica A.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2025
Verified Review

Regret purchase

Transmission gave out after having it for only 3 weeks. Left me stranded and had to be towed to a service facility. Horrible communication from Hyundai facility.
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Hyundai Motor America responded on 10/07/2025 06:41 AM

Hey Angelica, thank you for sharing your feedback regarding your vehicle and we are really sorry to hear about your experience.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you still have any questions or concern about transmission please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
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