Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2648 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2648 Reviews)

Reviews


MZ
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mohammad z.
2019 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2019

engine shutts off while driving on the high way

engine shutts off while driving in the highway without any prior notification.very risky. better not to buy this car. the dealer still couldnt diagnoise this issue and said evrythng is working fine. we checked with the software and no issues found
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IO
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ISABELLA O.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2019
Verified Review

Do not buy

Do not purchase a 2019 Hyundai sante fe. You will be disappointed. The dealership has had my one week old sante fe for over 35 days and I still don’t have it back! It has made the worse nails on a chalk board noise due to what they believe is to the glass of the vehicle being installed incorrectly. One week old vehicle already having issues! So scary and disappointing.
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MM
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Michelle M.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2019
Verified Review

Santa Fe -Watch out for shifting issues on all Hyundai's

Bought a brand new 2019 Santa Fe - Has shifting problems, especially downshifting. Took it back to the dealer 1st month. Was told this is how Hyundai are, a "quirk" they said because no codes show up. It is not normal for a car to stick and lurch as this one does. Buyer beware on Hyundai's. Hopefully their warranty is as good as the sell it to be.
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EP
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EILEEN P.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2019
Verified Review

Hyundai SantaFe XL

Completely satisfied with my vehicle. I had previously owned a Hyundai and was pretty certain I would buy another one because of my overall satisfaction with me first one. I also am happy with the dealership.
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VC
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Vernon C.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/21/2019
Verified Review

I so wanted to like this brand

In a few words my new SUV of 2 months will have been in for service for the same problem that 2 Dealers can’t seem to figure out. Hyundai Motor Company, the manufacturer said they would send a Field Engineer to look at it but never did and don’t have any plans to send one. The car is now going back into the service shop for the third time for the same problem. I’m now sick of this car and Hyundai in general.
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CT
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Carlos T.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/07/2019
Verified Review

Beautiful car, cheap materials inside.

This car is Beautiful and great looking, I love it but unfortunately my expectations were totally destroyed by its quality, inside the materials looks very Chick but at the end it very cheap and poor performance. Outside it has many defective terminations and is unbelievable that a brand like Hyundai delivery a vehicle like this that is so popular in a poor performance. And the worse thing is that the company doesn't care about the customer feeling and expectations I blamed myself to change form Honda and Toyota to Hyundai expecting a better quality cars.
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DF
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Douglas F.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2019
Verified Review

Rough transmission, noisy engine and more problems

The transmission shifts very rough and jerks when up shifting or down shifting. The engine buzzed and is very noisy, it uses the same theta engine that has been causing all the engine fires and now has a recall and a ecu update to prevent fires. I do not feel confident in this vehicle and am now driving my older Toyota because I am afraid it’s going to suddenly catch fire. The ac vents smell like old socks also.
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NationalCA - List responded on 12/04/2019 12:24 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JR
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Joanne R.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/10/2020
Verified Review

Poor engineering

Seems there has been an issue with push button start for years on Hyundai vehicles and no guaranteed solution is available. There is no way of being sure car will start at any given time. 2019 Santa Fe with 16,000 miles and I get it to start on first try maybe 60% of the time. Since the incident is 100% of tries service will do nothing if it starts for them. So the gamble is yours, have it towed when it doesn’t start and play the odds of it starting at dealership and being sent back home only to have it fail again. My 7th new Hyundai and my last.
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NationalCA - List responded on 01/10/2020 02:00 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
NationalCA - List responded on 01/10/2020 02:01 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

MK
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Melissa K.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2020
Verified Review

.

very noisy car especially when driving down the highway, too much noise coming from the front driver side window, also the exhaust system is loud, you can hear the car coming a block away, and when the car is in the garage.
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NationalCA - List responded on 01/21/2020 02:34 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

SO
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Suzanne O.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2020
Verified Review

Do not like my new Hyundai

I bought 2019 sante fe after owning a 2014, loved it, upgraded to 4 wheel drive, new model. Huge disappointment. This car does not sound air tight, does not seem to hold road good, not smooth riding, not comfortable to drive. I did not hesitate to purchase another sante fe because my first was wonderful. This one feels like a lemon.
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GV
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GLORIA V.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2020
Verified Review

Excellent vehicle!

This is is my fourth Santa Fe! It speaks for itself! Safety features are wonderful! I love the leather interior. Storage in rear is a big plus. Far more comfortable than Ford Explorer, my back doesn’t bother on long trips. Thank you!
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JM
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Jorge M.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2020
Verified Review

Amazing looks and technology but transmission problems are a true disappointment

Engine looses power, transmission jerks. Have been to the dealership several times they can't find the problem due to the issues happening at different times. We purchased this vehicle new and the dealership did a software update for the transmission but the problem didn't go away. Now we don't drive the vehicle too far just top play it safe. This is our first and last Hyundai.
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SB
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Sarah B.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/11/2020
Verified Review

Horrible

Do not buy this vehicle. It does not drive smooth. The interior is loud. It drives like an old ford jalopy. The design is ugly. All if hyundai’s designs in 2019 are ugly. After 20 years of driving them i can honestly say i am dissapointed. When i get done with my lease sentance on this vehicle, i will look elsewhere.
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BK
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Brandon K.
2019 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/03/2020

2019 Hyundai Santa Fe

Will never own another Hyundai. Brand new car just hit 25000 miles. Been put into limp mode 2 times in a week. All after the dealer put a software update on car. The second time it happened they did a rod bearing check. After dropping it off today not really for sure what bs story I am going to get. Not very happy with this car at all. Hyundai has a problem that they don’t want to fix properly.
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AU
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Alejandro U.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2021
Verified Review

Bad service, sad I was expecting a good experience

Abnormal sound coming through when you are driving, super bad service at the dealership, it was my worse experience with a car, I thinking change the bran and never come back, please read what I said about it
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NationalCA - List responded on 02/03/2021 03:37 PM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc

RD
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Rebecca D.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/05/2021
Verified Review

Trouble since I bought it!!!!

I have so many electrical issues with the car , it’s been at the dealership more than I drive it! So many front end issues as well. And no one can seem to figure out what’s going on. One night I turned the car off and took the keys out and it would not turn off so it ran all night long!!!!
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PN
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PATRICK N.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2021
Verified Review

Trust?

Is a vibration sensor going to save you from an engine fire? I purchased a new 2016 santa fe. I received a notice of potential engine failure that could lead to a fire. I replaced the 2016 with a new 2019 santa fe. Guess what, I get a notice of potential engine failure that could lead to a fire. I replaced the 2019 with another brand. I feel betrayed by Hyundai. I replaced a 2019 hyundai Kona with a 2021 Kona. Guess what! I just received a notice of potential engine fire and no fix is ready yet, but to stand by and watch for it. Meanwhile I am instructed to monitor engine and oil level and if anything happens to notify dealer. Betrayed again!
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SB
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Sarah B.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2021
Verified Review

Easily stolen

This vehicle is easily stolen if the ignition requires a key. Mine was stolen. Secondly it is a clunky ride. Hyundais in general have declined in their design. I love filling these surveys out since input isnt taken into consideration. I am waiting for an appointment so it passes time.
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DA
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Deborah A.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2021
Verified Review

Not happy

I have issues with my ac puddling in my passenger seat creating a fish bowl … my lights go out at will leaving me with NO headlights or fog lights … Hyundai has kit tried to fix this … I’m getting the run around
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MS
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MARTIN S.
2019 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2021
Verified Review

Hyundai could care less

Nothing to say. This survey is stupid. I will never buy another Hyundai as long as I live. I also will tell other people about my experiences with car and dearlership. I should have the Honda Civic that my wife talked me out of purchasing
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