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SureCritic / Makes / Hyundai / Santa Fe Hybrid / 2023

2023 Hyundai Santa Fe Hybrid

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(260 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(260 Reviews)
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Reviews

WL
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WAYLAND L.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/30/2023
Verified Review

Hybrid mileage on highway is poor

I got 20 mpg on a recent trip, and I did have a headwind. I did not expect such poor mileage. I considered a different vehicle but had difficulty due to low inventory in my region. I found this car online but it was i transit so I did not get to test drive this specific vehicle prior to purchasing. I did drive this model with different features.
Recommended
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Hyundai Motor America NCC responded on 11/30/2023 07:46 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
TB
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TRAVIS B.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2023
Verified Review

Love it

Love it this is one of the best vehicles I’ve ever owned, the comfort to style the simplicity the comfort, the technology, all rolled into a package that is great for someone like me I travel and work on my vehicle, and accommodate me perfectly
Recommended
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NR
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NALIN R.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2023
Verified Review

I'm not that happy!

I'm not happy about the fuel economy of this hybrid vehicle. I bought this new vehicle on 19th of October 2023. During the first month my fuel economy was 34/33 miles per gallon. But during the second month it drastically dropped to 31-30 miles per gallon. I drown on the same roads and same driving conditions. I use myHyundai website to do remote start of the vehicle. First few times it did work. But not any more. The request goes from my phone. But it does not receive by the vehicle.
Recommended
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Hyundai Motor America NCC responded on 11/28/2023 10:46 AM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
JB
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JOEY B.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2023
Verified Review

Love My Hyundai Santa Fe Hybrid

Without a doubt this Hyundai Santa Fe Hybrid is the best vehicle I have ever purchased. Just sitting in the driver's seat is like sitting in the cockpit. Everything is right at your fingertips. And as far as comfort, the seats are extremely comfortable. The second row seats are comfortable as well. It has ample storage space in the back with a power lift gate. It was rated at 31 city and 33 highway. But I regularly get as much as 40 mph in town which is what I bought it for. It has definitely made me a better driver. I try and keep my foot off the gas when I can coast and maintain my speed and keep it in the charging mode. The 360 degree cameras are extremely helpful. If you turn on your bliinker to change lanes you can immediately see the lane beside your car before you change lanes. When you park you can hit the 360 degree camera and see if you are completely in the parking space. It has so many features I still haven't had a chance to really use. When you first start the vehicle you also have a front camera for a short distance. Very helpful. Without a doubt this is the most state of the art vehicle on the market. It has the most whistles and bells for the money of any other vehicle. And on top of that it is a stylish vehicle that you will be proud to drive with the sunroof open and the sunlight shinning through.
Recommended
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JS
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James S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2023
Verified Review

Santa Fe Hybrid

Purchased the vehicle because of quality, styling and Hyundai's warranty. Impressed with the safety features. After a month, still trying to get comfortable with the information/entertainment features. Disappointed with the fuel economy, which is poor for a hybrid.
Recommended
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DA
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DAVID A.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2023
Verified Review

Seat Comfort Issues

The overall vehicle looks and handles great. The major issue is that my wife cannot sit in the vehicle for more than 30 minutes without having her tailbone becoming incredibly iritated. When we bought the vehicle, we thought the hardness of the seats would likely soften as we broke them in, but this isn't the case. Everything else on the vehicle is great, but we are now considering taking likely a $12k-$18k financial loss for having to either trade the vehicle in or sell it and buy another new one. Not what we were hoping to have happen
Recommended
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Hyundai Motor America NCC responded on 11/22/2023 03:08 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
BP
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BRAD P.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/19/2023
Verified Review

Huyndai would not resolve issue with defect that was hidden at time of delivery

Car was delivered in Va which is 3 hours from house. A defect was hidden at time of delivery. Hyundai and dealers could not figure solution to get it fixed where I live. Simply this is bad customer service and shows that the company does not care very much about customer satisfaction.
Recommended
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Hyundai Motor America NCC responded on 11/20/2023 02:21 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
TH
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THERESA H.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2023
Verified Review

Brandon Hyundai sold me a lemon

Brandon Hyundai sold me a lemon. Their customer service sucks. I had to nag and beg for any ETA information on repairs. The dealership stuck me with a downgrade for a loaner. I was without my vehicle for over three months. Customer service was non-existent. Couldn't get anyone to answer the phone or call me back for status of my vehicle. Buying this vehicle was the biggest disappointment ever.
Recommended
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TB
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THOMAS B.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2023
Verified Review

Great dealer to work with. We previously owned a Palisade but like the agility of the Santa Fe

There are 1 or 2 interior appointments we miss from the Palisade, but overall the SantaFe is more fun to drive. We went with the hybrid and it is quite peppy. I enjoy music and the sound system does not disappoint. Road noise is little which also helps. Overall very pleased.
Recommended
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FK
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FRANK K.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2023
Verified Review

New Hybrid

It's an awesome vehicle! The ride is great and very great gas mileage. No power is sacrificed with the hybrid and reco this vehicle. Sounds system and latest technology features are terrific and easy to use.
Recommended
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VC
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VICTORIA C.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2023
Verified Review

Love this car!

I was looking for a hybrid smaller SUV to replace my seven-seat SUV. I did a lot of research on line to narrow down my choices. Hyundai was recommended to me by my daughter and I had driven hers. I test drove another hybrid, but its legroom was insufficient. I had an extremely positive experience with the Hyundai dealership and was immediately impressed by the car. The test drive confirmed my impression. Once they were able to find the color I wanted [a very important part of my purchase decision!], the deal was struck. I continue to be totally impressed with the car- it gets great mileage, is a wonderful drive and has great safety features. It has great storage space, even though it's a smaller SUV. I'm a total Hyndai fan now!
Recommended
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TM
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Thomas M.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2023
Verified Review

Santa Fe Hybrid Creaking Sound

Had a creaking noise behind the driver seat rear area. I found online several post about the problem. Printed these out, repair orders from other dealers, and had my dealer look into fixing this. Turns out there is a bracket that is too close to the battery pack and by increasing distance between them, the creaking noise was eliminated. This should have been fixed before delivery.
Recommended
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PM
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PATRICIA M.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
Verified Review

Completely Satisfied with Hyundai Santa Fe Hybrid

We are impressed with our new 2023 Hyundai Santa Fe Hybrid. The ride is very smooth and a pleasure to drive. Horne Hyundai provided probably the best car buyer experience we've ever had and I recommend them and the product 100 percent!
Recommended
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GH
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GERALD H.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
Verified Review

?

Don’t have anything to add here, sorry. There is nothing more to add. I am having trouble getting the message across, there is nothing to add here. Please allow me to submit this survey before I delete all my entries.
Recommended
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MC
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MARK C.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
Verified Review

First Hyundai

This car has more features for the price than Honda or Toyota. Looks very stylish and should hold it value for years. Tow of my friends have the saym car and had highly recommended it to me. Glad they did.
Recommended
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JC
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JOHN C.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2023
Verified Review

Great vehicle except for front seats

Love everything about the vehicle except the front seats. The seat pan bolsters are high and very stiff which causes my sciatica to flare up. That limits my ability to drive long distances. My wife has similar comfort complaints in the passenger seat.
Recommended
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VT
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VAMSI KRISHNA T.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2023
Verified Review

Best to go with

The interior is stylish, but the center console is a sea of buttons, The Santa Fe's cabin is roomy, with a generous rear seat and cargo space. Many standard tech and driver assist features.Fuel economy rates at 36/31 mpg in the efficiency-focused.
Recommended
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RB
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ROBERT B.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
Verified Review

ALL around, economical, roomy, comfortable, good looking SUV

The Santa Fe Hybrid is the most proportionally balanced vehicle in all categories. It is the Goldilocks standard,...just right in power, comfort, room, quality of materials and fit and finish, economy, safety, and looks. It can be considered an "only" car if a buyer wants a car that can cover all the bases.
Recommended
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JL
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JOSEPH L.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2023
Verified Review

More than I expected, with a couple of exceptions

Purchased our 2023 Santa Fe Limited Hybrid new and have been very happy with it except for a couple of minor convenience exceptions. I set out to purchase a Hybrid vehicle with all the "bells and whistles" and after looking at several other brands, settled on the Hyndai. I was initially concerned with the size of the gas engine at only 1.6L, but the vehicle performs very well at highway speeds and has no trouble passing. The fit and finish plus all of the accessory upgrades included in the Limited package make the vehicle a pleasure to drive. There are a few things, however, that Hyundai should address in future models. The controls for the parking brake and the rear hatch are in a bad location on a low panel on the drivers left side. The parking brake switch should be in the center console. The rear hatch switch should be on the overhead console so it can be operated from the passenger seat. The rear seats can be folded via a switch from the back of the vehicle. The problem is that the rear seats don't have folding headrests and they hit the back of the front seats and won't fold all the way unless you move the front seats forward. An inconvenient additional step. That being said, I'm getting used to these little quirks and they wouldn't prevent me from buying the vehicle again. With the outstanding warranty that comes with the vehicle, I'm looking forward to a long service life.
Recommended
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SC
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SEBENAR C.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2023
Verified Review

2023 Hyundai Santa FE review

Overall this vehicle will meet our daily needs of around town. I would not take it on a long trip as it is not that comfortable and some of the controls are very annoying and distracting. Make sure that you understand all the controls. Had I known you cannot turn off the smart cruise control, I never would have purchased the vehicle
Recommended
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