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SureCritic / Makes / Hyundai / Palisade / 2025

2025 Hyundai Palisade

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3009 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3009 Reviews)
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Reviews

JZ
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JENNIFER Z.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/05/2026
Verified Review

They look nice but they are garbage

if you have any problems they don't care
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Hyundai Motor America responded on 03/05/2026 04:32 PM

Jennifer, thank you for your feedback on your 2025 Hyundai Palisade. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
LS
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Lehua S.
2025 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/19/2025

Perfect car…until it wasnt

The car on paper is perfect. Has everything I wanted in a car and more. Reality… I only had the car 6 days before the engine light came on. 200 miles on the car and already have to have the camshaft sensor change out. Yes it’s cover under warranty but it makes me worry about the reliability of this car. At this point it has been in the shop longer than I’ve own the car.
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Hyundai Motor America responded on 02/20/2025 10:08 AM

Hello Lehua, we would like to investigate your concerns further. Please reach out to our specialists at (844) 462-5557, so we may further assist.
EO
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Edward O.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

80 day review

First 80 days of ownership our Palisade has been in the shop/dealership 5 times for a total of 15 days. The odometer has 800 miles on it of which 300 miles to the dealership and back. Right now we are dealing with a lot of regret in buying a Hyundai. Stockton Hyundai by far is the worse dealership I have ever did business with. Hyundai USA has been very slow to respond to our concerns.
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Hyundai Motor America responded on 04/14/2025 03:47 PM

Edward, thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
KH
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Kathy H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/28/2025
Verified Review

Palisade SEL

Not happy with it! The driver side back passenger window shattered we don’t know why! Seats in the front are awful. Sooo uncomfortable. Selling it ASAP
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Hyundai Motor America responded on 04/29/2025 06:32 AM

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
DS
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Dawn S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/08/2025
Verified Review

Not a great experience with the service or purchase of this vehicle

I will not be purchasing anything else from this brand in the future
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Hyundai Motor America responded on 05/08/2025 11:49 AM

Hello Dawn, we would like the chance to address your concerns. A representative will be reaching out shortly with further assistance. ^cc 
DB
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David B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/08/2025
Verified Review

It’s a totally open, relaxing experience to drive

It’s an amazing multiuse vehicle with comfort and technology features
Recommended
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Hyundai Motor America responded on 05/08/2025 09:10 AM

Hello David thank your for your feedback regarding your 2025 Hyundai Palisade, we really appreciate you being a part of the Hyundai family! ^cc
MS
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Martha S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/13/2025
Verified Review

Value for money isn’t worth it

Not worth it. Buy Toyota
    Value
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Hyundai Motor America responded on 05/14/2025 10:39 AM

We appreciate you sharing your feedback regarding this vehicle Martha. We have forwarded your information to the appropriate department. ^cc
MC
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Maria C.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/21/2025
Verified Review

Really not as good as I thought it would be .

I feel it just an okay vehicle not worth the money I payed for it
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Hyundai Motor America responded on 05/21/2025 09:59 AM

Good morning Maria, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc
BW
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Betty W.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/20/2025
Verified Review

Not sure what you asking

It is a nice vehicle overall, the noise
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Hyundai Motor America responded on 05/21/2025 06:37 AM

Good morning Betty, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc
DB
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Darryl B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/27/2025
Verified Review

Windshield cracked after 3300 miles

Extremely small object, possible as small as a grain of sand, struck the windshield causing a rapid crack across half the windshield. At most it should have only caused a small chip that could have been repaired. A check on the internet revealed a lot of complaint. Kia uses the same glass suppliers, but has covered such similar cracks in the past.
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Hyundai Motor America responded on 05/28/2025 10:30 AM

Thank you for sharing your concerns with us Darryl, we're sorry this happened to you. This information has been forwarded to your case manager for further handling. ^cc
JM
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Jearl M.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/21/2025
Verified Review

Not too good

No comment.
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Hyundai Motor America responded on 05/22/2025 06:26 AM

Good Morning Jearl, we would like to further address your 2025 Hyundai Palisade concerns. One of our specialists will be reaching out to you shortly to further assist. ^cc 
AR
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Amber R.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/27/2025
Verified Review

Battery is garbage on brand new 2025 purchased 2 months ago

2 months old and the battery is shot. Have had to jump it 4 times within a week.
    Value
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Hyundai Motor America responded on 05/28/2025 10:19 AM

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your complaint to a specialist who will be able to further address your concerns Amber. ^cc
MM
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Megan M.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/27/2025
Verified Review

Not impressed

I'm disappointed in the technology of the Palisade. I can't connect to Bluetooth without plugging my phone into the car. The automatic lock/unlock feature by touching the handle works only sometimes. The car doesn't detect my key to start the vehicle unless I dig it out of my work bag which can be inconvenient.
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Hyundai Motor America responded on 05/27/2025 02:32 PM

We appreciate you sharing your feedback regarding this vehicle Megan. We have forwarded your information to the appropriate department. ^cc
VR
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vanessa r.
2025 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/17/2025

Disspointed

I own a Hyundai Palisade (2022) and was recently driving on the highway when we heard a loud noise and uncontrollable shaking. I veered off to the shoulder assuming my tire popped. My husband quickly got off the car and started working on changing the tire to the spare when he realized that the RIM CRACKED IN HALF. He's a firefighter and has only seen that kind of damage in severe car accidents. Despite seeing multiple reports of the same incident online (in the same make and model) Hyundai claimed that hey were not responsible for that kind of damage. I have spent $2000+ so far.
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LW
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Lesley W.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/29/2025
Verified Review

Terrible post sale dealership.

The windshield cracked within a month of purchasing the vehicle. The backup sensor triggers when going down our driveway, which defeats the purpose by going off every time. The experience with the dealership we purchased from post sale was terrible
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Hyundai Motor America responded on 05/29/2025 02:10 PM

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
RS
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Ronald S.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/09/2025
Verified Review

Handles terrible

Sorry I bought it.
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Hyundai Motor America responded on 06/11/2025 07:09 AM

Thank you for sharing your feedback on your 2025 Hyundai Palisade, Ronald. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
DB
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Daniel B.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/16/2025
Verified Review

Quality issues

The car had scratches all over the paint and plastic. Supposedly covered under warranty, bought the extended coverage, but it has been almost 3 months. Awful experience
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Hyundai Motor America responded on 06/17/2025 06:32 AM

Thank you for sharing your feedback on your 2025 Hyundai Palisade, Daniel. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
EH
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Erik H.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/16/2025
Verified Review

Good vehicle and nice design for third row needs

It’s good and what we wanted but seems like quality is much poorer than expected. Bought new and already have been using a rental for 2+ weeks because the right rear door had an air leak that sounded like the window was always down, been taking forever to repair and not confident in the material of Hyundai any more. Additional warranty is poor as a dent on driver door was not covered and cracked windshield from a rock is also not covered. Not happy with this purchase and exploring alternatives already.
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Hyundai Motor America responded on 06/17/2025 06:44 AM

Thank you for sharing your feedback on your 2025 Hyundai Palisade, Erik. A representative will be in touch with you to discuss your concerns further. ^cc
AO
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Albert O.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/23/2025
Verified Review

2025 Palisade-G has alot LESS Driver Seat Comfort compared to the 2021

(1) We had a 2021 Palisade-G and traded for 2025 Palisage-G. You changed the seat/head rest making it hard for people 5'4" or less will have their head forced forward causing neck and back pain. Wife has this new vehicle 60 days and we compared 2025 headrest to 2021 headrest (the 2025 are made out of alignment and nothing for swivel adjustment). We compaired to other 2025 same exact models, you have the same issue with the head rests. ****Moving the seat up/down/forward does not help as the sales and service manage witnessed and tried themselves. (2) You only made the headrest adjustable up and down. Based on how you built the headrest, you should have put a tilt in the headrest instead of sales/service telling customer to adjust the seat, which does not allow for headrest adjustment. (3) We are NOT sure; but you made the back of the driver seat available to adjust up and down (not the Butt portion of the seat), it is possible the may take care of the head rest issue by raising ONLY the Back, the headrest would raise possibly make drivers more comfortable. (4) For shorter people, you did NOT need to raise the media display causing shorter drivers from comfortably looking over their hood. (5) It is NOT as Fun for my wife to drive her new vehicle as the old one. (6) Feature, Styling and Build Quality (see note below) you did not need to raise the driver media screen. (7) Value and Styling (see note below) because the seat and media screen allow discomfort for the drivers, we do not see the value as we did for the 2021. (8) We would give 10 for Interior Styling; but because the HeadRest for the Driver and Driver Media Screen; the comfort has been lost for ALL Drivers. (9) The first 2021 Palisade-G I purchase for my wife anivesary. I traded 2021 for a new 2025 Palisade for our aniverary hoping to keep it for at least 7 to 10 years. Looks Like I am stuck, and my wife continues to be unfortable sitting in the vehicle. (10) Recommending this brand to others was easily done when we had the 2021; but the 2025 we cannot recommend unless it is to a person that is 5'5" or taller. ***Very Disappointing
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Hyundai Motor America responded on 06/24/2025 06:06 AM

Thank you for sharing your feedback on your 2025 Palisade. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
RT
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Randall T.
2025 Hyundai Palisade
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2025
Verified Review

No wireless CarPlay/Android Auto is a joke

Was a real shocker to find out that a 2025 model vehicle did not have wireless capability. Was something we never even considered asking about as we assumed that was a standard feature as it is with every other vehicle we looked at on the market. Honestly quite pathetic that it doesn’t have it and we regret our purchase solely on that lack of a feature.
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Hyundai Motor America responded on 06/30/2025 10:51 AM

Randall  Thank you for sharing your feedback on your  2025 Palisade. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
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