Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1512 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1512 Reviews)

Reviews


MD
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MICHAEL D.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/04/2023
Verified Review

I believe the vehicle is a lemon

I believe my vehicle is a lemon. It’s been in the shop too long. The engine light wanna come out. The dealer cannot find the problem. Very unhappy at not being able to drive my car and being given A low quality loaner
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Dakota H. responded on 02/06/2023 08:26 AM
We're very sorry to learn of your experience, Michael. Please know that we have created a case and assigned it to one of our corporate representatives. Following a thorough review, they will be reaching out to you to discuss your situation further. Thank you. ^cc

WH
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WESLEY H.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2023
Verified Review

Not what I expected for a $50k vehicle

Not what you expect from a brand new vehicle. I have had nothing but one issue after another since delivery. I am basically making payment to drive a loaner car which is BS. The service teams can’t get it together and repair the vehicle properly and when they do the repairs they range my vehicle even more.
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Dakota H. responded on 02/13/2023 09:46 AM
We're very sorry to learn of your experience, Wesley. We have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your situation further. Thank you. ^cc

LB
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LARRY B.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2023
Verified Review

Infotainment system failed less than 2 months after purchase.

Comfortable and quiet but the mpg is lower than expected. Plenty of second row leg space makes for a comfortable trip. Infotainment system failed less than 2 months after purchase. Wish you could add captains seats rather than the bench seat.
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JR
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JOAQUIN R.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2023
Verified Review

Paint flaking after 1 month

The vehicle itself does the job to drive you from point A to B in a typical comfort and safely manner. Be aware that if you come across a paint defect, Hyundai will decline the warranty claim. That was my case after only using the car for 1 month.
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VC
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VIKRAM C.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2023
Verified Review

Lots to improve.

Overall is I am kind of okay with my purchase, but still even on the calligraphy model there are so many areas to improve. Insufficient padding, rough riding, no spare, no smooth transmission, no wireless android auto or apple carplay.
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Dakota H. responded on 03/08/2023 09:04 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

CB
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CHARLES B.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2023
Verified Review

Average, never fun

Overall slightly above average in ride. Engine a little undersized for vehicle, some controls cause issue with ride and stability of car. Navigation system below par, not worth the additional expense.
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HG
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HANEESH G.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/16/2023
Verified Review

Manufacture issues were found in the vehicle

Provided all issues in the survey. Overall I am satisfied with some of the car features. However, I expect dealership and service department should be more customer friendly and value customer time to resolve the issues that came with the brand new car.
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SC
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SONJA C.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/16/2023
Verified Review

takes too much time to learn to operate.

Would give it a higher rating after I know how to find what I need to know-but not sure how long that will take. But right now when we most need to be able to depend on this car as safe it has issues not solved because it is not easy to find the answers and it is a criitcal time for us as we are having to go to Drs. and medical tests and lab tests and other.
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GP
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Gerardo P.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/21/2023
Verified Review

bad experience with the sales manager

Is very good car, good experience driving the Santa Fe, it is my fourth that I buy, but if don’t maje changes in the Sales team leadership, I’ll never be back The team loose the spirit of service that I have received in the past.
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AC
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ANTHONY C.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/28/2023
Verified Review

I will not buy again

I already had problems that my car had to be brought in. I bought it new with 8 miles on it and the check forward safety system light stayed on. Too many issues to list. I will not buy another Hyundai due to the poor service, long waits and for fraud. I have to go to court to sue the dealership in Elk Grove.
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Hyundai Motor America NCC responded on 03/29/2023 03:48 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc

SJ
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SRIKANTH J.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2023
Verified Review

Not worth for the money

Santa Fe is stylish but there are some major things missing for the cost we pay. For the same amount you can buy a very nice car from the competitors. The mileage is a very key aspect of car so I wouldn’t compromise on that
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KK
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KEVIN K.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2023
Verified Review

Loaded 2.5 L is nice but fuel economy is 25 mpg at best

I like the ride and features of a loaded 2023 Santa Fe - but the fuel economy is not as advertised. Lane jeep assist and heated cool seats were a must for me and are all very nice for this price point.
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CG
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CARLA G.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/15/2023
Verified Review

Ok?

Service takes a long time. Also do not provide a car as stated at time of purchase. Thankfully it was a day off or else it would have been bad. Also made me set an appt for an accessory I did Not have nor plan to have.
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Hyundai Motor America NCC responded on 04/18/2023 01:57 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

AM
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AVINASH M.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2023
Verified Review

New Purchase vehicle- Gaps in front within weeks after PURCHASE!

Noticed gaps between head light and body with in weeks after purchase. Immediately went to store where I purchased. Manager stated that is the issue which every car will have and they won’t be able to fix it and even asked for the technician to checkout why gap formed.
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Hyundai Motor America NCC responded on 05/01/2023 02:09 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

NT
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NICOLE T.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/04/2023
Verified Review

The car looks great but can’t judge a book by its cover!!

Loved the look of the xrt model Santa Fe and leased it without a test drive thinking how bad can it be the car overall is great but the underpowered 4 cylinder and the high rev of the engine and difficulty merging or passing traffic does concern me I don’t want to bash Hyundai since I do love the look of this vehicle and styling but I’m very disappointed in the engine response and poor acceleration
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KS
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Kelly S.
2023 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/15/2023

Beautiful car, but....

I recently upgraded from a 2010 Hyundai Santa Fe Limited to the 2023 Santa Fe Limited. While there are many impressive features such as the engine and panoramic moon roof, most of the changes seem completely unnecessary and unwanted. Most of all, I am shocked that so much attention was spent on the passenger "comfort" experience, yet in designing a SUV that is intended to transport items (and costs over $45,000) that the trunk is made from CARDBOARD and STYROFOAM. The size of the under truck storage compartment is completely unusable, and if the styrofoam divider is removed, the trunk doesn't support any weight. What a HUGE disappointment. If I could buy the 2010 Santa Fe all over again, I would in a heart beat; that truly was the perfect car.
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GH
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GARY H.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/14/2023
Verified Review

So Far its good but!

Overall if you can stand the excessive road noise then it's a good vehicle. A lot of plastic is already falling in it, less than 2000 miles. I have to input 200 characters so extending this review.... Hope that's enough...
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Hyundai Motor America NCC responded on 06/14/2023 02:24 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

JM
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JOHN M.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/05/2023
Verified Review

2023 Santa Fe

I considered many other vehicles prior to purchasing my Hyundai but all others were out of my budget. The Santa Fe is a nice looking vehicle but lacks power and comfort especially on long runs when driving for extended periods of time. The inside of the cabin was designed well but the seats are too hard for comfort.
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RM
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REECE M.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/03/2023
Verified Review

Average

The engine is poor on performance. There are alot of items to understand on the controls of this car. Should have had more information from the salesman on the operation on the interior controls. I want to pick up a car and drive and not have to read a operators manual for a week.
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KE
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KARLA E.
2023 Hyundai Santa Fe
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2023
Verified Review

2023 Santa Fe

Nice vehicle. I am on the interstate 45 miles each way and gas mileage averages 34.5 between fill ups. Too many bells and whistles but limited choices on the lot. I prefer a vehicle without aids in helping you drive.
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Displaying reviews 81 - 100 of 1497 in total

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