Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1772 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1772 Reviews)

Reviews


MH
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MATTHEW H.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2023
Verified Review

Worst purchase ever

Started consuming oil at 800 miles on it. Run away do not look at anything Hyundai or Kia. You wil regret it. Dealership and Hyundai very little help other than stating oil consumption is normal. Adding almost 3 quarts of oil per oil change is not normal.
    Value
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IS
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Iuliana S.
2022 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2023

Very bad quality of sun/moon roof

I was just driving in traffic and the roof of my car just sheltered from nowhere, maybe got hit by a small rock, thanks God my baby wasn’t with me in a car, the car seat was full of glass. Be careful!
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AP
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Allen P.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2023
Verified Review

too many alarms

I had a 2015 Santa Fe which I liked until the motor blew up and Hyundai would not fix it. I sold it for scrap. I was going to buy a new car and my wife wanted another Santa Fe. So we bought one. All I asked for was navigation and back up camera. The navigation has never worked.
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Hyundai Motor America NCC responded on 04/10/2023 10:04 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

TG
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TREVOR G.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2023
Verified Review

Liked it at first but then...

Initially the car was great. My wife wanted a certain color combo and it was 60 miles away from me. We drove and had a terrible experience at the dealership. The car was great at first no problem then we saw the molding in the passenger side was peeling off or not put on correctly? Then the car started throwing the engine light around 8500 miles. Took it to the dealership and got a transmission software update to protect me from if something went wrong. Then I kept getting an engine light and back to the dealer. Now I need whole new transmission. I actually got this survey because I've owned the car for 1 year only! And it has been in the dealership for 2 days now.
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Hyundai Motor America NCC responded on 05/08/2023 11:27 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MJ
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MARUTHI J.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2023
Verified Review

Worst car from reliability

Wouldn’t recommend it to anyone. Outside look is really good but the engine quality is worse and never go with high trims isn’t really worth the price . Strongly oppose anyone buying this car to anyone
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Hyundai Motor America NCC responded on 05/22/2023 09:00 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

AG
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ASHLEY G.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2023
Verified Review

Horrible don’t buy

Don’t buy waste of money the car is not safe it not worth the time or the money period had a safety issue with the vehicle it just stopped running my wife and kids were almost hit by a semi due to the issue please don’t buy
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Hyundai Motor America NCC responded on 06/13/2023 02:26 PM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

MI
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MARY I.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2023
Verified Review

Too much money for a sub par vehicle

The car drives nice but the little things are what bother me the most, like the usb port falling into the hole and me not being able to use it, or the rear camera glitching in less than a year of having it, or the drivers door panel coming FIRST month of having it, or the touch screen not responding to touch while im trying to use the navigation and then the screen goes black....while im driving and trying to follow directions.
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Hyundai Motor America NCC responded on 06/14/2023 03:10 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

GC
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George C.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2023
Verified Review

Transmission problems

Engine rev past 6 rpm and barely moves. Drops gear from drive to gear 1 or 2. Ever since I bought the car randomly it drops gears. It also randomly when stepping on gas revs past 6 rmp barely moves. Have to step off gas let it stop reving then it drives fine I made a video they say they know there is something wrong but can't find the problem
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PM
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PETER M.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/26/2023
Verified Review

Hyundai cannot figure out the problem with this Santa Fe calligraphy

In frequently on the highway trying to pass somebody the car will violently jerk back-and-forth until I pull off and restart it. It’s a safety issue. The dealership change the fuel pump and catalytic converter and it is still happening. I’m fed up with this vehicle.
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Hyundai Motor America NCC responded on 06/28/2023 02:54 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

TL
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THOMAS L.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/06/2023
Verified Review

Bad unreliable electronics, poor detail assembly, unreliable navigation

Purchased this car to get better mileage when gas was crazy expensive. We loved our 2020 Palisade, but this car is a lemon. I don’t doubt there are other Santa Fe’s out there tat are great. Just not ours. Knock off computer chips during pandemic? I don’t know. I just know we are stuck with a lemon.
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Hyundai Motor America NCC responded on 07/06/2023 12:08 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

PB
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Phil B.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2023
Verified Review

Worst new car I’ve ever owned!

This vehicle is one year old, has 8400 miles. It has been in the shop for over 5 weeks. Yesterday it went in AGAIN (3rd time) for the same issues. From brakes to electronic issues, sadly this car is a lemon.
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Hyundai Motor America NCC responded on 07/14/2023 01:20 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

AK
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ALLISON K.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2023
Verified Review

Poor quality

The vehicle had issues from the start - infotainment screen would not display, speakers sounded weird with text message reading, car play would not connect, blue link would not remote stat the majorly of the time I tried, screen would freeze stuck in a call and only work if I shut the vehicle off and back on again…. One issue after another. The dealership was just as terrible. I only stuck with another Hyundai after deeming mine a lemon because I was “trading” for another car….that I had to pay more for even though it was smaller and the only reason I was getting a new one was because the first one was junk. Horrible experience. Never again.
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Hyundai Motor America NCC responded on 07/17/2023 10:58 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

EC
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ERIN C.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2023
Verified Review

No Reliablity and horrible service

We had our car for a few months, ~4,500 miles and it left my wife, 3 month old baby daughter, and my self stranded in Chicago 400 miles from home. It ran terrible and the check engine light came on the interstate. Dealer checked it out said it was fine and that it was just a random glitch. Fast forward to about 6,400 miles and the transmission goes out. took 3 months to get the car back. Not 2 weeks after we got our car back the engine fan starts coming on when the vehicle gets shut off. the fan just goes wide open with the car off. Dealer couldnt figure out that issue either but left us in a loaner vehicle for another couple weeks. Don't buy these cars!
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Hyundai Motor America NCC responded on 07/26/2023 09:53 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

SJ
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SHERRI J.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/28/2023
Verified Review

New vehicle

Bought this vehicle brand new. Less then a year latir engine light came on and care sounded terrible. The issue could not be found we had to trade it in and purchase another new vehicle due to safety concerns we had. Very disappointing. Thank goodness the dealership worked diligently to help us
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MB
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MADIE B.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2023
Verified Review

Bad Transmission

Transmission has been replaced twice on a 2022 Santa Fe. The gear selection makes a very annoying noise. When placed on reverse, Jesus it makes the biggest thumping noise that you can hear from a very long distance. Too many recalls, one recall was the vehicle stop working and shutdown. That has occurred to us, it stopped moving and we had to get it towed. They said it was the transmission and they replaced it. Not even a a year later, the vehicle is back in the shop for another transmissions replacement. Most likely going to get an attorney and seek lemon law.
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Hyundai Motor America NCC responded on 10/03/2023 08:47 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JM
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JAQUELYN M.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/20/2023
Verified Review

Car was a lemon and Hyundai was forced to buy it back from us.

Car was in shop for one month. Car was in shop for two months. Car was in shop for three months. Car was in shop for four months. Car was in shop for five months. Car was in shop for six months. We owned the car one year and it was broken in ship for six months. We did not the ok to have a rental car. We were without a car for that time. It was in for a recall and there was no solution.
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GL
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George L.
2022 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2023

Buyer beware if you value your life

I bought a 2022 Santa Fe and almost immediately started having engine problems. The car will suddenly lose power, slow down dramatically, and stall out leaving you stranded. It even happened twice on highways. It's a terrifying feeling. Hyundai has not been able to duplicate the problem because it is totally random. All they do is clear the stored codes. I have owned many new cars and this is by far the poorest excuse for a vehicle there is. Hyundai's "Customer Care" department is a joke to deal with.
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TL
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Timothy L.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/04/2023
Verified Review

Horrible QA

I've had several issues with the SUV since I purchased it. None have been properly addressed. The dealership is either too busy, or doesn't care about the reliability or functionality of the SUV they sold to me. I was considering a second Hyundai, but I am not looking at other options for a second car.
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Hyundai Motor America NCC responded on 11/07/2023 10:16 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JN
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Juliano N.
2022 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/07/2023

Do you want to waste time on maintenance? I bought one !

I bought a new Santa Fe 2022! With 20 thousand miles it started to cause problems and it hasn't stopped, in 30 days I've already taken it to the dealer 3 times and I've already spent 1300 on a rental car and tow truck. Incompetent people fix the car and within 5 days it has the same problem again. DON'T BUY SANTA FE
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CB
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CHRISTINE B.
2022 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/09/2024
Verified Review

Transmission failure

Had the 2022 Santa Fe about one year when the transmission failed. Dealer provided a loaner but it was unclear when a new replacement transmission would be available. I researched Santa Fe transmissions online. Found out that 2022 Santa Fe’s had a history on transmission failure. So, we traded it in for a 2023 Santa Fe.
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Displaying reviews 41 - 60 of 1753 in total

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