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SureCritic / Makes / Hyundai / Palisade / 2025

2025 Hyundai Palisade

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3009 Reviews)
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3009 Reviews)
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Reviews

BV
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Barry V.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2025
Verified Review

Terrible noise at 1 month old!

We purched our Calligraphy model Palisade on 7/27/25. About a month in there was a low noise grind on acceleration. After 2-3 wks the noise got louder and more often. We took it into Temecula Hyundai 9/23/25. After a week I needed my car back for out of town family for the weekend so we picked it up 10/1/25. The service department has no idea what is causing it and says they have been working with Hyundai. We returned the car back to service 10/7/25. We are frustrated that no one knows how to fix the problem and when we call Temecula Hyundai we do not get calls or texts returned. My husband evenn left a message for the GM with no response. He had to physically drive down there to speak with someone.
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Hyundai Motor America responded on 10/07/2025 12:35 PM

Hello Barry, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
CB
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Christopher B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2025
Verified Review

Check engine after 2 months

After driving for only a few weeks, before the first oil change I ALREADY have to get it serviced for a shifter malfunction, powertrain check engine malfunction, the power seat won't go backwards...shall I continue? This is embarrassing...I got the highest trim level and I feel like I am driving a lemmon.
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Hyundai Motor America responded on 10/08/2025 11:29 AM

Hello Christopher, 

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc 
PR
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Paul R.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2025
Verified Review

Great except for the recall.

I bought this as a commercial vehicle and now it's just a multi-ton paperweight. I can't use it while the recall is in effect.
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Hyundai Motor America responded on 10/08/2025 11:07 AM

Hello Paul, Thank you for sharing your feedback. ^cc 
AD
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Anthony D.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/21/2025
Verified Review

Honesty

It's OK. Nothing really special about it. Very unhappy with the sales and financial part
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Hyundai Motor America responded on 10/21/2025 01:07 PM

Hello Anthony,

We’re so sorry to hear about your experience with one of our dealerships.  Each dealership runs its own operations, but we still hold them to the highest standards. We'll share your feedback with their management team. ^cc 
KG
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Katharine G.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2025
Verified Review

Worst Car Ever Owned

If I could go back in time, I would have walked out of the dealership and never came back. From day 2 of owning the car it has been nothing but trouble. It almost got me rear ended when it decided to slam its brakes after detecting a front end collision that wasn't there. The entire radar system had to be replaced. I was told the only way that could be damaged is during an impact, but there was no visible damage so I think something was covered up. Since then, I have had nonstop trouble with the ABS system. It locks up my brakes going over any uneven surface. Minor road patches and small speed bumps make the ABS go off, and they keep telling me this is normal despite the fact I have never experienced this with any of their other cars that I have had as a loaner or any other vehicle I have owned previously with ABS. The dealer isn't helping and corporate says I don't qualify for the lemon law yet. This is a $50K headache and a nightmare that continues. I can't wait to get rid of this car and I will never buy Hyundai ever again. Worst experience ever.
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Hyundai Motor America responded on 10/30/2025 06:17 AM

Hey Katharine, thank you for sharing your feedback regarding your vehicle and experience thus far.  We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
OB
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Oleg B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2025
Verified Review

R

Recall, and the problem hasn't been solved for two months now!
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Hyundai Motor America responded on 10/30/2025 06:13 AM

Hey Oleg, thank you for sharing your feedback regarding your vehicle and experience thus far.  We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
JM
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Jonathan M.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2025
Verified Review

Dealership has had the car longer than I have.

Bought the car in June, it had 16 miles on it when I drove it off the lot. On the drive home the check engine lights came on and the car began shaking and shuttering really bad. Took it back to the dealership immediately. They had it for 2 weeks and couldn’t figure out what was wrong. At about 2,000 miles, it did it again. Once again I took it back to the dealership. They’ve now had it since August. They told us there is a misfire in one of the cylinders but cannot get it fixed. This is our second Palisade because it was a great car. We are very disappointed with the new Palisade but are very impressed with the dealership.
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Hyundai Motor America responded on 11/03/2025 04:22 PM

Hello Jonathan,

We are sorry to hear about your experience with your vehicle. Your feedback will help us in identifying the areas where we can improve the overall driving experience and durability of our vehicles. Your case is currently being reviewed your case manager April will be contact back on 11/05/25, Thank you for your feedback. ^cc
AC
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Angel C.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/06/2025
Verified Review

Parts are making abnormal noises at 8k miles

Front rotors are about about done. Major tick like a rod nock on start up when cold Took it to the dealer at 7k miles nothing wrong thats all normal. Took it to them multiple times. They sale scum that sold me the car won't even show his face. It now has 13.5k miles issues are getting worse. No they say its do to an out side soure. I've Took it to other mechanics they said no thats not normal thats bad parts and to take it to deal for warranty. Called customer service they won't help they keep saying take it to the dealer. This car suck I want to sell it back and no one will help. Or even get a different car and nothing this is crazy. And to find out I was grossly over charged. So thanks for that
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Hyundai Motor America responded on 11/06/2025 10:48 AM

Hello Angel,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
SH
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Shannon H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2025
Verified Review

Nothing but issues.

I don’t even have 3,000 miles on my car and I have had the check engine light on 4 times within the last 2.5 months.
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Hyundai Motor America responded on 11/26/2025 04:21 PM

Hello Shannon, Thank you for sharing your feedback on your 2025 Hyundai Palisade. Your assigned Specialist will be in touch with you to discuss your concerns further. ^cc
PW
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Peng W.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/24/2025
Verified Review

Negative review

This car has always had safety issues, and the recall has been unsuccessful. The service is terrible.
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Hyundai Motor America responded on 11/24/2025 11:26 AM

We are really sorry to hear about your experience with the recall on your 2025 Hyundai Palisade, Peng. We encourage you to contact our Customer Care team at 800-633-5151 to share more details so that one of our representatives can assist you further. ^cc
DP
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Deborah P.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2025
Verified Review

Glass is Horrible & Unsafe

Within two weeks of purchasing the palisade, I noticed multiple chips in the windshield. There were also some odd scratches that I could not make sense of. I had not driven behind a vehicle, had not been near anywhere sand was. I checked the windshield wipers and they were not defect. I reached out to my sales person and he was supposed to reconnect with me and he never did. A month or so later I reached out to Hyundai Montgomery and someone finally connected with me after about two more months. They finally agreed to replace the windshield after I showed them even more pictures of chips and more scratches. Then, a few months later, as recently as a week and a half ago, I was driving up the interstate and heard a loud boom. I thought a tire blew, but it had not. As it turns out, the moonroof exploded, and I was not hit by anything nor around anything that could have caused the damage. I did then start researching and realize this is a common problem in Hyundai‘s vehicles. I read about the class action lawsuit settled in 2022. I read about a current class action lawsuit going on in Canada for the same issue. I read about multiple cases where the sunroof or moonroof did this. To me, this is absolutely unacceptable that Hyundai is still having this problem with their vehicles. You all need to either get a different glass manufacturer or get to the bottom of the problem. Due to these issues, I am asking Hyundai to buy back my car because I’ve now had two major glass issues in a matter of six months.
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Hyundai Motor America responded on 11/26/2025 02:37 PM

Hello Deborah, Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
RK
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Robert K.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/09/2025
Verified Review

Lots of Regret

This is Hyundai's flagship vehicle. We bought the calligraphy trim and (for the price) expected this to be a true luxury car experience. We could not have been more wrong. So many little things added up to ruin the experience. The infotainment is a joke and CarPlay requires a cord. For a nearly $60k purchase we expected more fit and finish. lDon't believe the hype. Hyundai has lost all of the energy and spirit that helped it move from an upstart to a major player. Their new cars and even worse that this. Bland, boring, and uninspired.
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Hyundai Motor America responded on 12/09/2025 12:07 PM

Hello Robert,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
HG
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Heather G.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/26/2025
Verified Review

Seatbelt recall issue has no resolve

I find it unacceptable that we have yet to get a resolution to the recall on the safety belts
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Hyundai Motor America responded on 12/26/2025 02:35 PM

Hello Heather,

Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. We encourage you to continue working with your dealership, if you need futher assistance please contact our customer care center at (800) 633-5151. Thank you ^cc.
JS
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Jackie S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2025
Verified Review

The vehicle has to many issues that the dealership refuses to address

We have purchased 2 Hyundai vehicles and have had very poor service at the Hyundai dealership. I will never buy a Hyundai again
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Hyundai Motor America responded on 12/23/2025 07:02 AM

We are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc
KE
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Kelcie E.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2025
Verified Review

Do not own a Palisade

I'm not sure why I received an email asking to rate my 2025 Palisade because that is not the Hyundai I own.
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Hyundai Motor America responded on 12/23/2025 02:56 PM

Thank you for your feedback Kelcie. We apologize for the error regarding your vehicle model and appreciate you bringing this to our attention. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
TU
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Tanya U.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2026
Verified Review

Issues with the vehicle at 600 miles.

My vehicle ended up being a lemon. It had issues at 600 miles and I hadn’t even owned it a month. I had purchased it brand new. Throughout the the 9 months I had it, almost 3 of them were spent at the dealership. I loved the vehicle, but didn’t keep it since I had more issues with it.
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Hyundai Motor America responded on 02/17/2026 09:52 AM

Hey Tanya, thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for your disappointment with the vehicle. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. Thank you ^cc.   
CM
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Cody M.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2026
Verified Review

Features suck

Trash vehicle
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Hyundai Motor America responded on 02/24/2026 03:13 PM

Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. ^cc
SJ
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Simon J.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2026
Verified Review

Bad Engine

Usually, if you take this car once, you'll not take it a second time
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Hyundai Motor America responded on 02/27/2026 08:02 AM

Hello Simon, thank you for your feedback regarding your 2025 Hyundai Palisade. We’re truly sorry to hear about your disappointment with the engine. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc 
EH
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Elvis H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2026
Verified Review

Not happy with the car!

I purchased a 2025 Hyundai Palisade earlier this year for my wife, and unfortunately, I’ve been disappointed with the experience so far. Just a couple of days after buying the vehicle brand new, we noticed the alignment was pulling to the left. I took it back to the dealership, and they corrected it at that time. However, the issue has returned and the vehicle is once again pulling to the left, which is frustrating for a brand-new SUV. On top of that, there is an open recall on the vehicle. I contacted the dealership almost a month ago to schedule the repair, and I still haven’t received a call back. The lack of follow-up and urgency regarding a recall is concerning. Overall, I expected better quality control and customer service, especially when purchasing a new vehicle. At this point, I’m not very satisfied with the car or the overall ownership experience.
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Hyundai Motor America responded on 03/03/2026 12:21 PM

Hello Elvis,  We encourage you to continue working with your authorized Hyundai dealership for assistance on the recalls.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
RH
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RALPH H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/23/2026
Verified Review

Never Again

I wouldn’t buy another based on a 2023 and 2025 Palisaide XRT with the same problems
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Hyundai Motor America responded on 02/23/2026 03:25 PM

We are sorry to hear about your experience. Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc
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