2024 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)

Reviews


AR
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Andrew R.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/10/2026
Verified Review

Low oil light

Had a little over 18 months and has 1st time Im seeing low oil light; had to add 1.5 quarts. Dealership installed hitch over a year ago and never fixed wiring to work. Dealership also has poor service
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Hyundai Motor America responded on 02/11/2026 07:44 AM

Hello Andrew, thank you for your feedback about your vehicle and experience thus far. We are sorry to hear about your experience with low oil.  If you have any questions or concerns regarding excessive oil consumption, please contact our customer care center at (800) 633-5151. One of our representatives will further assist you. Thank you. ^cc


RF
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Ronald F.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/12/2026
Verified Review

defective brakes

Dealership did not replace rotors
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Hyundai Motor America responded on 02/12/2026 11:46 AM

Hello Ronald, We are sorry to hear about your experience with your 2024 Santa Cruz . Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc 


PG
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PHILIP G.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2023
Verified Review

bed leaks

bed leaks had to replace with third part bed cover needs electric passenger seat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Hyundai Motor America responded on 10/23/2023 01:25 PM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc


RK
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Richard K.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/02/2023
Verified Review

Welcome to the Hyundai Santa Cruz, VERY LIMITED version.

Great features, but some tweaking is still needed. The lack of handicapped-friendly auto-retracting driver seats, the missing Heads-Up Display, and the inability to pull/tow the truck from the front are items of concern. The adaptive cruise-control programming requires some reprogramming as well. Otherwise, the truck is fun to drive. With the 2.5 Liter Turbo engine, one is capable of towing a significant load.
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Hyundai Motor America responded on 11/03/2023 11:48 AM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc


DR
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Davide R.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/25/2024
Verified Review

Doesn't replace my Wrangler

If you're considering trading in your Jeep Wrangler fir a Santa Cruz... don't. You will regret it. Yes, the turbo Santa Cruz is quicker and more nible, and a bit easier to get in /out of. Maybe even more comfortable... but that's it. You will miss everything else. Keep your Jeep.
    Value
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EL
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Evan L.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2024
Verified Review

Good promise, poor quality

Overall the features and performance of the vehicle are good and it has a lot of good potential for what it is. I have had several issues since taking delivery of the car in less than 2,000 miles. I have had a check engine light come on twice, violent shaking and shuddering, lots of power, and a battery that has died in less than a week. In about 2000 miles the vehicle is already in the shop with a drivetrain issue. This would be the fourth Hyundai I have ever owned and it is the most concerning.
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Hyundai Motor America responded on 05/07/2024 01:55 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc


SP
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Sonia P.
2024 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2024

Love the look, could do better on gas

I would love to buy this car because It doesn’t look like a man work truck and yet it has the advantage of being able to transport thing, but I don’t see it being good on gas. Although I’ve been testing them and shopping around, Gas it’s a Dealbreaker for me.
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TV
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TOMMY V.
2024 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/24/2024

PROBLEMS

I HAVE A 24 SANTA CRUZ WITH 8,000 MILES ON IT AND ALMOST GOT ME AND MY WIFE KILLED. ON THE INTERSTATE AT 73 AND CARS STARTED STOPPING AND I HAD TO GET ON MY BRAKES AND THEY WENT TO THE FLOOR. IT HAS BEEN IN THE SHOP OVER 3 WEEKS THEY CALLED SAID IT WAS READY I SAW THE PAPER WHERE IT COST ALMOST 4,000.00 AND I GOT IN IT AND THEY STILL GO TO THE FLOOR SO I LEFT IT AND THEY SAID GUESS WE STILL NEED TO FIND THE PROBLEM. THIS IS NOT GOOD.
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KK
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Katherine K.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2025
Verified Review

Love the convenience features but towing was disappointing

After two years of ownership, we had an oil pan leak, covered under warranty. It took a couple of times taking it back into the dealer for them to fix the issue. Red McCombs is not my favorite dealer but they are closest to my home. I was disappointed that a towing truck didn’t have the hitch included. The dealer couldn’t provide much information on using it to tow. I called HQ and they didn’t provide any clarifying information either. We purchased it anyway because I’m a 4 car Hyundai customer. It towed our small motorcycle trailer and Harley Classic great on our vacation out west 4k miles roundtrip with no issues. I do wish the 360 bird view was available for the vehicle. More recently it seems to idle a little high. It will be due for service in another 600 miles so will see if Red McCombs can fix that issue. The backseat is not made for adults. If you have small children it will be fine. An audial wouldn’t be able to travel comfortably from San Antonio to Austin. As expensive as it was you would think the front passenger seat controls would be electric they are not. I picked the Santa Cruz over the Toyota because of the safety and convenience package on it. I hate how low the monitor is for the GPS. I loved my Santa Fe as it’s monitor sat nice and high. Being low is a distraction and safety concern for me. I really do feel ripped off by Red McCombs sells department. They were not transparent with their extended warranty and dealer mark ups at all. The day I bought the car, I almost walked out because I had a bad feeling I was being lied to. I was right after doing more investigating on my contract. I had already signed and the contract my calls and messages were ignored after that. So there you have it. Overall, I like my truck but will rethink using Red McCombs for my purchase next year. I absolutely loved my Santa Fe but it couldn’t tow 2500lbs according to the manual. I would definitely still have it if it did.
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Hyundai Motor America responded on 04/11/2025 04:48 PM

Hello Katherine, thank you for bringing your vehicle concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc 


CG
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Carla G.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2025
Verified Review

Ownership started out very rough

We were excited to purchase this SUV/Truck hybrid, but after 1 week of ownership, it ended up at the dealer for over 40 days due to the dual clutch transmission. Since then, we have had burnt coolant odors, and the engine seems just a bit clackety like a sewing machine. It doesn't provide a secure feeling after our initial 40 days of issues. Comfort is great, the versatility of the vehicle is very nice, and the looks are pretty good. The only other issue is that our GPS does strange routings, and isn't updating with the latest highways.
    Value
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Hyundai Motor America responded on 04/07/2025 08:18 AM

Hello Carla, allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc


CL
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Charles L.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/23/2025
Verified Review

Gas mileage lower than expected between two drivers

Not happy with dealer net work. Told I may have an oil leak. Called local dealer explained to service dept possible problem. They asked if I bought car there. Replied no. They immediately said they could not look at car for 3 to 4 weeks. My opinion if you travel or going to move this car brand may not be for you.
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Hyundai Motor America responded on 04/23/2025 01:43 PM

Charles, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc


DB
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Derrick B.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/28/2025
Verified Review

Multiple visits to different dealerships.

After visiting multiple dealerships in three states. The noise persists. Promised rides to the airport and promises and promises. None come through. Paid for my own uber to leave it for a week. It was driven three miles and nothing done. I’m so done with Hyundai. I’m not sure how many times a lower control arm needs to be replaced before we say this might be in the subframe and it may not be safe. I’ve never spent more time in dealerships in my life after buying a brand new vehicle.
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Hyundai Motor America responded on 04/28/2025 09:05 AM

Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc


EG
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Elizabeth G.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/30/2025
Verified Review

Overall, I love my Cruz.

Great style and price.
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Hyundai Motor America responded on 04/30/2025 04:52 PM

We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc


DS
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Denis S.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2025
Verified Review

Don’t own this anymore.

Traded in for a Kona.
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Hyundai Motor America responded on 05/07/2025 10:49 AM

Hello Denis, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc 


KC
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Kenneth C.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2025
Verified Review

Look around make sure. Pretty Nice ride.

Like the bed cover.
    Value
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Hyundai Motor America responded on 04/30/2025 11:17 AM

Thank you for sharing your impressions of your new Hyundai. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. ^cc


BB
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Brent B.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2025
Verified Review

Steering and handling needs improvement as does the gas mileage.

Not a bad car, back seat too small, gas mileage not good, the auto steering features fight with the driver and is dangerous.
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Hyundai Motor America responded on 04/30/2025 03:31 PM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc


MD
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Mark D.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2025
Verified Review

Can’t override the assisted cruise control, which is a negative

I like the looks of the vehicle, it’s a little cramped on the driver side, and it can be hazardous when you have to keep swiping and touching the screen to get to the system you want. While driving.
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Hyundai Motor America responded on 05/07/2025 03:40 PM

Thank you for sharing your impressions of your 2024 Hyundai Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc


LA
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Lawrence A.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

7 out of 10.

Pretty good overall
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Hyundai Motor America responded on 05/07/2025 11:43 AM

Hello Lawrence, thank you for sharing your impressions of your new Hyundai. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. ^cc


FG
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Frank G.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/14/2025
Verified Review

Truck hesitants we driving from a stop position, it is transmission

Transmission needs to be improved.
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Hyundai Motor America responded on 05/14/2025 12:36 PM

Good afternoon Frank, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc


AR
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Aqllen R.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/14/2025
Verified Review

I like it a lot!

overall it is a good vehicle to drive an d performs as needed.
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Hyundai Motor America responded on 05/15/2025 07:11 AM

Thank you Aqllen for taking the time to complete the survey and share your feedback. We're glad to hear that you’re enjoying your vehicle and that it’s meeting your performance expectations. Your input is truly appreciated and helps us continue to improve the ownership experience.


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