2024 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1612 Reviews)

Reviews


JE
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Jesse E.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2025
Verified Review

Not back seat room

Shift rough, not a lot back seat room, dealer should carry aftermarket parts and install
    Value
  • Build Quality
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Hyundai Motor America responded on 10/21/2025 01:09 PM

Hello Jesse,

Thank you for sharing your feedback on your 2024 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 


RW
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Rosemarie W.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/24/2025
Verified Review

Transmission defective

Transmission has to be replaced at 20k under the manufacturers warranty
    Value
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Hyundai Motor America responded on 10/24/2025 02:24 PM

Hello Rosemarie, Thank you for sharing your feedback on your 2024 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc


RD
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Ryan D.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/05/2025
Verified Review

Wonderful truck just some issues

Beware sometimes your differential will act up due to the AWD system so it throws you back into your seat a little or you hear a grind when you slowly release your break then re break
    Value
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Hyundai Motor America responded on 11/06/2025 06:37 AM

Hello Ryan, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.   


JP
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John P.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/07/2025
Verified Review

Bed is to small

Not able to haul anything and very loud motor, very noisy when driving
    Value
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Hyundai Motor America responded on 11/10/2025 06:41 AM

Hey John, thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 


TM
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Tomasz M.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2025
Verified Review

Something thing wrong

There is a buzzing like vibration sound coming from the dashboard dealer can't find problem so the tell you Boguś crap that it's normal when it's not, because they don't want to deal with problem.
    Value
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Hyundai Motor America responded on 11/10/2025 01:45 PM

Hello Tomasz, we are dory to hear the vibration sound is ongoing. , Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.


EB
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Ernesto B.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2025
Verified Review

Santa Cruz Transmission

I’m not certain that the transmission on The HYUNDAI Santa Cruz won’t breakdown again: I had mine replaced and I have had the truck for a little over a year (2024). I’m happy that my truck is under warranty, your warranty is awesome! The service I received from AutoFair HYUNDAI in Manchester, NH, was very helpful. But, again, after reading the latest consumer reports, the HYUNDAI‘s transmission is very troubling, and frequently replaced.
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Hyundai Motor America responded on 11/10/2025 01:58 PM

Hello Ernesto, we are really sorry to hear about the transmission concern with your 2024 Hyundai Santa Cruz. Nothing is more important than the safety of our Hyundai customers. If you experience any concern with your vehicle, please contact our customer care center at (800) 633-5151. Thank you. ^cc


LR
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Leland R.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2025
Verified Review

HDR

Suspension is terrible
    Value
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Hyundai Motor America responded on 11/18/2025 07:34 AM

Hello Leland, thank you for your feedback regarding your  2024 Hyundai Santa Cruz. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance regarding suspension. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc. 


JM
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Jeffrey M.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2025
Verified Review

Problems

My Hyundai has 20,000 miles and already having issues with the fuel injectors. You all need to do a recall and fix the issues!!!
    Value
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Hyundai Motor America responded on 11/17/2025 11:43 AM

Hello Jeffrey. We trust the recent repair for the fuel injectors resolved any issue. If you have any other concerns we encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 


TK
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Tommy K.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2025
Verified Review

it’s an average vehicle

you can not put a bicycle in the back of it, the back seat is no good to cramp if you have people that are tall just an average vehicle, I will not buy another one as soon as I can get rid of this one
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Hyundai Motor America responded on 12/01/2025 10:46 AM

Hello Tommy, thank you for your feedback regarding your 2024 Hyundai Santa Cruz. We’re truly sorry to hear about your disappointment with space inside the car. Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.   


CK
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Cheryl K.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/11/2025
Verified Review

you asked

what??????
    Value
  • Build Quality
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  • Interior
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Hyundai Motor America responded on 12/11/2025 01:11 PM

Hello Cheryl, Thank you for responding to the survey. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 


CH
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Cheyenne H.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2025
Verified Review

Small backseat but good vehicle

The small backseat is very inconvenient. The cargo space under the seats could've been designed better as well.
    Value
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Hyundai Motor America responded on 12/11/2025 07:30 AM

Thank you for sharing your feedback on your 2024 Hyundai Santa Cruz, Cheyenne. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 


JD
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John D.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/17/2025
Verified Review

Misleading tow capacity

This vehicle was everything I wanted, except due to Hyundai's misleading tow capacity, I had to sell this vehicle and purchase a Chevrolet pickup. Hyundai rates this vehicle at being able to tow 5000 lbs, but hidden in the small print, deep in the manual, is the tongue weight rating of 220 lbs. Due to this restriction, no reputable dealer would install a power lift for my wheelchair. I felt that this rating was in error as it is the same as the Tuscon, despite the rear suspension and body being entirely different. I was basically ignored with my inquiries about this, a case was opened but I never got a response. There are many complaints on the web about this misleading tow capacity, any towing expert will tell. you tongue weight must be 10 to 15% of tow weight. This effectively restricts the Santa Cruz with the turbo to effectively being able to tow only 2200 pounds. This was a very expensive issue for me, to upgrade to a capable truck.
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Hyundai Motor America responded on 12/17/2025 09:37 AM

Hello John, we are really sorry to hear about your experience with your 2024 Hyundai Santa Cruz and regarding the confusion between maximum towing capacity and tongue-weight limit. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc


MS
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Marie S.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/20/2025
Verified Review

Transmission/electrical

Just like my previous 2024 Santa Cruz this one is having the exact problems with the transmission. It was in the shop for 8 weeks so I bought another one hoping to get away from that issue. The one I have now is doing the same thing plus I'm having so kinds of electrical problems.... Windows rolling down unexpectedly, even when the car has been turned off for hours. It did it one time overnight in pouring rain and the next morning the truck was soaked on the inside. Other things like not starting and locking/unlocking of the truck are common.
    Value
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Hyundai Motor America responded on 12/22/2025 07:45 AM

Hello Marie, Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further ^cc.


MS
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Mike S.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/28/2025
Verified Review

Transmission issues

The transmission and transaxle union both went out at 30k miles. I was driving across Texas and my transmission stuttered and the check engine light came on at 34k miles after having it replaced.
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Hyundai Motor America responded on 12/29/2025 07:00 AM

Hello Mike, we are really sorry to hear about your experience with your 2024 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. If you need any assistance in future, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc


SC
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Shannon C.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2025
Verified Review

Nice but has issues

The windshield wipers stopped working, had to take it to the dealership to have that fixed. Have also had it back to the dealership because it jerks non stop while driving. The dealership ran tests and said it was the fuel injectors. They changed all them out, it was fine for about 1 week and the same problem is back. Have to schedule another appointment to have it diagnosed and fixed again. Don't get me wrong its a great vehicle, its comfortable, drives nice and handles well in the snow, I just want them to figure out the issue with the jerking and fix it.
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Hyundai Motor America responded on 12/29/2025 03:30 PM

Hello Shannon, thank you for sharing your feedback on your 2024 Hyundai Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. Since the fuel injector replacement did not resolve the jerking, we recommend continuing to work closely with your local Hyundai dealership to ensure this is properly diagnosed and corrected. If you have any questions or concerns please contact our customer care center at (800) 633-5151. Thank you ^cc


PA
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Patricia A.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2025
Verified Review

Not sure what your asking here

No leg room in the back for passengers. All around to small inside, and the passenger seat is very uncomfortable. Limited bed space too!
    Value
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Hyundai Motor America responded on 12/30/2025 07:33 AM

Hey Patricia, thank you for sharing your feedback regarding your vehicle and experience thus far.  We apologize for any inconvenience. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 


JN
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Jackie N.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2026
Verified Review

Disappointed customer

SUV part is fine. Truck part is useless.
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Hyundai Motor America responded on 02/02/2026 08:14 AM

Hello Jackie, thank you for your feedback regarding your 2024 Hyundai Santa Cruz. We apologize for any inconvenience. Customer feedback plays an integral role in product design and development. If you need any assistance, please contact our customer care center at (800) 633-5151, where one of our specialized representatives will be happy to assist you further. Thank you ^cc


RF
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Rocco F.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/07/2026
Verified Review

Several issues the first 18 months, one issue with oil consumption.

I purchase a new 2026 model.
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Hyundai Motor America responded on 01/07/2026 01:16 PM

Hello Rocco, We are sorry to hear about your experience with the 2024 Santa Cruz. If you have any qiestions or concerns about the 2026 please contact our customer connect center at (800) 633-5151. Thank you ^cc. 


JE
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Jr E.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2026
Verified Review

Good car questionable company.

Very nice vehicle, comfortable and fun to drive.
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Hyundai Motor America responded on 01/21/2026 01:13 PM

Hello Jr,

Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 


DV
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DARREN V.
2024 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/19/2026
Verified Review

Solid build quality

There are features in this car that seem to be purposely disabled by the mfg
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Hyundai Motor America responded on 01/19/2026 02:23 PM

Hello Darren, Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.


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