2024 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)

Reviews


JH
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Jonathan H.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/31/2025
Verified Review

Transmission headaches

Brand new vehicle with transmission issues. This will be the third transmission in a year and a half span.
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Hyundai Motor America responded on 10/31/2025 01:41 PM

Hello Jonathan,

Thank you for sharing your feedback regarding your vehicle and experience thus far.  ^cc 


JL
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Jennifer L.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2025
Verified Review

Requested Review

Location oil changes take 2.5 to 3 hours with appointment. Ridiculous. Non Hyundai service shops will not do oil change due to over leak issues
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Hyundai Motor America responded on 11/17/2025 07:50 AM

Hello Jennifer, thank you for sharing your feedback regarding your vehicle 2024 Hyundai Santa Cruz and experience thus far.  We’re truly sorry to hear about the concerns you experienced with the oil chnage.  If you’d like to discuss more details with us, please contact our customer connect center at (800) 633-5151.  One of our representatives will be happy to assist you further. ^cc.    


MS
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Micah S.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2025
Verified Review

Do not purchase

Everything was good until about 25-30k miles when there were may incidents with losing power while driving. Hyundai said I was lying so I was forced to trade it in for another vehicle while losing money just to be safe.
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Hyundai Motor America responded on 11/18/2025 07:04 AM

Hello Micah, thank you for your feedback regarding your 2024 Hyundai Santa Cruz. We’re sorry to hear about your experience of vehicle losing power while driving. Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.


GH
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Gary H.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/01/2025
Verified Review

Problem problem

Problem problem
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Hyundai Motor America responded on 01/06/2026 07:21 AM

Hello Gary,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc


MT
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Marcee T.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/02/2025
Verified Review

1900 miles and has issues…

That the service people keep saying they can’t identify despite having codes thrown that show what is wrong. They won’t even try to fix this dangerous issue until they can “ recreate it” despite me completely losing power twice on a highway. Very disappointed by the service and the Hyundai name and would NOT recommend their vehicles unless they get their acts together. And yes, I have an open case with Hyundai CS.
    Value
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Hyundai Motor America responded on 12/03/2025 07:38 AM

Hello Marcee, we are sorry to hear about your experience with your 2024 Hyundai Santa Cruz and the dealership. Your assigned case manager will be able to assist you further in this case. Thank you for sharing your concerns with us. ^cc


DT
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Dylan T.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/03/2025
Verified Review

Do not buy or lease!!!!

Terrible car. Water leaks into my passenger side often. I have taken it to the service center 5 times for them to fix nothing.
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Hyundai Motor America responded on 12/04/2025 07:46 AM

We are really sorry to hear about your concern regarding water leak in your 2024 Hyundai Santa Cruz, Dylan. Assigned case manager on your case will be able to assist you further. ^cc


DI
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David I.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/05/2026
Verified Review

Dealership wasn’t honest

Hyundai customer service was terrible
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Hyundai Motor America responded on 01/05/2026 01:48 PM

Hello David, we are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to highest standards. We will share your feedback with them. ^cc


MM
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Morgan M.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2026
Verified Review

MASS OIL LEAKS with less than 30k miles

My 2024 vehicle has been leaking mass amount of oil and has been "fixed" by the dealership multiple times !! Low oil light came on while traveling 10 hours on vacation 😩
    Value
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Hyundai Motor America responded on 01/02/2026 04:02 PM

Hello Morgan, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further ^cc.


SH
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Savannah H.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2026
Verified Review

Cheap

To many things have broken on it and I've had pay out of pocket..
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Hyundai Motor America responded on 01/28/2026 12:07 PM

Hello Savannah,

Thank you for sharing your feedback about your 2024 Santa Cruz. We truly value hearing from our guests and continuously monitor feedback to enhance our products and services. If you need further assistance contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc


FW
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FREDERICK W.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/10/2026
Verified Review

Watch out for excessive oil consumption

Nice vehicle. But, the engines do not hold up
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Hyundai Motor America responded on 02/10/2026 02:34 PM

Thank you for sharing your feedback on your 2024 Hyundai Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. Feel free to reach out to your local Hyundai dealership. ^cc


BW
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BYRON W.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/04/2023
Verified Review

Backwards trims. Buy cheap get more SMH

Why buy the top tier vehicle when it includes way less than the entry level versions. You can get running boards and roof racks and all weather floor mats and tow hitch included in the lesser models. But when you buy the Limited trim. NONE OF THIS IS INCLUDED. ON THE MOST EXPENSIVE TRIM
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AO
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Anthony O.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/19/2023
Verified Review

DCT Transmission problems since delivery

I am not happy that I purchase a brand new vehicle with problems. I feel the honest thing for Hyundai to do is to buy it back and sell me a replacement but I know that will never happen. You live and you learn
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TM
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Thomas M.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2023
Verified Review

Excited at first until I realized my car was taking on water, all floorboards, mats, etc. are sopping wet

I couldn’t have been more excited about purchasing the Santa Cruz and planned on keeping it for 10 years or more. My car is taking on water and II couldn’t of been more excited about purchasing the Santa Cruz and planned on keeping it for 10 years or more. My car is taking on water and I have not bought it to the dealership yet to figure out what’s going on.
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Hyundai Motor America responded on 12/04/2023 08:57 AM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc


JS
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JEFF S.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/03/2024
Verified Review

Hyundai dealer, and Hyundai USA suck...

Speedometer does not read properly. and no one cares. it reads faster than truck is going. putting more miles on truck than I am driving, I was told this was normal by dealer so the truck will be out of warrantee faster, called Hyundai USA and asked if this was true and they said it works as it should. meaning to me that it a way of getting out of warranty faster... Front trim falling off and they will not call me back to have fixed too...
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Hyundai Motor America responded on 01/03/2024 11:31 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc


OB
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Otto B.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/09/2024
Verified Review

New 2024 Santa Cruz Limited

Great looking truck inside and out and is a whole lot of fun to drive. Rides like a small luxury SUV. Downside is it's got the Hyundai reliability concerns. I'm at 5737 miles and i've already had 2 engine misfires, one saved a code, one did not. Upon contacting my dealer I was told to keep driving on it as long as the CEL isn't blinking, and the earliest they could even take a look at it was over a month away. Trim pieces running along the windshield are peeling up at the top. The front grille and bumper are peeling from bug and water impacts. I've driven on almost exclusively highways and paved urban/suburban roads and the black chrome finish is peeling off already. Less than three months and under 5K miles that problem was evident already. Hyundai not very forthcoming on details surrounding the roof and side of the truck bed in terms of what's there to mount to and the specs for those locations (static load capacity info would be nice).
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Hyundai Motor America responded on 01/09/2024 01:58 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc


JC
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Jim C.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/06/2024
Verified Review

Hyundai Warranty

This vehicle is exceptional in many ways. It has less utility than my previous pick-up truck but is big on creature comfort and technology. Overall I am satisfied, but have had a dissapointing experience with the dealer and manufacturer over their failure to repair a paint defect.
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Hyundai Motor America responded on 09/06/2024 07:39 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc


LC
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Leonard C.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2025
Verified Review

Not up to my expectations.

When I first seen the Santa Ctuz I fell in love with the design, reminded me of the old El Camino. After a lot of consideration I purchased one. Little did I know how unhappy I would be. This vehecle has to have the cheapest tires on the market. In the first 14 months I have had 4 flat tires. Its not the area I drive either, one near home in Palm Bay, FL. One near Daytona Beach, FL, one in Miami, FL and the last in Tallahassee, FL. I drove my previous vehecle 11 years with one flat. On one instance I used the spare tire ( All others I was able to air up the tire and take it to a dealer for repair.) and the Santa Cruz electronics went absolutely nuts because I had an odd sized tire on it. Its not the costs, its minimal, its the inconvenience. Another major thing, I had an overheated warning on I-95, just outside Melbourne, FL. Waited 2 hours for Hyundai roadside service, very dangerous to wait on the shoulder of this major inerstate. Turns out something had went through the openings on the grill and punctured the radiator. Warranty would not cover it, $2000.00 + an Uber to get home, dealer would not give me a loaner. After about five weeks of dealing with Hyundai, no luck. It is absolutely Hyundai's poor design that caused this problem. I am in the process of trying to find a vehicle to replace it and it will definitely be the last time I ever own a Hyundai or promote them in any way. Dealership customer service satisfaction, none.
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Hyundai Motor America responded on 04/28/2025 09:27 AM

Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc


SF
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Stephen F.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/20/2025
Verified Review

Terrible Vehicle

Don't know why the Sante Fe does this but sometimes when i step on the gas the power just dies. It's very dangerous when I am pulling onto roadway and traffic coming. I hate this truck. The controls are crazy, when I turn off the AC or Heat it still blows, I have to click on the air recycle for it to stop. Lot of little annoying quirks like this make it a very uncomfortable vehicle.
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Hyundai Motor America responded on 05/20/2025 02:44 PM

Thank you for sharing your concerns with us. Safety is our top priority; We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc


TL
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Theresa L.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/22/2025
Verified Review

Not satisfied with overall interior

Buyers Remorse
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Hyundai Motor America responded on 05/22/2025 12:59 PM

Thank you for providing us with your feedback Theresa, we have forwarded your information to the appropriate department. ^cc


PC
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Patrick C.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/13/2025
Verified Review

Good but cheap

It’s a great style, just made poorly. All I ever hear is the rattle of the plastic. The entertainment system always glitches. And I feel like the car isn’t gonna last much longer due to the sound it makes when shifting and when at low idle sounds like it wants to stall.
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Hyundai Motor America responded on 05/14/2025 06:37 AM

Good morning, Patrick, we would like the chance to address your concerns. A representative will be reaching out shortly with further assistance. ^cc 


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