Average Score

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3483 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3483 Reviews)

Reviews


ML
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MELISSA L.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/28/2022
Verified Review

Issues still not resolved one year after purchse

Car was in shop before it was 3 months old. Has returned to shop multiple times and issues still unresolved. Exterior temp gauge doesn't work causing AC not to function in extreme heat, car makes noise at start up, check engine light is on frequently.
    Value
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NationalCA - List responded on 03/29/2022 07:19 AM
Thank you for providing your feedback, Melissa. We have created a case and notified one of our corporate representatives, who will be in touch with you shortly. Thank you again. ^cc

MB
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MORGAN B.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/30/2022
Verified Review

Dealership had problems plus also not able to sell well to females with money in hand (yes CASH!); newly re-tooled Santa Fe not as good as 2004.

I loved my Santa Fe 2004, I liked the inside and the outside; I liked the engine and the AWD efficacy. Loved the Sand exterior, tan leather interior. Loved layout. New Santa Fe WAY too big, I should have been directed by dealer to Tucson maybe? Colors vanilla/ho-hum on 2021 Santa Fe, interior layout mostly just nuts. Also, interior black leather was like driving around in a big dark cave. Ugh. Dealer was unresponsive and main sales rep / contact quit so I was an "orphan". Even with $$$ in hand and budget of $40K dealer unable to sell to a female, sheesh. I do have a brain. Many mistakes by dealer and I HATED my brand new Santa Fe; sold it. Love my new 2021 COPPER with WHITE INTERIOR with Black Encore GX & have 140K miles already. (Hyundai: Hint, hint!). And, desperately need to completely re-do sales approach w/females at dealership and need better vehicle selection, tooling, design. Anotherwords, begin anew ASAP or simply wave goodbye to future sales. With no sales, eventually don't need service either!
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Dakota H. responded on 08/30/2022 12:11 PM
We're very sorry to learn of your experience, Morgan. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

LD
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LYDIA D.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/26/2022
Verified Review

Unhappy with car interior backseat

Leased car with scub on the back passenger seat. Addressed the issue the day I got the car at San Leandro dealership where I got it from but did not resolve the issue. Very disappointed. No follow up. Left numerous messages but did not get a return call from Nicole.
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Hyundai Motor America NCC responded on 11/28/2022 02:43 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

AA
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ARACELI A.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/07/2023
Verified Review

De verdad que el vehículo muy bueno jamás me había dado problemas

El vehículo nunca me había dado problemas en dos años que tengo con el , hasta que prendió la luz de lo sensor de temperatura y lo lleve a reparar con ustedes mismo y lo dejaron peor Sin resolver el problema
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AA
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Andrew A.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2019
Verified Review

Santa fe

It’s okay but engine sound and wind blow sound is bad but design of vehicles is okay please reconsider about noise it is really killing new vehicle experience my family really consider to return it. Reason we purchase Hyundai is we had sonata it was quite and nice but santa fe is not
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JM
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Jesse M.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2019
Verified Review

High Expectations (sigh)

The car is just OK; struggles at low speeds, with HIGH vibration. Overpriced in my opinion, for a BASE model, but it is what it is. If I could do it all over again, I'm not so sure I would make the same decision.
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BE
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Brian E.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/24/2019
Verified Review

bluelink let down

Do not be fooled into thinking bluelink provides any margin of safety using the "on-star-like" features of contacting someone should your car break down in a remote area. If you live in a rural area chances are when you need bluelink the most it won't be available. .
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VD
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Vilma D.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2020
Verified Review

2020 Hyundai Santa FE

Not very happy with my new car already already had to take it back twice for various issues. Smoke coming out of hood, lights on auto run light or dark! Engine would not turn on they changed the starter and now issue turning off
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PB
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PATRICIA B.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2020
Verified Review

new purchase

after buying this vehicle I have never heard from anyone at the dealer ship at all to see if I liked the vehicle or not. Its like they got your sale and that's it. Also the service department at the dealer ship is not very accommodating to working people and the past vehicles that I have owned have better maintenance warranty's then Hyundai
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RD
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Ronald D.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2020
Verified Review

Santa Fe

A nice reliable practical vehicle with a great warranty. Has all the safety and comfort features as do most current SUV's. The 18" tires do provide a comfortable ride and turning radius. Like the vehicle.
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RE
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Ralph E.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2020
Verified Review

2020 santa fa

Not fun to drive having issues 3 trips to dealership and still have same problems. Everytime i take it to the dealership they say its ok but its not ok. The left front tire is out of round i can see this.they say their machine says its ok.
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AM
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Albert M.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/25/2020
Verified Review

my experiences

Very unhappy with this vehicle. The engine is very noisy when driving. The console is very hard to use. It takes a long time to figure out what works what and how to use it. I am especially unhappy with the usb port. I insert a usb stick in the drive to play music and it works for a few days then totally corrupts the usb stick. This has happend twice now. I have a 2010 hyundai santa fe and I exremely happy with it. I wish Hyndai had made the 2020 as good as the 2010 model. I have purchased two other hyundai vehicles. A Hyundai sonata and a hyundai azera. I was very pleased with both of those vehicles and been a strong supporter of Hyundai. I have also recommened Hyundai to friends and family. Two of my cousins bought hyundai vehicle. One purchased an azera and the other purchased a santa fe. They, like me are very happy with their Hyundais . I just don't know how Hyundai has managed to change from making wonderful vehicles to producing what i would call a piece of junk compared to other brands. I don't drive my vehicles very much, but I surely don't like driving the 2020 santa fe.
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TB
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Thomas B.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/25/2020
Verified Review

2020 Santa Fe SEL with both option packages

The things that I love about the New 2020 Santa Fe; It's size. It fits right in the middle in case you don't need the BIG boat of an suv it's hauling size seems to be really right. So many other competitors suv's in the same class don't give you near as much room. I love the HEATED seats ! ~ my 2015 Sonata had them and they were ok - BUT these seats can get SUPER HOT ! on High - what you would expect when it is really really cold out. The not so nice; forward emergency braking - my car exihibts what should be in a pre-production vehicle not a production vehicle ! It is incredibly SLOW in discovering the vehicle in front of you is no longer there. It will have your breaks fully applied and will leave you in an accident. The same is true for lane assist - I cannot tell you how many times on the highway that my Santa Fe has aggresively tried to steer me to an off ramp instead of letting me stay in the lane I was traveling down the highway in. I have also had more than 1 incident when using Auto Hold on an incline in a drive thru were the engine's auto stop/start restarted the engine and auto released the Auto Hold and tried to take off into the car in front of me. I am going for my first service appointment at the dealer in a couple of days -- all I can say is - I sure hope they have some software updates for these systems. Because as my car was sold to me I won't be keeping it long. We purchased 2 - 2020 Santa Fe's - I absolutley love the LED headlight and interior light option they make all of the difference in the world. Too bad you have to buy every package to get them.
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SL
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Susan L.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2020
Verified Review

Average

I am not as pleased with my 2020 SanteFe as I was with my 2017 Santa Fe Limited. Granted I do not have a 2020 Limited, however, the body structure is weaker and I wished I pursued purchasing my 2017 vehicle.
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JB
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Jonah B.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2020
Verified Review

Car is ok (for the most part)

I’ve had issues with the screen going black and not coming back on until I’ve turned the car off and back on.. also I’ve had an issue with my iPhone not connecting to car play when I plug it in.. have had to plug in and remove repeatedly. Also I HATE the auto shut off feature. There is no way to turn it off, so i have to remember to hit the button. I would not have purchased the car if I knew that. The sales men made it seem like that was a feature it had, not that it would always do it.
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PC
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Philip C.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2020
Verified Review

2020 Santa Fe 2.0 Turbo

The Santa Fe is a nice looking vehicle. Over priced, weak for the 2.0 engine and gas mileage is horrendous. The vehicle was not designed for the northern winter weather. Plenty of blind spots and wiper system is sub par. Would not purchase again.
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CS
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CHANG HYUP S.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2020
Verified Review

Good, but need to improve transmission

good safety feature - lane keep assistance, rear traffic alert, auto cruise control,etc Enough space for trunk area easy to in and out transmission has an issue with no down shifting smoothly at hilly road no ECM mirror
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BD
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Bobbie D.
2020 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2020

Too much unnecessary stuff

I had a 2004 Sante Fe that I drove for 14 years with absolutely no problems until year 14. I loved it and that was the reason I bought a new one. It drives fine but I am worried that the addition of all the the new unnecessary bells and whistles, which frankly drive me crazy, is just going to cost me money and stress in the long run when they start to fail.
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BM
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Belinda M.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2020
Verified Review

Vehicle Rating

The vehicle is alright. Their windshield glass is cheap and chips very easily. I got a pin prick of a chip and it cracked the whole windshield. It seems top heavy and is all over the road in windy conditions. The vehicle I bought was not equipped with numerous things the salesperson told me it was. It took another salesperson 3x to figure it out. No accomodations made for this mess up unless I wanted to finance another car. The seats are pretty uncomfortable. It gets good gas mileage and on a whole drives nice.
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KC
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KATHY C.
2020 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/21/2020
Verified Review

Hyundai Santa Fe 2020 2.0 Turbo

Many safety and comfort items to make any trip out in the 2020 Hyundai Santa Fe Turbo enjoyable. Concerned regarding the lag, hesitation in the turbo engine. Push on the gas pedal and expect the vehicle to perform/accelerate. Yet there is 6-8 seconds where the vehicle does not perform. The lag in the performance as you enter traffic is dangerous and then over acceleration happens when the engine does kick in. Why buy a turbo if it doesn't perform better than the under performance of the base model engine? Not impressed, what about the safety and confidence to ease into the flow of traffic? To expect to pull out onto a roadway or interstate and to push on the accelerator then have to wait for those seconds before the engine responds/vehicle moves. What answer does Hyundai have for this issue? Want to be confident in the vehicle to be able to make normal accelerations without the time lag for performance. Vehicle deserves a higher rating if the more expensive 2.0 Turbo engine performed. There are many features to appreciate about the vehicle, it is a quiet drive (if something doesn't start to rattle, odd noises at times inside the cabin of the vehicle). Is it solidly made?
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Displaying reviews 61 - 80 of 3485 in total

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