Business Solutions
English Español
SureCritic / Makes / Hyundai / Santa Cruz / 2025

2025 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1286 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1286 Reviews)
Write a Review

Reviews

KD
gravatar
Kenneth D.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2026
Verified Review

Can’t fix my blulink

My blulink that came free with purchase has not worked in months and the Hyundai engineers are terrible. No one gets back to me with any feedback or how the progress has been right now it’s been four months of chasing no answers terrible.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/26/2026 06:47 AM

Hello Kenneth, we’re truly sorry to hear about the concerns you’re experiencing with your Bluelink. Please contact our Customer Care team at (855) 225-8354, where one of our specialized representatives will be happy to assist you further. ^cc
SM
gravatar
Shaun M.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/29/2026
Verified Review

overpriced and cheaply built

Parts started falling off the car within 8,000 miles. Badges are mounted crookedly. Features regularly malfunction. Using the radio is unnecessarily complicated. All the lights are obnoxiously bright. Center console/armrest is too large
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/29/2026 01:09 PM

Hello Shaun, We’re truly sorry to hear about the concerns you’re experiencing with your vehicle. We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
TG
gravatar
TOM G.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/07/2024
Verified Review

Not as described

Seems to be a lemon and can’t rectify an electrical problem to trailer harness, been over a month dealer has had my vehicle and can’t fix . My 2025 vehicle isn’t the only Hyundai that has rear electric problems to the hitch
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/07/2024 11:19 AM

Thank you for sharing your concerns with us, Tom. This information has been forwarded to your case manager for further handling. ^cc
LM
gravatar
Lee-Jane M.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/20/2025
Verified Review

Driver side window

I want to 100% love my vehicle because I do love the truck however I bought the truck cash no finance because I needed something I didn't have to service within one month my driver side window broken and it's hard to get replaced due to a drive for a living
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/21/2025 10:16 AM

Hello Lee-Jane, Thank you for sharing your vehicles concerns with us. We have forwarded your information to our specialist, who will be reaching out shortly to further assist. ^cc
SM
gravatar
Shaun M.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/20/2025
Verified Review

I regret buying this.

I bought a new car because I wanted a vehicle I could take to someone else to work on, so I can finally enjoy my days off instead of fixing little things on my truck. I put off buying a new car because I knew they were cheaply built, overpriced, had unnecessary, annoying features, and weren't more reliable than the old stuff I own. However, I put all that aside and gave a Hyundai Santa Cruz a chance. At first, I wasn't as annoyed as I thought I'd be, but there are still lots of little things I don't like. The good things: It's quick. It gets good mileage. It stops very fast. The bad things: Certain settings have to be changed every time I start the car. The touch screen responds to my dog breathing on it. The center console is too high. There's switches in the console that Trotsky steps on. The door is too high to comfortably put my arm on while driving. There's an insane amount of buffeting with the window down. The front impact warning comes on randomly. The transmission shifts constantly and lags at take-off. The lights are too bright; all of them. The wipers lift at highway speed. A million other things, but I digress. The car is poorly designed and cheaply built, which I expected to a point. But, I did not expect trim pieces to fall off before the first oil change. And, I bumped something at less than a walking speed, rolling, foot on brake, in drive, and scratched the bumper fascia and cracked the front license plate mount, which is annoying but it's my mistake. What I didn't expect from that was to find out today that my mistake also resulted in a puncture to the ac condenser which caused a leak. They quoted me 1300 dollars to replace the condenser and charge the ac. I think it's insane that a bumper, used for its intended purpose, was unable to do its job. So, hopefully I can relinquish myself from this headache by selling or trading the car on something more affordable and less delicate.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 05/20/2025 11:43 AM

Thank you for sharing your impressions of your new Hyundai Shaun. Although not the best experience so far, we continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc
BA
gravatar
Bradley A.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/13/2025
Verified Review

Terrible transmission

Only redeeming quality was ride quality at 55 mph and below..
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 06/13/2025 10:01 AM

Thank you for sharing your feedback on your 2025 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
RL
gravatar
Roger L.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/05/2025
Verified Review

Poor mileage

Poor mileage and performance
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/05/2025 09:44 AM

Hello Roger,

Thank you for sharing your feedback on your 2025 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
RE
gravatar
Roy E.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2025
Verified Review

Bought new, now has 3000 miles and has been in shop for 2 weeks

Like vehicle but it’s been in shop for 2 weeks
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/01/2025 10:52 AM

Hello Roy,

Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
MR
gravatar
Michael R.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2025
Verified Review

Overall a complete disappointment.

The Blue link has never worked and has taken months to repair. Awaiting replacement hopefully this week. The towing ability is non-existent. The vehicle is not able to tow. There is no available towing wiring harness. The owner's manual, online Hyundai videos and the dealership all ,lied. This vehicle is not able to tow anything.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/05/2025 07:22 AM

Hey Michael, thank you for sharing your feedback with us. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc
LB
gravatar
Lorenzo B.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/05/2025
Verified Review

Within a month multiple issues

Within a month I have had multiple issues.Just bought the vehicle May 2025. While driving on the highway the truck started shaking aggressively and even more so when I gave it gas. Then the engine light and crash light came on. I pulled off to a gas station, while there my backup cameras didn’t work or any other camera. Just a green screen, a week later took it to a dealership just for them to say they can’t do anything because they’re backed up and I had to keep the car with them for a three days before they could even look at it. Didn’t have the capability to do that. Now just waiting for an optimal time to take it because of work so I just have to deal with it. The shaking has stopped by the camera still goes in and out.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/05/2025 10:59 AM

Hello Lorenzo,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
TB
gravatar
Terry B.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/19/2025
Verified Review

No parts Transmission is very jittery Turbo lag is real bad

Don't get the turbo engine I'm switching to a another brand very shortly
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/20/2025 06:38 AM

Hey Terry, Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
SF
gravatar
Steve F.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/26/2025
Verified Review

Not another!

I do not like this vehicle. Views are limited due to large pillers: occasionally the vehicle will not accelerate after a turn: warnings to take a " coffee break" if over the yellow line and other times nothing: no room for any adult in back seats when front seats are back!!!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 08/26/2025 10:50 AM

Hello Steve,

Thank you for sharing your feedback on your 2025 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
MS
gravatar
Marc S.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2025
Verified Review

went over a curb and pulled back damage was excessive. $15,000 damage

I own a Tuscon and am very satisfied with it.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/02/2025 10:51 AM

Hello Marc, Thank you for sharing your feedback on your 2025 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
KE
gravatar
Kimberly E.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/11/2025
Verified Review

Santa Cruz

It is a nice ride but we have had parts falling off we have had it less than. 3 months and the wheel wells are separating and the black strips on the top of the truck came off about a month ago ago. We went to Hyundi of Yuma and the gave us attitude to start and where upset we didn’t purchase from them. But we live in Yuma and their Customer service has gone way down lately.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/12/2025 06:17 AM

We are really sorry to hear about your experience with your 2025 Hyundai Santa Cruz, Kimberly. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
WC
gravatar
William C.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/06/2025
Verified Review

Poor driver awareness system

Don’t buy these vehicles
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/06/2025 03:16 PM

Hello William, Thank you for sharing your feedback on your 2025 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
OP
gravatar
Oliver P.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2025
Verified Review

Santa Cruz Lemon

I have had my 2025 Santa Cruz for about 2 months and it's now in the shop! The drivers window doesn't work, the charging ports don't work, the clock stopped working, the automatic tailgate doesn't work, Cruz control doesn't work correctly. This is pretty bad to have all of these electrical issues.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/14/2025 04:26 PM

Hello Oliver, allow us to have a further look at your vehicle concerns. A specialist from our Headquarters will be in touch with you to investigate further. Thank you ^cc.
CV
gravatar
Christopher V.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/18/2025
Verified Review

Great idea but Bluelink doesn’t work

Been trying for months to get Bluelink fix with no luck, if I could I will try to lemon law it. Lots of run around and dont trust the warranty promised.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/18/2025 01:39 PM

Hello Christopher, We are sorry the Bluelink has not been working, but thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
JB
gravatar
Joyce B.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/22/2025
Verified Review

Disappointing

My first new car! Disappointed.... The electronics has spoiled my new car enthusiasm. Auto lights do not come on when overcast or raining. Why bother with automatic lights ???? Extremely agitated with "consider taking a break" feature. It is random and dangerous. It comes on during high traffic situations and keeps on every 3 or 10 minutes. There is no way to turn it off . II consider this a defect in the electronics department. I drive other vehicles with this feature and no alarms sound. So it is NOT my driving habits. I plan to alert the vehicle consumer agencies about this crazy "safety" hazard. I am also suspicious of other electronics as this one example is so concerning . I don't trust any of the other electronics on this vehicle. This vehicle is not equipped with WIFI. Unexcusable. I need to use my phone to access WIFI. Other brands of cars offer WIFI. I was not informed of this before the sale and did not even consider asking. Assumed it is standard in 2025. Unhappy.... Since this statement will be reviewed by AI, I do not expect any satisfaction from HYundai. Another strike .
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 11/24/2025 07:17 AM

Hi Joyce, we can understand if electronics in the vehicle do not work as expected, it can be very frustrating. We recommend you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JH
gravatar
John H.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/22/2025
Verified Review

Love the car, not the company!

Do not get a loan with Hyundai, very incompetent!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/22/2025 02:53 PM

Thank you for your feedback John. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
RS
gravatar
Richard S.
2025 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/02/2026
Verified Review

Pros and Cons of the Santa Cruize

Do not buy this truck without the turbocharged engine it is a huge mistake! Standard engine is way underpowered!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 02/02/2026 04:30 PM

Richard, thank you for sharing your first impressions of your 2025 Hyundai Santa Cruz with us. Our customers’ opinions greatly matter to us when considering future versions of our vehicles. ^cc
Displaying 20 Reviews

Sponsored Dealer

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
93%
Hall Hyundai Elizabeth City
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1010 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(32 ReScores)
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.